TrustRadius: an HG Insights company

Reviews.io

Score6.3 out of 10

9 Reviews and Ratings

What is Reviews.io?

Reviews.io is a powerful review collection and management tool that helps businesses grow their online reputation. With features such as Merchant Review Collection, Product Review Collection, and In-Store Review Collection, Reviews.io has customizable solutions for individual business needs. The technology allows companies to collect merchant, company, and product reviews from genuine customers and share them on Google through its licensing agreement with the search engine giant.

Read more details.

Reviews.io gives us everything we need to collect reviews

Pros

  • Widget library with customizable, mobile-friendly widgets.
  • Custom widgets can be built for you.
  • WYSIWYG and HTML email templates.
  • Instagram and UGC gallery included.
  • Sync your product catalog via Merchant Center.

Cons

  • Setting up isn't hard, but the documentation conflicts with itself sometimes.
  • They reference a BigCommerce app that isn't available (yet).

Return on Investment

  • Increased customer trust through verified company and product reviews.

Alternatives Considered

Trustpilot, ResellerRatings and Yotpo

Other Software Used

BigCommerce, Google Ads (formerly AdWords), Facebook for Business, Moz Link Explorer (formerly Open Site Explorer), Google Optimize