Salesken

Score5.8 out of 10

3 Reviews and Ratings

What is Salesken?

Salesken.ai is a conversational intelligence platform that helps sales teams, improve performance, and reduce acquisition costs. The platform gives managers and sales reps visibility into every call, via detailed Call Analytics including emotions, objections, intent etc. The tool also gives sales reps real-time cues during their conversation to help them engage their customers better.

Categories & Use Cases

Media

Screenshot of Users can analyze the entire call to understand which signals were spoken during a particular call, their frequency, and duration. They are further benchmarked against successful calls which will help them identify their areas of improvement.

Screenshot of Our dashboard provides an in-depth diagnosis of all calls at a team level for a Manager's perusal and also at an individual level for SDRs' perusal. Apart from different activity numbers, we also provide information on areas of strength and improvement which would help in the improvement of individual and team performance.

Screenshot of A bird's eye view of the dashboard helps managers to quickly understand an SDR/agent's performance metrics. This would also help managers to understand how closely is a call aligned with their Sales Playbook. An exhaustive list of signals detected over the call (both semantic and emotional) are captured here.

Screenshot of User can configure the sales process that they follow at their organization and replicate the same as a pipeline flow to get a detailed insight into the buyer's journey from being a prospect to customer.

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Screenshot of Users can analyze the entire call to understand which signals were spoken during a particular call, their frequency, and duration. They are further benchmarked against successful calls which will help them identify their areas of improvement.

Verified User

Manager in Sales (501-1000 employees employees)

Use Cases and Deployment Scope

We have explored and implemented Salesken for calling and conversation intelligence purpose in our organization for the inside sales team. We have explored multiple tools, but the value extracted from Salesken was the best and we had gone ahead with the decision. We also did a pilot of the tool before we have taken a decision to implement.

Pros

Calling features
Conversation intelligence
CRM integration

Cons

Direct calling
Localized numbers for some geographies
Pricing structure

Most Important Features

Calling feature
CRM integration
Call metrics tracking for managers

Return on Investment

Higher call rates
Higher connect rates
Conversation improvement

Alternatives Considered

Slintel

Other Software Used

HubSpot CRM, Slintel, Lusha Extension, Apollo

Gong

Chorus by ZoomInfo

Mediafly Coach360, on platform