Vivun is a step in the right direction, but needs time to mature
Use Cases and Deployment Scope
Salesforce is not a tool that is very conducive to the pre-sales technical workflow for a sales opportunity. Enter Vivun. Hero, by Vivun is made specifically for the sales engineering team to manage opportunities, record notes, run reports on opps, submit product enhancement requests, and gauge the validity of certain opportunities from a technical perspective.
Pros
- Build out checklists for opps
- record product enhancement request
- tie "activities" to opps
Cons
- integrate seamlessly with SFDC
- tie notes to a specific activity
- user interface and navigation
Most Important Features
- Technical notes capture
- activity tracking
- POV checklist
Return on Investment
- Ability to report on sales engineering time spent on an opportunity
- enter product enhancement requests based on customer feedback, which saves time by not having to log into Jira
- selecting activities from our calendars and tie to opps is a big time saver
Other Software Used
Asana, LogicMonitor, Zoom
