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Webroot Endpoint Protection

Score8.1 out of 10

77 Reviews and Ratings

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What is Webroot Endpoint Protection?

Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Webroot Endpoint Protection has to offer, as determined by TrustRadius' reviewers.
Based on 77 ratings of Webroot Endpoint Protection's features
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Top Performing Features

  • Endpoint Detection and Response (EDR)

    Continuous monitoring and response to advanced internet threats by endpoint agents.

    Category average: 9.1

  • Anti-Exploit Technology

    In-memory and application layer attack blocking (e.g. ransomeware)

    Category average: 8.6

  • Hybrid Deployment Support

    Administrators should be able to choose endpoint security on-premise, cloud, or hybrid.

    Category average: 8.3

Areas for Improvement

  • Infection Remediation

    Capability to quarantine infected endpoint and terminate malicious processes.

    Category average: 8.8

  • Vulnerability Management

    Vulnerability prioritization for fixes.

    Category average: 8.3

  • Malware Detection

    Detection and blocking of zero-day file and fileless malware.

    Category average: 9

Reviews

What users are saying about Webroot Endpoint Protection.
View all reviews

Webroot in the MSP space

Incentivized
Jim BolinskiView profile
President in Information Technology at Abbas Networking Services, Inc (501-1000 employees employees)

Use Cases and Deployment Scope

We have used Webroot from 2010 until 2022 at which time we downgraded to just using Webroot DNS and started using Huntress EDR. It worked well for threat landscape our clients faced at the time, however as the threat environment changed, we sought out a more robust product.

Pros

  • Cloud management
  • granular configuration options
  • fairly good malware blocking
  • Integration with MSP platform

Cons

  • Lighter weight client side application
  • Better response time with tech support
  • Stronger content filters and sandboxing options

Return on Investment

  • The DNS filtering allows for a very granular configuration of endpoints
  • The cost to benefit ratio is good. It is not a real EDR player yet, but the development looks promising
  • Its best feature is integration with our MSP software, providing actionable tickets.

Usability

Alternatives Considered

Huntress and DataSet by SentinelOne

Other Software Used

FortiAnalyzer, FortiClient, Huntress

Efficient lightweight security at a great price point.

Incentivized
Verified User
Administrator in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

We have multiple endpoints at various locations and Webroot Endpoint Protection helps us keep track of these devices' online status while also quickly notifying us of any threats that may be present on the devices, helping us stay ahead of threats.

Pros

  • Webroot Endpoint Protection works very well at blocking threats quickly and can undo changes if a file turns out to be harmful, which has helped us in the past.
  • It runs quietly in the background without slowing down endpoints, even during scans, which is great.
  • You can manage all your devices from one online dashboard, making it easy to set rules and see security alerts. One pane of glass is always great.

Cons

  • It doesn't offer a built-in firewall or advanced device control, which some other solutions include by default in our experience.
  • The reporting features are limited and can be hard to customize for detailed insights or audits.
  • The interface is a bit dated and not always intuitive when managing larger or more complex environments. We often hunt for things that should be more obvious.

Return on Investment

  • Webroot Endpoint Protection is lightweight in its design and has helped us avoid expensive hardware upgrades and reduced downtime by about 60%, based on our previous endpoint protection solution (BitDefender)
  • Malware-related support tickets have dropped by 20%, saving valuable IT time.
  • Overall, Webroot Endpoint Protection provides reliable protection at a lower cost compared to other enterprise solutions we've used and tested.

Usability

Alternatives Considered

Bitdefender GravityZone, CrowdStrike Falcon and Eset Endpoint Encryption

Other Software Used

Cisco Meraki Dashboard, PRTG Network Monitor, Aruba Instant On AP Series Access Points

Webroot Endpoint Protection Small package but big value

Incentivized
Stephan van der MerweView profile
Head of SecOps in Information Technology at Commsworth Solutions Limited (51-200 employees employees)

Use Cases and Deployment Scope

As a MSSP it is important for us to supply the best End point protection solutions. These solutions must not only be able to detect and block malware threats. But it also needs to be small enough in install package as well as System resources. Webroot Endpoint Protection covers all these points and more

Pros

  • Easy deployment
  • Small package
  • Centrally managed via one Dashboard

Cons

  • Product can definitely do with a revamp both in look and features

Return on Investment

  • For its program size and price, Its the best in its class
  • But really needs a feature upgrade

Usability

Alternatives Considered

SentinelOne Singularity, Kaspersky Endpoint Security, Sophos Central Device Encryption, Sophos Managed Detection and Response and Sophos Intercept X

Other Software Used

SentinelOne Singularity, Tenable Vulnerability Management, Tenable Attack Surface Management

Webroot review

Incentivized
Verified User
Technician in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

Webroot served as our main antivirus that we deployed to all client machines to help protect them against various attacks. We would also use it to perform malware scans when needed. Anytime we would onboard a machine we would install Webroot as our main line of defense. Around 1000 machines.

Pros

  • Performing quick scans
  • Easy to install and manage through the admin portal
  • Works for our usecase

Cons

  • More detailed reports
  • Non-persistent version of the software for 1 time scans
  • Interactive scans

Return on Investment

  • We were able to sell it as part of our security package which led to an increase of revenue
  • We were able to provide evidence that we had systems in place to actively monitor threats
  • Some businesses were a little skeptical of having a program that always monitors files

Usability

Alternatives Considered

ThreatLocker, Field Effect MDR and Malwarebytes

Other Software Used

Field Effect MDR, ThreatLocker, Malwarebytes

Good price vs. performance option

Incentivized
Verified User
Director in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

We've always taken a multi-layered approach to security software, as in my experience, there's no single perfect tool. Using Webroot Endpoint Protection as our choice for "somewhat traditional antivirus protection" along with another niche tool for endpoint protection (including Patch Management and Ransomware Rollback) has proven to be a good choice.

Pros

  • malware detection
  • malicious website blocking
  • blacklisting

Cons

  • high resource utilization
  • improve admin UI

Return on Investment

  • Well-priced for the features included
  • Some systems seem to struggle with Webroot Endpoint Protection resource requirements. Somewhat unpredictable.

Usability

Alternatives Considered

ThreatDown and powered by Malwarebytes

Other Software Used

Auvik, Microsoft Intune, Check Point Harmony SASE

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