What is Infor Customer Experience Suite?
Today's customers have more ways to research and purchase their products than ever before. To attract and keep them, a satisfying, consistent customer experience across all channels should be created. The Infor Customer Experience Suite helps integrate customer data across the enterprise to drive consistent and personal experiences over any channel across the entire customer lifecycle.
Highlights
- Manages customer interactions across all channels
- Oversees omni-channel marketing campaigns
- Coordinates sales efforts throughout the customer lifecycle
- Turns customer interactions into revenue opportunities
- Leverages customer data to optimize sales
Categories & Use Cases
Technical Details
| Mobile Application | No |
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FAQs
What is Infor Customer Experience Suite?
The Infor Customer Experience Suite (CX Suite) bundles Infor CRM and CPQ, as well as the Infor MRM, Omni-Channel Campaign Management, and the Infor Interaction Advisor, with other capabilities such as contract management, sales intelligence, and Infor Rhythm BtoB.
What are Infor Customer Experience Suite's top competitors?
Freshdesk and Intuit Mailchimp are common alternatives for Infor Customer Experience Suite.