Tricentis qTest

Score8.8 out of 10

54 Reviews and Ratings

What is Tricentis qTest?

Tricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

Categories & Use Cases

Media

Customizable analytics and reports can be shared across the organization - additional read license required

Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary tool

qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practices

qTest integrates in real-time with Jira for full traceability to requirements during Agile test and development

Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaboration

Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboards

Tricentis qTest includes present dashboards on defects, status, coverage, and velocity, filterable by fields like project and date

Scale and orchestrate automated testing with any tool - Tricentis qTest helps users manage automation hosts, test schedules, and results in one place

1 / 8

Defect management
Ability to automatically log defects and link them to failed tests, and report defect resolution progress
Category average: 8
Map tests to user stories
Provide visibility into user story test coverage
Category average: 8
Centralized test management
Ability to manages both manual and automated tests from a centralized location
Category average: 8.6

Test execution reporting
Comprehensive reporting on which tests have been run and pass/fail
Category average: 8.1
Manage test hosts and schedules
Ease of setup of automated tests and test schedules
Category average: 7.6

Navaneeth T

QA Manager in Quality Assurance at CONFLUENT (1001-5000 employees employees)

Use Cases and Deployment Scope

Earlier our test case for execution were scattered across many g-docs & the purpose of Tricentis qTest was to bring all STLC i.e. Test authoring, Test management, test execution & reporting under 1 tool. Tricentis qTest helped us to get all this together & track effectively. Especially when we were not using qTest we were losing our past data of "proof of testing" now it has become easy for us to focus on just execution & authoring rest toll will handle for us & drive us thru needy numbers

Pros

Proof of testing maintenance thru "web explorer option"
Execution report is easily derivable
Authoring & Execution tracking
Ease of maintainance

Cons

At times server errror cost us half a day of work
"Web explorer" sometimes goes for toss & collection of test proof becomes hard
when there are bulk actions are performed we see glitch (rare-case)

Return on Investment

Faster test deliver
effective execution
defect mapping to test case

Alternatives Considered

TestRail

Other Software Used

TestRail, Zephyr Scale, X-Ray.contact

Verified User

Consultant in Quality Assurance (10,001+ employees employees)

Use Cases and Deployment Scope

We use qTest to manage test cases, link them to user stories, and track defects across manual and automated tests. It helps us improve traceability, streamline test execution, and ensure faster feedback during sprints. Our use spans across QA teams for functional, regression, and integration testing.

Pros

Organizes test cases in a clear, hierarchical structure by release, module, or feature
Seamlessly integrates with Jira, allowing automatic linking of test cases to stories, bugs, and requirements
Allows batch execution of tests across environments and releases
Offers real-time status dashboards, so QA leads and PMs can monitor progress and defects

Cons

The UI can feel outdated at times, requiring too many clicks to perform simple actions like cloning test cases or switching between modules.
Large projects with thousands of test cases can cause sluggish load times, especially in the Test Design and Execution tabs.
Built-in reports are helpful, but customizing dashboards often requires external BI tools or API scripting.

Return on Investment

Tricentis qTest significantly improved our testing process by increasing visibility, traceability, and collaboration across teams.
It reduced test execution time by centralizing manual and automated test results, helped us catch defects earlier through better test coverage, and standardized testing practices across multiple squads.
we saw fewer escaped defects, faster sprint turnarounds, and more consistent QA reporting, which directly supported our delivery and quality goals."

Other Software Used

Tricentis Tosca, Appium, WebdriverIO

Verified User

Analyst in Quality Assurance (1001-5000 employees employees)

Use Cases and Deployment Scope

qTest is the primary testing tool in our Org. We primarily use this for salesforce and related business applications. It helps us to follow QA's agile process and helps us in delivering high quality testing. It also helps Business Analysts and many other teams to collaborate and look into what our team (QA) is actually working on and what all test cases we are drafting and how are we testing them.

Business Problems addressed: It mainly address the huge problem each company faces which is - 'centralized test management'. Currently we are not facing this issue as we integrated qTest in our daily workflow and it helps us a lot in our QA work routine.

The other problem is other teams (outside QA) if they want to know the type of quality we are providing they need not to explicitly ask us as qTest contains all the Test cases that we run as part of a JIRA and they can refer them if they want to address or replicate any scenario they we as a QA team tested.

Pros

As a fresher, when I started using qTest it was very handy and easy to understand.
It helps us trace the test cases that are used to test the quality in a single location
The main thing is its integration with JIRA as soon as we create a ticket we would be getting all the requirements in the qTest so it became easy for me

Cons

Better integration with JIRA as sometimes I faced the requirements not getting filled automatically in qTest
I also noticed some times when I pause the session also it records where ever I press the mouse so little improvement on that side
Some glitches while starting a session for testing

Return on Investment

Integrating qTest in our workflow helped us in 52% reduction in test authoring effort
Overall project management and the time calculation for the quality checking of each project can be managed good in qTest
It provides full tracability of a single project from the requirements to the defects raised it helps our team a lot

Other Software Used

Atlassian Jira, Copado

Verified User

Manager in Quality Assurance (10,001+ employees employees)

Use Cases and Deployment Scope

At my former company, we used Tricentis qTest as a repository for our manual test cases. That is because we preferred to hand-code our automation test cases using Ruby and Cucumber. When it was time for Regression, we divided up the manual test cases among the entire Engineering organization because there were so many.

Pros

Tricentis qTest is very good at organizing the test cases with a parent/child relationship using a tree menu.
The product utilizes modules and folders well to help users find their test cases.
The product makes it easy to find statistics related to pass/fail.

Cons

Make it easier to delete old users from the licensing list.
It is difficult to trace the history of a test when going between projects.
Allow an admin to easily group tests according to their pass/fail/incomplete status so that they can be followed up on.

Return on Investment

In comparison to other Testing tools, Tricentis qTest was the most expensive.
We were able to quickly bring international users up to speed on how to use the tool.
The ability to clone a project rather than create a new one from scratch was a valuable time saver.

Alternatives Considered

TestRail

Other Software Used

Atlassian Jira, Atlassian Confluence, Trello

Verified User

Partner in Professional Services (51-200 employees employees)

Use Cases and Deployment Scope

We use Tricentis qTest to help clients standardize and optimize test planning and repositories. We also use it with clients for manual and exploratory testing since not everything can be automated. As with anything, there's a learning curve. But leveraging qTest to store test scenarios in a clean way, also linking everything back to requirements provides traceability from start to finish. It also doesn't depend what automation platform we're using, qTest integrates well through qTest Pulse via API and webhooks. This is one of the elite commercial/enterprise grade test management platforms to exist.

Pros

Cleanly organized repository structure for team to standardize to
Gives me real time, historical, and future visibility as to the state of testing (results, in progress, planned - then all linked to requirements)
Deep integration with a variety of automation tools and requirements management tooling

Cons

Modular features create a feeling of overload and unnecessary complexity for newer users
Reporting directly in qTest is lacking compared to BI tools (but it integrates directly to circumvent this)
Not a strong defect manager

Return on Investment

Less tool sprawl, faster back and forth between teams - less duplication
Faster release cycles
Faster test creation with reusability
Slow onboarding without expert help
Without defined process and full adoption, qTest partial-use can occur, leading to rework and slow releases