TrustRadius: an HG Insights company

Iconixx Sales

Score7.4 out of 10

5 Reviews and Ratings

What is Iconixx Sales?

Iconixx Sales is a cloud based sales compensation software application (SaaS) that enhances sales commission management with flexibility and scalability in an easy-to-use, all-in-one solution.

Media

Iconixx Sales
Iconixx Sales

1 / 2

Top Performing Features

  • Sales compensation process automation

    Automates processes related to sales compensation, like incentive and quota plans, approvals, dispute resolution, payroll processing, etc.

    Category average: 8.8

  • Incentive auditing/regulation compliance

    Internal workflow and tracking elements create an audit trail and help ensure regulatory compliance.

    Category average: 8.3

  • Sales compensation dashboards & forecasting

    Analytics tools give sales ops managers and/or reps a view into sales performance in terms of sales vs. quotas, as well as earnings so far and projected payouts. May include competitive stats.

    Category average: 8.3

Areas for Improvement

  • Complex sales crediting

    Users can set up complex crediting chains to attribute credit for sales to multiple tiers of employees and/or partners.

    Category average: 8.1

  • Sales compensation plan creation

    Easy for Sales to create incentive compensation plans without IT assistance.

    Category average: 8.5

  • Incentive modeling

    Includes a sandbox or testing environment for users to explore what-if scenarios and develop incentive compensation strategies.

    Category average: 8.2

Very pleased with our decision to implement!

Pros

  • The ability to export so easily is a huge plus for those who wish to analyze data outside of the system.
  • The customization of the system is a huge plus.
  • Customer support is great and very responsive.

Cons

  • We probably use the system more heavily than most users so this would probably be a non-issue with other customers but the utilities leave a bit to be desired.

Return on Investment

  • Certainly provided us the ability to better analyze our receipts
  • Better and more comprehensive reporting for producers
  • Cut down our processing time!!

Other Software Used

Microsoft Dynamics SL

Iconixx saved an iconic amount of time

Pros

  • The project managers are very knowledgeable and helpful.
  • The system has many great uses (some we aren't even using as yet).
  • The programmers seem to anticipate what you are going to ask for.

Cons

  • The support request process is a little tedious (although effective).
  • The layout of the system is not difficult but takes some getting used to.
  • The training could be more often and lower priced. Maybe a web training instead.

Return on Investment

  • The use of Iconixx has allowed for time to work on multiple new projects to improve efficiencies.
  • Time saved monthly with Iconixx = approximately 7 hours. This is nearly a full day of pay saved/distributed to other tasks.

Other Software Used

Microsoft Dynamics CRM