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Medallia

Score8 out of 10

40 Reviews and Ratings

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What is Medallia?

Medallia, a provider of experience management and engagement, aims to help users from the frontline to the C-Suite become customer-aware with actionable insights that keep customers coming back, spending more, and evangelizing the organization. The cloud-based platform captures solicited and unsolicited feedback data and serves up insights to help guide employees' daily decision-making.

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Top Rated
2022
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2023
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2024
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2025
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2026
Top Rated 2026

Screenshots

Employee Engagement
Employee Engagement

Employee Engagement

Product Demos

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android

FAQs

What is Medallia?
Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time.
What are Medallia's top competitors?
InMoment XI Platform, Qualtrics XM for Strategy and Research, and Clarabridge (discontinued) are common alternatives for Medallia.