Insights from OnPay Reviewers
Based on 8 verified reviews published in the last 18 months
What other products like OnPay have you used or evaluated?
8 answeredIn a small sample of 8 recent reviews, users mentioned alternative payroll solutions they have experience with. Gusto and Paychex Flex were each mentioned by 2 reviewers as alternatives they have used or evaluated. Given the small sample size, these references provide limited insight into the broader market landscape.
Paychex Flex
2 mentionsPaychex Flex was mentioned by 2 of the 8 reviewers as an alternative payroll solution they have experience with. These…
Paychex Flex was mentioned by 2 of the 8 reviewers as an alternative payroll solution they have experience with. These mentions provide a point of comparison for users evaluating OnPay.
Gusto
2 mentionsSimilar to Paychex Flex, Gusto was identified by 2 of the 8 reviewers as another payroll system they have utilized. The…
Similar to Paychex Flex, Gusto was identified by 2 of the 8 reviewers as another payroll system they have utilized. These references suggest that Gusto is a recognizable alternative in the payroll software market.
What positive or negative impact (i.e. Return on Investment or ROI) has OnPay had on your overall business objectives?
8 answeredThis report analyzes 8 recent reviews to understand OnPay's impact on business objectives. Reviewers most frequently cited time savings (4 of 8) as a primary benefit. This time savings appears to stem from the system's ease of use (3 of 8) and the accuracy of its payroll filings (2 of 8), which reduces the time spent on administrative tasks. Overall, the reviews suggest that OnPay contributes positively to business objectives by streamlining payroll processes.
Time savings
4 mentionsA significant portion of reviewers, 4 out of 8, highlighted the time-saving benefits of OnPay. This includes time saved…
A significant portion of reviewers, 4 out of 8, highlighted the time-saving benefits of OnPay. This includes time saved on tasks such as updating employee handbooks and general payroll management. Reviewers indicated that these time savings allow them to focus on revenue-generating activities.
Ease of use
3 mentionsEase of use was mentioned by 3 of the 8 reviewers. They specifically noted the ease of running payroll as a key advanta…
Ease of use was mentioned by 3 of the 8 reviewers. They specifically noted the ease of running payroll as a key advantage. This ease of use contributes to the time savings reported by other reviewers, allowing users to spend less time on administrative tasks.
Payroll accuracy/filing
2 mentionsPayroll accuracy and filing assistance were mentioned by 2 of the 8 reviewers. These reviewers appreciate the accuracy…
Payroll accuracy and filing assistance were mentioned by 2 of the 8 reviewers. These reviewers appreciate the accuracy in filings and the fact that OnPay files some forms on their behalf. This reduces their workload and minimizes potential errors.
Besides OnPay, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?
8 answeredThis analysis synthesizes 8 recent product reviews to identify software regularly used alongside OnPay and how likely users are to recommend those products. Due to the small sample size, findings should be interpreted as directional rather than definitive. QuickBooks is the most frequently mentioned complementary software, cited by 3 of 8 reviewers. Mural is mentioned by 2 of 8 reviewers.
QuickBooks
3 mentionsQuickBooks is mentioned by 3 of 8 reviewers as software used alongside OnPay. These reviewers refer to both QuickBooks…
QuickBooks is mentioned by 3 of 8 reviewers as software used alongside OnPay. These reviewers refer to both QuickBooks Online and QuickBooks Desktop Pro. Given the small sample size, sentiment towards QuickBooks is difficult to ascertain.
Mural
2 mentionsMural is mentioned by 2 of 8 reviewers. Given the limited number of mentions, it's challenging to assess the overall se…
Mural is mentioned by 2 of 8 reviewers. Given the limited number of mentions, it's challenging to assess the overall sentiment or likelihood of recommendation.
Describe how you use OnPay in your organization. What are the business problems the product addresses and what is the scope of your use case?
8 answeredThis report synthesizes 8 recent reviews to understand how users are employing OnPay within their organizations. A primary use case for OnPay is payroll processing, with 7 of 8 reviewers mentioning this functionality. Reviewers also highlighted the ease of use of the platform (4 reviewers) and appreciated the customer service provided (2 reviewers). The reviews suggest OnPay is often used by small to medium-sized businesses for managing payroll and related services.
Payroll processing
7 mentionsPayroll processing is a core function for OnPay users. Seven of the eight reviewers specifically mentioned using the pl…
Payroll processing is a core function for OnPay users. Seven of the eight reviewers specifically mentioned using the platform for this purpose. This includes not only standard employee payroll but also managing payments to contractors, indicating a comprehensive approach to compensation management.
Ease of use
4 mentionsEase of use is a frequently cited benefit, with 4 of 8 reviewers mentioning it. Reviewers appreciate that OnPay simplif…
Ease of use is a frequently cited benefit, with 4 of 8 reviewers mentioning it. Reviewers appreciate that OnPay simplifies payroll processes and helps them stay compliant with payroll laws, even across multiple states. The intuitive design contributes to a smooth user experience.
Customer service
2 mentionsWhile mentioned by a smaller segment (2 of 8 reviewers), customer service is viewed positively. Reviewers find the supp…
While mentioned by a smaller segment (2 of 8 reviewers), customer service is viewed positively. Reviewers find the support team responsive and helpful, which enhances the overall user experience.