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servicePath CPQ+

Score9.1 out of 10

1 Reviews and Ratings

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What is servicePath CPQ+?

Who are servicePath?:
Leading Configure Price Quote (CPQ) platform for technology vendors, Managed Services Providers, software companies, SI's and VARs. The vendor states their CPQ+ thrives with changing market dynamics, complex configuration & sales, resulting in enhanced quote velocity/governance and revenues. They present the solution as ideal for fast and growing markets, as well as highly acquisitive or PE-backed firms with a broad set of products and services that need to execute on digital transformation. Integration with Salesforce and Dynamics CRM.

Product description:
servicePath is a modular platform designed for IT service providers for costing, pricing, quoting and contracting simple to complex IT solutions. Each integrated module addresses a specific aspect of the commercial service lifecycle: cost management, product management sales management and solution management.

Categories & Use Cases

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1 / 5

Key Features

Learn about the best (and worst!) features servicePath CPQ+ has to offer, as determined by TrustRadius' reviewers.
Based on 1 ratings of servicePath CPQ+'s features
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Top Performing Features

  • Product configuration

    Allows users to configure products and services by selecting bundles, constraints, options, preferences, etc.

    Category average: 8.6

  • Configuration options

    Supports a robust, comprehensive level of detail around configuration options, including product features, services, quantity, etc. Options take into account availability and compatibility of selections.

    Category average: 8.5

  • Pricing rules

    Determines price based on rules and hierarchies. Rules may consider customer demographics, availability, and/or product configuration.

    Category average: 8.7

Areas for Improvement

  • CPQ reporting & analytics

    Users can report on and analyze CPQ processes. Metrics may include quoting cycle time, proposal acceptance rates, revenue, etc.

    Category average: 7.6

  • Attachments to quotes

    PDFs, contracts, videos, etc can be attached to quotes and/or proposals.

    Category average: 9

  • Order capturing

    Allows the capture of orders of complex services and across multiple customer interaction channels such as - direct sales, contact center, point-of-sales, resellers, and customer self-service.

    Category average: 8.8

Reviews

What users are saying about servicePath CPQ+.
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servicePath CPQ+: the solution for technology and complex service providers

Verified User
General Manager in Product Management (1001-5000 employees employees)

Pros

  • Complex configured products and guided selling.
  • Ease of use and setup.
  • Simplification of the complex.
  • Integrations that enable technology companies to sell effectively.

Cons

  • Seamless e-signature for order processing and records closure.
  • Support for evergreen contracts.
  • Offer for SME businesses.

Return on Investment

  • Positive impact on ROI: previous spreadsheet system was at a dead end.
  • Enabled new starters to be more productive early on.
  • Opened up the solution to improved commercial client lifecycle management.
  • Reduced errors and omissions.

Usability

Other Software Used

Zoho Sprints

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