TrustRadius Insights for SigningHub are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy to Use and Versatile: Many users have found the system easy to use and appreciate its ability to handle multiple documents and workflow possibilities. The intuitive interface allows for quick navigation, making it convenient for users of all skill levels. Some reviewers mentioned that they were able to integrate digital signing into their own applications seamlessly through the API, enhancing the versatility of the product.
Efficient Document Tracking and Management: Several users highlighted the usefulness of being able to track the progress of documents and receive alerts, which accelerates sign-off times. This feature ensures that no document gets lost or delayed in the signing process, improving overall efficiency. Users also praised the ability to store soft copies of documents securely within SigningHub, eliminating the need for physical storage and enabling wireless printing when needed.
Flexible Signing Options with Advanced Features: Reviewers appreciated a range of advanced features offered by SigningHub. The system allows for local and server-side signing, providing flexibility in signing documents from various devices. Additionally, some users liked that SigningHub complies with legal requirements as it supports Advanced Electronic signatures according to the ECT act of 2002. The availability of options such as digital signatures, text fields, dates, signature templates, and long-term signature adds value to businesses or departments frequently dealing with contracts and legal documents.
Provided an excellent solution for signing contracts, managing clients and being able to have everything we needed in one solution. Overall, it provides excellent options, flexibility with contract drafting and most importantly, cloud management across the company. Never experienced any problems or glitches, whilst customer service has been excellent with all our requests.
Pros
cloud management
contract management
signing forms
Cons
more plans
better design
Likelihood to Recommend
Based on my experience I would say that if the company manages a long list of clients, it requires a good suite to use with managing contracts and employment. It might be less appropriate if the company is small.
I used SigningHub when I hired independent contractors for overflow work in my writing / editing business. I have specific processes that I use in my business. I require ICs to sign an independent contractor agreement, privacy policy, non-compete agreement, and non-disclosure agreement. Since I office from home, the ICs I work with also work from their own location. Sometimes, they're in my state and sometimes they're in another area of the nation. SigningHub allowed me to collect digital signatures on all of my documents regardless of where the IC was located. I had the ability to either upload the documents for each individual IC or upload master files and prep them for signatures within SigningHub.
None of the ICs I worked with had any issue with logging in to sign the documents. SigningHub would email me to let me know when the documents were signed. I could either store or download a copy of the signed documents (which was also nice).
I don't use SigningHub at this time, but it's not because I had a bad experience. I've stopped hiring ICs despite my workload. However, if / when I need to collect digital signatures for my company in the future, SigningHub will be my vendor of choice.
Pros
You can add individual documents for each person that needs to sign something.
You can upload documents you use over and over and prep them within SigningHub.
You can allow SigningHub to store them and you can download copies if needed.
You're notified by email when the signing process is complete.
You can limit the amount of time that the signor will have access to the document.
You can create a workflow for each document.
Cons
I found setting up a workflow for each different document a little confusing.
I'd get errors from time to time when prepping a document. This usually happened when I was inserting a date field or a signature field (which are fairly important fields for contracts).
The one time I needed help and contacted the company, the representative made me feel like I was dumb.
Likelihood to Recommend
SigningHub worked well for me for collecting digital signatures on contracts from independent contractors. It's well suited for both small businesses (like mine) and bigger businesses since you can create a specific workflow for each sort of document you upload. It's also great for storing the signed and master documents. However, it may not be appropriate in certain industries with specific data security rules. Check with the regulators of your industry before using (lawyers, I'm talking to you...).
