Wistia is the best video hosting service for businesses that want to prioritize lead automation followup and accessibility for viewers
Use Cases and Deployment Scope
We use Wistia to host all of our video content. Whether it's our product overview videos, webinar recordings, tutorial videos for our support site or tips and tricks for educators, Wistia gives us the ability to easily add, adjust and track analytics for videos to see how they are performing. Plus, Wistia integrates into our CRM system (HubSpot) to allow us to build follow up emails and outreach plans around user activity like watch times on specific videos, clicks and engagements. With other added features like chapters and transcripts, we can really use the power of Wistia to make our videos as accessible as possible to anyone who is viewing it.
Pros
- Wistia provides easy to understand analytics to see how videos are performing and where people are most engaged throughout
- Wistia allows us to make videos more accessible for viewers with captions, chapters and color branding to meet web standards codes
- Wistia now has the ability for us to host our webinars and livestreams all in a single platform
Cons
- Wistia still has some work to do on exporting data based on video groupings and time frames but they are improving that over time
Most Important Features
- Accessibility features
- Integration into CRM
- Data and analytics review
Return on Investment
- Wistia has has a positive impact on our engagement from customers and leads because of the extra tools it offers compared to free services like YouTube
Alternatives Considered
YouTube Live and GoTo Meeting
Other Software Used
Mailchimp, monday.com, HubSpot CRM








