Spiky

To improve sales in those times before Spiky, I had only three options:

a) Review all the meeting recordings myself,

b) Be present at every single sales meeting,

c) Pay a sales coach to do it for me by the hour.

Now, with Spiky, I can have a sales coach powered by AI reviewing 24/7 every sales meeting and providing feedback to improve, actions to take, summaries to share, and follow-up suggestions.

I don't want to imagine the cost of time and money if I or somebody else had to do all that.

• Personalized recommendations for each member of my sales team
• Immediate analysis of each sales meetings so we don't have to wait for long after each meeting
• Summaries and follow-up recommendations based on the customer needs

• Ability to understand growth opportunities in terms of sales ops
• Increased sales after using the tool meet and surpass the cost of the investment
• Ability to prioritize training for those team members who need the more guidance than others

I use Spiky.ai for a while now and I love the tool. Not only can I see team's activities, but I get a summary of what has been said and agreed. Important is to see the summaries and action items, what has been agreed on next steps. That enables me to coach sales reps accordingly and analyse calls in greater depth, improving their performance. A tool better than anything else I have seen and tested on the market.

• call score
• meeting summary

• positive impact

I implemented Spiky.ai to manage all of the video calls my sales team conducts on a regular basis. As a manager, I use it to coach my reps, identify insights to improve our pitch, automate note taking, and manage my team's activity at scale. Spiky.ai enables my reps to learn how to improve their sales calls by accessing robust analytics on their activity and easy-to-use coaching customized to their workflow.

• Call transcripts and next step summaries.
• Rep analytics and coaching suggestions built-in.
• Library of calls to reference for training new team members.
• Seamless interface that makes it enjoyable to use and easy to implement.

• Increased accuracy of qualified leads from discovery calls.
• Improved conversion rate of qualified leads to closed/won opportunities.
• Higher ROI on sales activities by enabling them to get support from their manager quickly.

Gong

Spiky helps address the following challenges for our sales team:

<ul><li>Customer meeting transcription, note-taking, emotional sentiment analysis, and capturing key moments that are easy to go back and understand</li><li>Sales rep coaching based on meeting &amp; customer interaction data</li><li>Trend analysis of how coaching efforts are improving customer meeting outcomes</li><li>Gaining a deeper understanding of the customer from Spiky's AI analysis</li></ul>

• Emotional sentiment analysis
• Transcription & key moment capture
• Trending analysis of customer interactions
• Sales rep coaching

• Captured significantly more customer discovery information with better context
• Improved customer understanding for opportunities
• Enabled more granular sales rep coaching
• Improved effectiveness of customer meetings from sales rep coaching

Gong

We are using Spiky.ai in our sales organization to track calls. In particular we're looking at engagement during sales calls to see how we can improve our performance and win more business. While this product has many other use cases, our team's focus is on sales and business development.

• Sentiment analysis
• Sales insights
• Call transcription

• Accelerated time to close
• Improved lead qualification
• Ensured more consistent sales performance

Zoom, Google Meet and Rev.com (Rev)

HubSpot CRM, Front, Google Meet