TrustRadius: an HG Insights company

What is SurveySense by Marcom Robot?

Marcom Robot Customer Feedback Tool enables users to gauge customer sentiment, quantify customer loyalty, and discover how customers really feel about products, services, or interactions with a service team. Users can build one question and multi-question surveys, collect and analyze customer feedback, measure and track CSAT, CES and NPS.

Why Marcom Robot?
  • Create one-question and multi-question customer surveys in just a few clicks.
  • Measure and track CSAT, CES and NPS in real time.
  • Get notified on feedback that requires special attention. Reduce churn.
  • Measure, track and gauge customer satisfaction in Salesforce and other CRM's.
  • Trigger adjacent workflows based on the type of feedback received.
Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Videos

Screenshots

One-question and multi-question surveys

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

FAQs

How much does SurveySense by Marcom Robot cost?
SurveySense by Marcom Robot starts at $16.
What are SurveySense by Marcom Robot's top competitors?
Surveypal, Delighted by Qualtrics, and SurveySparrow are common alternatives for SurveySense by Marcom Robot.
Who uses SurveySense by Marcom Robot?
The most common users of SurveySense by Marcom Robot are from B2C.