Paycom

Score7.4 out of 10

752 Reviews and Ratings

What is Paycom?

Paycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks.

Categories & Use Cases

Media

Screenshot of a new study that reveals that for a composite organization representative of interviewed clients, unifying HR and payroll in a single-database software with automation and streamlined workflows achieved a three-year 362% ROI and resulted in: $1.4M net present value*; over 45% total time saved by HR; 80% time saved on compliance work.

Screenshot of IWant, which is a command-driven AI engine in a single database, for instant access to employee data.

Screenshot of Direct Data Exchange®, which takes a detailed pulse of how employees interact with Paycom. It automatically assigns a dollar value of savings based on Ernst & Young research.

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Screenshot of a new study that reveals that for a composite organization representative of interviewed clients, unifying HR and payroll in a single-database software with automation and streamlined workflows achieved a three-year 362% ROI and resulted in: $1.4M net present value*; over 45% total time saved by HR; 80% time saved on compliance work.

Direct deposit files
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
Category average: 8.6
View and generate pay and benefit information
Employees can view pay and benefit data and print pay stubs.
Category average: 8.2
Update personal information
Employees can update personal profile with change of address, dependents, or other personal data.
Category average: 8.3

Line-of sight-visibility
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
Category average: 7.6
Publish to Social Media
Software provides ability to publish postings to social media sites
Category average: 7.5
Corporate goal setting
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
Category average: 7.7

Most Frequent Users

Top 3 industries using Paycom.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Health Care and Social Assistance

14.3%

1,402 installations of 9,798

#2 most frequent

Manufacturing

11.4%

1,114 installations of 9,798

#3 most frequent

Other Services (except Public Administration)

9.4%

919 installations of 9,798

“Payroll, HR, PTO, Expenses, and Benefits.”

Pros

Streamlined payroll processing
User-friendly interface
Single database reduces errors

Cons

Inconsistent customer service experiences

Lori Ellingson View profile

Payroll & Benefits administrator in Human Resources at Everidge (501-1000 employees)

Use Cases and Deployment Scope

We use Paycom as our HRIS and payroll processing company. We use Paycom for all tax processing, leave management, and benefit management. They process our WOTC and accruals. We utilize the report writer function to process benefits payments, track points and time for hourly employees, and manage other HR tasks. We use Paycom for all our needs except our learning management system.

Pros

Process our payroll.
Organize our leave management.
Applicant processes through the applicant tracking.
Reporting for accruals.

Cons

Getting your specific benefit specialist on calls.

Return on Investment

Reduced time using leave management.
I want to be helpful for fewer employee questions.

Alternatives Considered

ADP Enterprise HR

Other Software Used

Lexis for Microsoft Office

Tricia Malmut, SHRM-CP View profile

HR Mansger in Human Resources at Smile Starters Dental (201-500 employees)

Use Cases and Deployment Scope

We use Paycom for applicant tracking, HRIS, performance reviews, payroll and timekeeping. Pretty much everything Paycom offers.

Pros

Storing data

Cons

Performance reviews are a challenge
Onboarding is always changing, frustrating
Not all updates are appreciated

Return on Investment

Time saved with multiple office locations
Ease of transfer of ees between offices

Alternatives Considered

Paycor

Verified User

Director in Quality Assurance (1001-5000 employees)

Use Cases and Deployment Scope

Paycom is a one-stop shop for all things HR related. It simplifies many HR activities by placing them in a single place. It's interface is intuitive and user friendly, and the app is real handy for employees to manage time, approve their time, request time off, manage benefits, etc. Obtaining and keeping records of required employee acknowledgements, training, and other activities can also easily be managed in Paycor.

Pros

Manages employee time card, and approvals
Manages employee time off requests and absence tracking
Manages any required documents for authentication by the employee
Has intuitive dashboards that are customizable for Management

Cons

The app is great, but not all functions of Paycom are available in it.
Making the initial landing page a little more user friendly would be helpful, but overall it's great

Return on Investment

The time saved on payroll is huge. Employee ability to interact through the app for payroll adjustments, approvals, etc. is a real satisfier for me.
The ability to track employee compliance with mandatory tasks, the ability to send out a notification or message to the employee is another huge ROI for me.
Managing employee onboarding is so much easier. We are able track all functions/interactions and see where an employee is in regard to onboarding.

Alternatives Considered

Paycor

Other Software Used

HealthStream Learning Management System, SAP Concur

Verified User

Administrator in Information Technology (1001-5000 employees)

Use Cases and Deployment Scope

We use Paycom for a full HRIS system. It is our Payroll system, performance discussions, performance reviews, basically the entire journey of the life of an employee. This systems helps ease communication barriers we are a large corporation across the United States.

Pros

Payroll
Performance Reviews
Great filters

Cons

Consistent system updates causing things to change a lot
The whole reporting area needs better advancements that are adjustable for the end user
Ease of use on where changes can effect different places within Paycom
With multiple payroll profiles better transition for employees who move between payroll profiles.

Return on Investment

Saves time with personal action forms - cuts down communication - allows for easy workflow
Performance reviews allow for communication between the manager/employee in one spot.
Payroll flows easy and does most of the calculating

Other Software Used

ADP Workforce Now, Paycor, Rippling

Verified User

Director in Human Resources (201-500 employees)

Use Cases and Deployment Scope

We use Paycom as our HRIS system that covers payroll, benefits, compliance, and also ATS.

Pros

Easy to use interface
Lots of self help features
Mobile app is easy to use

Cons

Customer service response time
Better ATS system- not many functions
Their org chart is not public. When an issue needs to be escalated, it is not easy to know who to speak to.

Return on Investment

It has streamlined many of our HR systems- training tracking and benefit enrollment to name a few.

Alternatives Considered

ADP Enterprise HR, BambooHR® and Paycor

Paycom

What is Paycom?

Categories & Use Cases

Media

Paycom Key Features

Top Performing Features

Direct deposit files

View and generate pay and benefit information

Update personal information

Areas for Improvement

Line-of sight-visibility

Publish to Social Media

Corporate goal setting

Who Buys & Uses Paycom

Most Frequent Users

Health Care and Social Assistance

Manufacturing

Other Services (except Public Administration)

Most Frequent Users

United States of America

United Kingdom of Great Britain and Northern Ireland

Canada

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Other Software Used

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Other Software Used

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