TrustRadius: an HG Insights company

Opinion Stage

Score10 out of 10

2 Reviews and Ratings

Top Performing Features

+41%

Themes

Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

Cat avg: 7.1

+15%

Multiple question types

Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

Cat avg: 8.7

+15%

Response tracking

Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.

Cat avg: 8.7

+12%

Data export

Data collected within the tool can be exported to another program for additional reporting/analysis.

Cat avg: 8.9

Worst Performing Features

+10%

Survey templates

Includes a selection of pre-made survey templates for different types of surveys.

Cat avg: 8.2

+6%

Custom logo/branding

Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

Cat avg: 8.5

+8%

Changes to live survey

Users can make changes to live surveys after they are published.

Cat avg: 8.3

Opinion Stage Features from Reviews

Survey Format & Appearance

Features related to the type, look & feel of surveys.

9.3+18%
  • Survey templates

    Includes a selection of pre-made survey templates for different types of surveys.

    Category average: 8.2

  • Themes

    Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

    Category average: 7.1

  • Custom logo/branding

    Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

    Category average: 8.5

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

9.5+13%
  • Changes to live survey

    Users can make changes to live surveys after they are published.

    Category average: 8.3

  • Multiple question types

    Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

    Category average: 8.7

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

10+19%
  • Response tracking

    Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.

    Category average: 8.7

  • Data export

    Data collected within the tool can be exported to another program for additional reporting/analysis.

    Category average: 8.9

  • Standard reports

    Includes canned reports that allow users to generate and share accurate survey results.

    Category average: 8.2

Survey Administration & Security

Features related to administration & security for survey tools and data.

10+11%
  • Compliance

    Supports privacy compliance and confidentiality standards, such as HIPPA.

    Category average: 9.1

Survey Distribution

Features related to the distribution of surveys.

9+8%
  • Respondent restrictions

    Users can place restrictions on who can participate in surveys or how many times the same person can complete a survey.

    Category average: 8.4

Opinion Stage Features from the Vendor

Survey Format & Appearance

Vendor-reviewed
  • Online surveys

    Supports the creation of online surveys.

  • Survey templates

    Includes a selection of pre-made survey templates for different types of surveys.

  • Survey library

    Includes an organization tool, such as a library, that allows the user to save, store and re-use or update past surveys.

  • Themes

    Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

  • Custom logo/branding

    Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

  • Progression bar

    Survey displays a progression bar so that respondents know where they are in the survey (how much completed vs. how much left).

  • Responsive design

    Survey is optimized for a variety of screens and devices, including mobile.

Survey Content

Vendor-reviewed
  • Multimedia content

    Users can include audio, images and videos within surveys.

  • Drag-and-drop editor

    Users can easily rearrange survey elements, such as question blocks, by dragging them into new positions.

  • Changes to live survey

    Users can make changes to live surveys after they are published.

  • Multiple question types

    Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

  • Translation/multi-lingual

    Supports multiple languages.

Survey Logic

Vendor-reviewed
  • Survey logic flexibility

    Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.

  • Response requirement/validation

    Users can require that a respondent answer before moving on or submitting, and can specify the type of response (e.g. a phone number) that will be accepted.

  • Skip logic

    Users can include rules that cause certain questions to be skipped based on a respondent’s demographic information, answer to a previous question, or response time, for example.

  • Question branching

    Users can create branching question pathways, where a respondent’s answer at a given stage determines the next set of questions they will be asked.

  • Piping logic

    Answers provided by respondents earlier in the survey can be piped into survey questions later on. For example, if Q1 asks for the respondent’s name, Q2 can ask “What did you have for breakfast, [Name]?”

Survey Reporting & Analytics

Vendor-reviewed
  • Response tracking

    Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.

  • Data export

    Data collected within the tool can be exported to another program for additional reporting/analysis.

  • Real-time results

    Users can view results on dashboards in real-time as they come in, rather than needing to wait to run a report or take counts after the survey is closed.

  • Standard reports

    Includes canned reports that allow users to generate and share accurate survey results.

  • Visualizations

    Includes reporting or dashboard tools for visualizing survey data.

Survey Integrations

Vendor-reviewed
  • Social media integration

    Supports social sharing, posting, registration via social profile credentials, and/or embedded social content.

Survey Automation

Vendor-reviewed
  • Notifications and alerts

    Respondent behavior (including survey completion, particular responses, or opt-outs) triggers notifications.

  • Follow-up emails

    Users can set up automatic follow-up emails to survey respondents, for example a "Thank you" email or an email to share survey results.

Survey Distribution

Vendor-reviewed
  • Custom survey URLs

    Users can create vanity or short URLs for surveys.

  • Embeddable surveys

    Users can embed surveys into their web pages.

  • Site intercept surveys

    Users can set up a pop-up survey or pop-up invitation for website visitors to take a survey.

  • Anonymous responses

    Option for responses to be collected anonymously or with limited respondent demographic information.

  • Unlimited questions per survey

    There is no upper limit on how many questions users can include per survey.

  • Respondent restrictions

    Users can place restrictions on who can participate in surveys or how many times the same person can complete a survey.

Survey Administration & Security

Vendor-reviewed
  • Multiple users

    Supports multiple users and/or user roles within a central account, license, or subscription.

  • Access controls

    Administrators can limit users’ ability to access data and edit content.

  • Compliance

    Supports privacy compliance and confidentiality standards, such as HIPPA.