LogMeIn Central by GoTo vs. TeamViewer

LogMeIn Central by GoTo

165 Reviews and Ratings

TeamViewer

2,592 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
LogMeIn Central by GoTo	Score9.1 out of 10	N/A	Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.	$80 per month
TeamViewer	Score8.5 out of 10	N/A	TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.	$299 per year

Pricing

LogMeIn Central by GoTo

TeamViewer

LogMeIn Central: $80
per month (minimum 25 computers)

Remote Access: $24.90
per month (billed annually) 1 Licensed User
Business: $50.90
per month (billed annually) 1 Licensed User
Premium: $102.90
per month (billed annually) 15 Licensed Users
Corporate: $206.90
per month (billed annually) 30 Licensed Users

Pricing Offerings
LogMeIn Central by GoTo	TeamViewer
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

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Community Pulse
Key User Insights
	LogMeIn Central by GoTo	TeamViewer
Considered Both Products	GoTo (formerly LogMeIn) Verified User Chose LogMeIn Central by GoTo LogMeIn Central by GoTo generally outperforms TeamViewer and ConnectWise ScreenConnect in several key areas. While both alternatives have their merits, they come with drawbacks such as higher costs and performance issues over slow connections. A significant differentiator for … Incentivized Helpful? Paul Hutchinson Technical Specialist in Information Technology at Goodwill Gaming Enterprises Limited (Gambling & Casinos, 51-200 employees) Chose LogMeIn Central by GoTo LogMeIn Central by GoTo, AnyDesk, and TeamViewer offer distinct advantages in the realm of remote access and IT management. LogMeIn Central stands out for its balance between comprehensive features and user-friendly interface, with a strong emphasis on security. Incentivized Helpful? Verified User Chose LogMeIn Central by GoTo Very similar to GoToMyPC (LogMeIn was rebranded as GoTo, hence the UI change I mentioned), Splashtop, and TeamViewer, as far as cost, usability, features. Incentivized Helpful? JASON WORKMAN IT Director in Information Technology at Capstone Rural Health Ctr (Medical Practice, 51-200 employees) Chose LogMeIn Central by GoTo I did not like the Kaseya product, it was difficult to us and had constant connection issues. We currently utilize Endpoint Central and love it. However, we will maintain Central for the screen sharing product. TeamViewer is ok but is slow and clunky. Incentivized Helpful? Mike Perham Information Technology Manager in Information Technology at Hancock Associates (Information Technology & Services, 51-200 employees) Chose LogMeIn Central by GoTo Kaseya was too complicated and not user friendly, basically for enterprise corporations. TeamViewer I'd have to say had an excellent user interface but had a bad inventory report in excel (not nearly as organized as LogMeIn) LogMeIn topped off everything, by making all the … Incentivized Helpful? Matthew Grodsky Director of IT in Information Technology at Grove Supply, Inc. (Wholesale, 51-200 employees) Chose LogMeIn Central by GoTo Logmein Central combined the abilities of all of these other services into one complete, intuitive user interface. Remote Desktop Services allowed me to remote into other computers, but users could not see what I was doing and behind the scenes, management was difficult to … Incentivized Helpful? Rich Platt Executive Desktop Support in Information Technology at IAC (Media Production, 1001-5000 employees) Chose LogMeIn Central by GoTo Dameware is a very good product and fantastic with server environments but personally doesn't come close to LogMeIn when talking about assisting users who are on different LANs all around the world. TeamViewer has a good product but prefer Logmein's dashboard and ease of use. Incentivized Helpful? Justin Dannenberg Director of IT in Information Technology at Valley Medical Management Services, LLC (Information Technology and Services, 11-50 employees) Chose LogMeIn Central by GoTo Although I like TeamViewer as well, it is a pain in the backside to install. LogMeIn has them beat hands down when it comes to ease of installation. Incentivized Helpful? Jesse Reyes IT Technician in Information Technology at Taxco Business Services (Accounting, 11-50 employees) Chose LogMeIn Central by GoTo TeamViewer is pretty good but I just don't see all the features that LogMeIn Central officers. I like the remote interface from LogMeIn a lot better than TeamView. I haven't used TeamView fully in a while so they may have all the features and I just don't know how to access … Incentivized Helpful? Verified User Chose LogMeIn Central by GoTo It is comparable to TeamViewer. However, LogMeIn has a better file transfer rate. Incentivized Helpful? Verified User Chose LogMeIn Central by GoTo LogMeIn Central by GoTo for connecting remotely to PCs and servers stacks up really well. I find it more reliable and secure. Incentivized Helpful? Mike Carruthers IT Director in Information Technology at First Baptist Church of Milford (Non-profit Organization Management, 51-200 employees) Chose LogMeIn Central by GoTo LogMeIn Central by GoTo is better than Team Viewer in it's central management portal and it's remote installation by end users without needing to pass any kind of login or access codes back and forth to gain remote access. Its remote control is much better than Splashtop in that … Incentivized Helpful? John Besedic Owner in Information Technology at Neuvision (Information Technology and Services, 1-10 employees) Chose LogMeIn Central by GoTo The closets of the above mentioned would be screenconnect and we do have some clients that use it. screenconnect is a little cheaper for the client to use compared the LogMeIn Central by GoTo but the overall ease of use is better the LogMeIn Central by GoTo. AnyDesk, RemotePC … Incentivized Helpful? Verified User Chose LogMeIn Central by GoTo Essentially, it comes down to cost. Central has a higher-pricing point than other tools. Incentivized Helpful? Verified User Chose LogMeIn Central by GoTo In our quotations and evaluation of the suppliers the best proposal and best service was from Central. The company asks to quote 3 companies, and the best of them in our evaluation taking into account cost benefit was Central (LogMeIn). The access to computers in Central's … Incentivized Helpful? Verified User Chose LogMeIn Central by GoTo LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is … Incentivized Helpful? Shahed Kaleem Associate Project Manager in Information Technology at Computacenter (Information Technology & Services, 1001-5000 employees) Chose LogMeIn Central by GoTo As mentioned already, Central is very flexible to remote share. So, we kept an auto-option, whenever user raise ticket, it should auto-capture the hostname based on his Employee ID. With that, no more asking user to provide AnyDesk/team viewer ID to beep in inside user machine … Incentivized Helpful? Lucy Daniell Senior Business Analyst in Professional Services at FedEx (Package/Freight Delivery, 10,001+ employees) Chose LogMeIn Central by GoTo The most valuable or powerful or reliable feature I'd say it's simplicity and easy to access and complete tasks on time. Its single pane where we have all the control systems, tools and features. I also like how the remote connection is stable and fast. The support is very … Incentivized Helpful? Al Schleicher President in Information Technology at Advantage Business Solutions (Computer Networking, 1-10 employees) Chose LogMeIn Central by GoTo We have always found that our clients preferred LogMeIn Central even if they had to pay a little more [for] it! The interface is simple to use, and it's available for so many different platforms. Incentivized Helpful? Verified User Chose LogMeIn Central by GoTo I find the quality of the screen display better in LogMeIn, and I prefer the LogMeIn Dashboard when used in a Browser. Incentivized Helpful? Verified User Chose LogMeIn Central by GoTo I’ve used many different kinds of remote software. There are cheaper ones out there that do the same thing but not many do it as well and for as long as LogMeIn has. I highly recommend them. Also, I rarely if ever give 10s so take the 9s as very high marks! Incentivized Helpful? Verified User Chose LogMeIn Central by GoTo Ease of use. Incentivized Helpful? Verified User Chose LogMeIn Central by GoTo I like LogMeIn the best over the others. My only complaint is that the price has increased considerably over the last few years. Incentivized Helpful?	TeamViewer Verified User Chose TeamViewer Seems more secure and cost-efficient experience, which is why our company chose to work with TeamViewer instead. Incentivized Helpful? John Demar President and Principal Consultant in Information Technology at Demtron, Inc. (Computer Software, 1-10 employees) Chose TeamViewer For our purposes, each is roughly equivalent in features and usability. I do actually use all three of them and have used TeamViewer primarily when jointly supporting clients with other contractors. Incentivized Helpful? Chrichtian Neal IT Consultant in Information Technology at Oxfam GB Liberia (Non-profit Organization Management, 201-500 employees) Chose TeamViewer I was being provided support. I haven't used LogMeIn in the technical capacity of TeamViewer. Incentivized Helpful? Ayrton Carvalho MBA Business Management in Product Management at Losango (Financial Services, 201-500 employees) Chose TeamViewer On the feature-rich front, from among all the remote tools that I've used, whether LogMeIn or VNC, TeamViewer has features as well as a very pleasing interface. Since IT support procedures for file sharing, screen transfer, and controlling remote gadgets are now made so much … Incentivized Helpful? Libia Beltrán Business Analyst in Marketing at Cabify (Information Technology & Services, 1001-5000 employees) Chose TeamViewer Before TeamViewer, our team tried out Microsoft Teams, and LogMeIn as tools for collaborating. While they both did well in their own individual right, TeamViewer managed to earn praise by showcasing some robust remote access and collaboration features. Incentivized Helpful? Christian Gross Senior Manager, Information Technology in Information Technology at McCormick Taylor, Inc. (Civil Engineering, 201-500 employees) Chose TeamViewer TeamViewer was preferred by the technicians and myself for ease of deployment, cost and minimal resources used. Incentivized Helpful? Verified User Chose TeamViewer We tried the products by LogMeIn in the beginning and they were too cumbersome and slow compared to TeamViewer. We needed something straight forward, centralized and that we could do from anywhere in the world and the ease of use of TeamViewer helped achieve all of this. Incentivized Helpful? Brendon Brown eComerce Director in Information Technology at Island City Media (Retail, 1-10 employees) Chose TeamViewer Ease of use. Speed of deployment. Incentivized Helpful? Carlos Delgado Barcia Technical Support Specialist in Professional Services at Geo Strategy Partners (Consumer Electronics, 11-50 employees) Chose TeamViewer Lower in price, since i've been using Teamviewer for so many years, I feel comfortable with configuration, and I trust the platform. Also, file transfers are safer and connections are more stable. Incentivized Helpful? Mike Carruthers IT Director in Information Technology at First Baptist Church of Milford (Non-profit Organization Management, 51-200 employees) Chose TeamViewer TeamViewer is more simplified and works great for digital signage and for single use remote tech support for users who are not physically available to bring in their devices. LogMeIn is great for centrally managed network of computers on a more frequent basis. Both have similar … Incentivized Helpful? Verified User Chose TeamViewer TeamViewer was a far better value and in our testing actually performed better generally, especially when it came to live sound transfer and just overall mouse responsiveness and screen quality. It also has a bunch of other features that we'd have to otherwise pay for … Incentivized Helpful? Mauro Biefeni Head of Information Technology in Information Technology at Mondetta Clothing (Apparel & Fashion, 51-200 employees) Chose TeamViewer TeamViewer works really well and is easy to use when all versions are in sync. So our choice for overall ease of use would be TeamViewer but due to version issues and pricing issues, it is not our primary remote support platform. Should they improve the versioning issues and … Incentivized Helpful? Verified User Chose TeamViewer All platforms and products are similar and each have their strengths and weaknesses so it is hard to generalize given that everyone's needs are different, but TeamViewer has proven to us to be not only versatile, easy to deploy and have a small foot print but also very secure … Incentivized Helpful? Kevin O'Grady Owner in Social Media at Twin Flame Productions LLC (Publishing, 1-10 employees) Chose TeamViewer We used LogMeIn years ago and found their progress in keeping pace with technology was not as good as with TeamViewer. We used both products for a while so we could ascertain which was best, and TeamViewer came out a clear winner. Security was also a big consideration of ours … Incentivized Helpful? Verified User Chose TeamViewer It much faster interfaces and didn't seem as intrusive on machines. The ability to see assets in a list and remote in has really helped. It ensures we don't necessarily have to keep a separate list to reference. That ability is also helpful to quickly see which machines are … Incentivized Helpful? Troy Alcorn Owner/Operator in Corporate at Buckeye Computer Services (Information Technology and Services, 1-10 employees) Chose TeamViewer Teamviewer does everything the others do, if not more, but the cost was much better at the time of our purchase. I don't know what the price difference is currently. Incentivized Helpful? Lisandro Fernigrini Independent Software Consultant in Information Technology at Lisandro Fernigrini (Information Technology and Services, 201-500 employees) Chose TeamViewer Since I access several customers and environments, I wanted an easy-to-install/use solution. Team Viewer provides desktop sharing, remote access, and file transfer in a single solution and most of my customers have already used it either personally or in a previous business, so … Incentivized Helpful? Aaron Pinsker Owner in Information Technology at Colorado Computer Care (Information Technology and Services, 1-10 employees) Chose TeamViewer There are numerous remote access systems and software out there. For personal use, TeamViewer is an ideal option, as it is easy, powerful, and secure. Even with the high cost of business use, TeamViewer is still a great system, that is easier to use and more feature rich than … Incentivized Helpful? Florence Birgen IT Manager in Information Technology at Calmens naturals (Cosmetics, 11-50 employees) Chose TeamViewer TeamViewer is more popular with our staff and clients. Whenever we want to connect using a different solution, we keep going back to TeamViewer because it’s what they are used to. TeamViewer also has more advanced features, which are specific to everything we would like to … Incentivized Helpful? Jackie Ramos Associate Director of Telecom & PC Support in Information Technology at 92nd Street Y (Non-Profit Organization Management, 201-500 employees) Chose TeamViewer I've used all three above for many years. I switched over to TeamViewer for a couple of reasons. 1. Cost 2. Support 3. Product changes. TeamViewer offers nearly all what the three products above do all in one price. Incentivized Helpful? Verified User Chose TeamViewer TeamViewer is simple but it also doesn't come with all the security that paid for services have to offer. We tend to use it for smaller projects and for our personal use. I have enjoyed ScreenConnect for its easy to use interface and the ability to copy/transfer files. I … Incentivized Helpful? Tanner Campbell Principle and Narrator in Information Technology at Satyr Productions (Information Technology and Services, 11-50 employees) Chose TeamViewer Frankly, TeamViewer does not stack up against these other options, it competes with them to some degree but is, in my opinion, the least of the four. Where it does excel is in its advanced feature set - in that it has many features available - even though those features are … Incentivized Helpful? Derek Schroeder Service Manager in Information Technology at Accellis Technology Group (Information Technology and Services, 11-50 employees) Chose TeamViewer LogMeIn Central remains the go-to product for remote desktop. Splashtop is on the same level as TeamViewer. GoToMyPC is more of a temporary, attended remote support application. VNC Connect is very basic, but also stable and feature-rich. Incentivized Helpful? Brandon Holbrook IT Security Analyst in Information Technology at Technology Company (Public Safety, 201-500 employees) Chose TeamViewer I'm very comfortable with TeamViewer and I've used them for a long time. I moved from LogMeIn before and I moved to TeamViewer because of the ease of use that TeamViewer provided. The customer facing experience for TeamViewer was also a big factor as to why I chose TeamViewer … Incentivized Helpful? Andrew Shannon Senior System Administrator in Information Technology at Packaging & Distribution Resources (Warehousing, 51-200 employees) Chose TeamViewer Teamviewer is the easiest solution when needing to talk a user through helping an IT professional get remote access to their computers. Most other programs have many more steps and complicated passwords that need to be shared before you can log in and help someone remotely. … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

LogMeIn Central by GoTo

TeamViewer

Comparison of Remote Administration features of LogMeIn Central by GoTo and TeamViewer
Feature	LogMeIn Central by GoTo 8.7 96 Ratings	TeamViewer 8.4 470 Ratings
Screen sharing	9.988 Ratings	00 Ratings
File transfer	9.193 Ratings	8.7440 Ratings
Instant message	9.363 Ratings	8.5406 Ratings
Secure remote access with Smart Card authentication	9.014 Ratings	00 Ratings
Access to sleeping/powered-off computers	6.866 Ratings	7.9305 Ratings
Over-the-Internet remote session	9.994 Ratings	00 Ratings
Initiate remote control from mobile	8.178 Ratings	00 Ratings
Remote management of servers & workstations	9.586 Ratings	00 Ratings
Remote Active Directory® management	8.934 Ratings	00 Ratings
Centralized management dashboard	8.783 Ratings	00 Ratings
Session record	8.146 Ratings	8.5307 Ratings
Annotations	8.735 Ratings	7.387 Ratings
Monitoring and Alerts	8.258 Ratings	00 Ratings
Multi-platform remote control	8.163 Ratings	00 Ratings

User Ratings
	LogMeIn Central by GoTo	TeamViewer
Likelihood to Recommend	8.3 (96 ratings)	8.7 (521 ratings)
Likelihood to Renew	9.1 (4 ratings)	10.0 (64 ratings)
Usability	9.8 (84 ratings)	9.0 (57 ratings)
Availability	9.9 (82 ratings)	9.1 (5 ratings)
Performance	- (0 ratings)	9.1 (5 ratings)
Support Rating	9.1 (5 ratings)	9.4 (50 ratings)
In-Person Training	- (0 ratings)	9.1 (2 ratings)
Online Training	- (0 ratings)	9.1 (4 ratings)
Implementation Rating	9.1 (3 ratings)	8.9 (80 ratings)
Configurability	- (0 ratings)	9.1 (4 ratings)
Ease of integration	- (0 ratings)	9.1 (5 ratings)
Product Scalability	- (0 ratings)	9.1 (5 ratings)
Vendor post-sale	- (0 ratings)	8.4 (5 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (5 ratings)