TrustRadius: an HG Insights company

Shorthand

Score8 out of 10

1 Reviews and Ratings

What is Shorthand?

Shorthand enables the user to create interactive multimedia stories for any online audience — all with no code. The vendor boasts that Shorthand is used by hundreds of publishers, brands, non-profits, and more — including the BBC, Honda, Business Insider, and Doctors Without Borders.


Media

Easily add sections and adjust styling.

Top Performing Features

  • Content collaboration

    Includes features for collaborating on content that is created internally or commissioned/licensed from external sources.

    Category average: 6.9

  • Content hub

    Platform has a central location, such as a gallery or repository, for organizing all content. This enables easy internal access, and may allow for automated or personalized distribution.

    Category average: 9.2

  • Embedded CTAs

    Supports the creation of embedded Calls To Action, which are forms or links embedded in the content or the content stream.

    Category average: 9

Areas for Improvement

  • Content distribution

    Allows users to push content to different channels, such as social media or websites, from within the tool. This may be handled via integrations.

    Category average: 8.1

  • Content promotion

    Includes tools for promoting content by connecting to paid and earned media channels.

    Category average: 8.1

It's Shorthand for good content design

Use Cases and Deployment Scope

We use Shorthand to tell detailed, and highly visual, feature stories on our news website that deserve extra attention and which we believe will help engage our audience for longer than average. We have used it across news, sport, awards and lifestyle areas to give special treatment to a story. We use it to differentiate it from our opposition's approach to similar content. It offers a great way of using images and video to enhance a story.

Pros

  • Enabling visual storytelling with multiple pictures
  • Embedding rich media within a story, including video
  • Engaging readers for longer than average dwell times
  • Making it easy to create striking article design without coding experience

Cons

  • Additional flexibility in how text is overlaid on pictures would be welcome so that there are more choices on what images to use with particular layouts
  • Enabling users to control the path of text - for example, enabling runaround - could enable some excellent designs
  • Adding additional section templates could speed up design
  • More flexibility in caption placement would be helpful

Most Important Features

  • Full-screen beautifully designed templates
  • Flexibility in article design, without need for coding knowledge
  • Ability to tailor for laptop and phone audiences
  • Relative ease of use

Return on Investment

  • Helped us create one of our top 10 most-read and most-shared stories in the last year
  • Enabled us to elevate key pieces of content, boosting dwell time on our site
  • But can also be time-consuming to adopt for some stories, meaning you need to choose well what stories really deserve the investment in time
  • Boosted collaboration between teams via its ability to share, including offering the chance for others to preview content prior to publication

Other Software Used

Adobe PhotoShop, Adobe InDesign