SAP Ariba

Score7.6 out of 10

543 Reviews and Ratings

Community insights

TrustRadius Insights for SAP Ariba are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Reviewers have praised the platform for its easy navigation and efficient organization, making it simple to manage commodities effectively. The intuitive user flow and flexibility of the interface enable users to collaborate seamlessly with their teams, resulting in faster end-to-end results.

Automation Features: Many users have appreciated the automation capabilities of the system, which reduce manual errors, streamline workflows, and enhance overall efficiency in the procure-to-pay cycle. These automation features not only save time but also contribute significantly to improving operational processes within organizations.

Integration with SAP: The integration with SAP has been highlighted as a valuable feature by users, especially for functions like RfX and Info Record price updates, enhancing the overall user experience. This seamless integration ensures data consistency and accuracy while providing users with access to advanced procurement functionalities directly through familiar SAP tools.

Reviews

205 Reviews

SAP Ariba

Rating: 9 out of 10

Incentivized

May 29, 2025

Use Cases and Deployment Scope

We use it for invoice management. All of our invoices are processed via SAP Ariba. It is a great system, easy to use and really quick to deliver the end product. I wouldn't say we have any business problems at the moment we are happy with our users case, if anything we just need to utilize its capabilities more.

Pros

Invoice management, keeping all suppliers engaged
Keeps all data in the same location, easy to track
Accountability

Cons

I wouldn´t say there is much more it can do, the system is great, the biggest challenge is users knowing how it works

Likelihood to Recommend

Everything is automated, quick to use, keeps everyone informed. If I raise a purchase, it can automatically inform the purchaser when they need to sign, and then lets me know when they have signed at their end.

Dan Mckeown

IT Project Manager in Information Technology at Princes Ltd (1001-5000 employees)

Vetted Review

1 year of experience

SAP Ariba Review

Rating: 8 out of 10

Incentivized

May 29, 2025

Use Cases and Deployment Scope

Procurement of varied supplies for home office (work from home/homeshored) as well as business cards

Pros

Simple
Consumer friendly
Intuitive

Cons

UX needs updating

Likelihood to Recommend

Great as far as aggregating procurement portals for one stop shop

Verified User

Strategist in Sales (10,001+ employees)

Vetted Review

10 years of experience

SAP Ariba help drive cost down

Rating: 7 out of 10

Incentivized

May 28, 2025

Use Cases and Deployment Scope

We use for vendor onboarding allowing the vendor to get control of their data and updates and indirect purchasing. We leverage catalog buy and spend analysis. The global team is responsible for setting up catalogs and contract and each business can create their own requisitions fitting the policy to guarantee compliance and drive cost reduction on our global purchasing porcess.

Pros

The interface is great
The business network has a good reach
the interface works well

Cons

The SLP is buggy
the addoption is not simple
ECC integration is not the best

Likelihood to Recommend

The final product is good, it lacks usablitiy tha can help user adoption and configuration. The product need to be easer to configure and understand an dthe support team is not the faster. On the positive side is has a broad base of vendor in the business network and catalogs that can drive saving

Verified User

Manager in Information Technology (1001-5000 employees)

Vetted Review

3 years of experience

You should use SAP Ariba

Rating: 8 out of 10

Incentivized

May 28, 2025

Use Cases and Deployment Scope

SAP Ariba consolidates many of our tools into a single out of the box solution that significantly reduces our technical debt while also streamlining the buyer user experience.

Pros

buyer experience
Spend Analytics
singular procurement tool

Cons

Global Trade integration
NS2 offering
Business Network tiered onboarding
Export and global trade compliance.

Likelihood to Recommend

SAP Ariba is great a simplifying our buyer user experience and ensuring complete processes while following our compliance model.

Verified User

Manager in Information Technology (10,001+ employees)

Vetted Review

20 years of experience

Enjoying Supplychain with SAP Ariba

Rating: 8 out of 10

Incentivized

May 28, 2025

Use Cases and Deployment Scope

We use SAP Ariba for supplier registration, onboarding, RFQs, Workflow , Logistics, Invoicing and Analytics. The business problems the product addresses is that it brings the buyers and suppliers on one platform, allows the suppliers to fill in all their details and makes it easy for the buyer to send for quotations and choose the supplier and allows the buyer and supplier to track the PO, the logistics and raise the invoice in one platform enabling flexibility and ease of use.

Pros

Supplier onboarding
ASN
Invoicing

Cons

More customisation
When new features are introduced , adding them to the existing customers
a clearer licencing

Likelihood to Recommend

SAP Ariba is very well suited for plug an play scenarios.From Supplier Registation to onbording to POs it has a smooth flow. Less appropriate when there are customizations involved. A customer will look to add more customisations to his landscapes, ask for more features and all this needs to enabled

Jayanthi Sridhar

Head of marketing in Marketing at EIM Solutions (201-500 employees)

Vetted Review

3 years of experience

Good...not Great

Rating: 7 out of 10

Incentivized

May 27, 2025

Use Cases and Deployment Scope

In-direct material purchases. Direct materials are procured thru S4. Major assumptions regarding vendor participation in the Ariba network are hinderances for small firms. More attention is needed to enhance/entice small and local vendors that support manufacturing facilities

Pros

ensures the correct vendor is paid
processing non Purchase Order transactions

Cons

PO exception processing
Freight and Tariffs included on Purchase Orders

Likelihood to Recommend

+ Spend approval limitations for Project IDs

- Auto receipt of PO Lines below deminimus limits
- Ability to flip Units and Quantity (invoicing for services)
- Resolution of exceptions errors

Verified User

Project Manager in Manufacturing (5001-10,000 employees)

Vetted Review

6 years of experience

SAP Ariba

Rating: 8 out of 10

Incentivized

May 27, 2025

Use Cases and Deployment Scope

We are using SAP ECC, Concur and Fieldglass already. Ariba was added to the portfolio

Pros

Interface with suppliers
Electronic delivery of POs

Cons

Electronic invoicing in EMEA countries

Likelihood to Recommend

Network of suppliers for request for quote

Verified User

Director in Finance and Accounting (10,001+ employees)

Vetted Review

5 years of experience

SAP Ariba Usability Opportunities for Vendor Qualification process Improvement

Rating: 8 out of 10

Incentivized

May 23, 2025

Use Cases and Deployment Scope

SAP Ariba streamlines procurement by automating vendor management, sourcing, and vendor agreement creation. Its useful for vendor registration and qualification process. We could easily tracks vendor life-cycle and performance by software. new Supplier is only registered after vendor qualification is completed. SAP Ariba enhances procurement efficiency, reduces errors, and fosters strategic relationships with suppliers. Its is used in mutiple department in our company like for Raw material, Packing material, consumable material procurement for manufacturing and quality control.

Pros

Process of material procurement is automated which save time as compare to manual process.
Tracking supplier acceptance and rejection history throughout the entire lifecycle is valuable for audits, compliance checks, and investigative purposes.
Integration with SAP S/4 HANA significantly reduces workload.

Cons

Integration with non-SAP systems is complex and resource-intensive.
The overall cost of SAP Ariba, including licensing, implementation, and supplier network fees, is relatively high.
Approval work flow for vendor is complex need to customised as per organisation requirement.

Likelihood to Recommend

I would rate SAP Ariba 7 out of 10 due to its strong sourcing, vendor agreement management, and vendor collaboration tools, along with seamless integration with SAP S/4 HANA. However, the high cost of ownership, including licensing and supplier fees, significantly impacts its overall value, especially for smaller organisations which makes it difficult to afford.

Verified User

Executive in Quality Assurance (10,001+ employees)

Vetted Review

1 year of experience

SAP Ariba Procurement

Rating: 10 out of 10

Incentivized

March 20, 2025

Use Cases and Deployment Scope

We use SAP Ariba for procurment

Pros

Automation
Legal/Compliance

Cons

Should make User Interface more intuitive

Likelihood to Recommend

SAP Ariba is very well integrated into SAP products

Verified User

Director in Information Technology (10,001+ employees)

Vetted Review

20 years of experience

SAP Ariba is good to have for Non merch

Rating: 9 out of 10

Incentivized

March 19, 2025

Use Cases and Deployment Scope

We are using it for non merch procurement with CIG, it is very useful for invoice replication which streamlined and in sync both the systems SAP and SAP Ariba. If it can handle merch process as well that would be great to have functionality. It is really useful application and can be recommended to other customers.

Pros

PO, Invoice replication

Cons

Merch procurement

Likelihood to Recommend

Non merch procurement

venkat Na

Functional analyst in Information Technology at costco (10,001+ employees)

Vetted Review

1 year of experience

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