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Wistia

Score9.7 out of 10

146 Reviews and Ratings

What is Wistia?

Wistia is a video marketing platform that helps teams create, host, market, and measure their videos and webinars. Wistia is used to create professional videos, host webinars, collect and send leads to a connected marketing automation platform. Wistia additionally offers customers support and educational resources.

Categories & Use Cases

Media

1 / 4

Wistia is the best video hosting service for businesses that want to prioritize lead automation followup and accessibility for viewers

Use Cases and Deployment Scope

We use Wistia to host all of our video content. Whether it's our product overview videos, webinar recordings, tutorial videos for our support site or tips and tricks for educators, Wistia gives us the ability to easily add, adjust and track analytics for videos to see how they are performing. Plus, Wistia integrates into our CRM system (HubSpot) to allow us to build follow up emails and outreach plans around user activity like watch times on specific videos, clicks and engagements. With other added features like chapters and transcripts, we can really use the power of Wistia to make our videos as accessible as possible to anyone who is viewing it.

Pros

  • Wistia provides easy to understand analytics to see how videos are performing and where people are most engaged throughout
  • Wistia allows us to make videos more accessible for viewers with captions, chapters and color branding to meet web standards codes
  • Wistia now has the ability for us to host our webinars and livestreams all in a single platform

Cons

  • Wistia still has some work to do on exporting data based on video groupings and time frames but they are improving that over time

Most Important Features

  • Accessibility features
  • Integration into CRM
  • Data and analytics review

Return on Investment

  • Wistia has has a positive impact on our engagement from customers and leads because of the extra tools it offers compared to free services like YouTube

Alternatives Considered

YouTube Live and GoTo Meeting

Other Software Used

Mailchimp, monday.com, HubSpot CRM

WISTIA is simply the most powerful and versatile video tool for business. AND super simple to use!

Use Cases and Deployment Scope

We use all the marketing and accessibility tools WISTIA offers. From calls-to-action, chapterizing, video SEO, and branding the video controls, we could not imagine a more powerful tool to support our brand and offerings. We teach video production and marketing basics and take the time to teach the difference between WISTIA vs. YOUTUBE vs VIMEO. We are obviously HUGE fans of WISTIA and longtime users. We are super fans of their engaging team. They are a fun and highly creative bunch.

Pros

  • Video SEO
  • Customer engagement and training
  • Customizing with branding and accessibility tools
  • Leveraging with marketing and engagement tools.

Cons

  • I really can't think of a single thing.

Most Important Features

  • Branding
  • Easy of use
  • Visual Appeal

Return on Investment

  • Only positive.

Alternatives Considered

Vimeo

Makes video content for your small business feel like a big brand

Use Cases and Deployment Scope

I needed a place to host evergreen video content for my clients in a way that was easy to manage, looked professional on my website, and could provide some level of viewing statistics and analysis. Their features for marketing, advertising, and creating lead magnet videos are great as well. I love the feature where people can watch the first portion of content before being prompted to enter their email address in order to see the rest of the video.

Pros

  • Clean, professional video layout
  • Post-production editing features
  • Website embedding

Cons

  • It's more expensive than its direct competitors.
  • Should include video capturing/filming tools (Soapbox) as part of the Wistia subscription, in my opinion.
  • Some editing features are harder to use than others.

Most Important Features

  • Customized branding
  • Website embed capability
  • Lead capture

Return on Investment

  • Doubled lead capture from lead magnet on website from one year to the next.
  • Increased email interaction on newsletters when embedding Wistia video thumbnail into email campaigns (10-15% links clicked bumped to 30-40% links clicked).
  • Can save us about 50+ hours of one-on-one client meeting time per year for pointing clients to video content rather than presenting the same info in a live setting.

Alternatives Considered

Vidyard and Vimeo

Wistia for the Win!

Use Cases and Deployment Scope

Wistia is used in primarily by of our Marketing and Training videos. Wistia has given us the ability to host a large library of videos and to be able to track views and user engagement. The platform is easy to use and maintain and has integrations with Marketo which we use for our email campaigns.

Pros

  • Video hosting.
  • Track customer engagement.
  • Easy to update and replace content.
  • Customer friendly.

Cons

  • Would like to have more drill down statistics on specific videos.
  • Wish they would bring back the Gmail extension.

Most Important Features

  • Tracking video views.
  • Tracking user engagement.
  • Ability to embed videos on website and email campaigns.

Return on Investment

  • Allows us to see which campaigns are effective.
  • Allows us to see what content our customers are engaging in.
  • Ability to deliver quality training and marketing videos to our customers.

Alternatives Considered

Vimeo and Vidyard

Other Software Used

Calendly, GoToMeeting

(Wistia) Have you tried it? We've used it for years and years - No complaints here!

Use Cases and Deployment Scope

Wistia is the platform we upload and share company videos inside our organization and outside to customers. Wistia's tools have supported multiple teams inside our company and make content easily sharable to the public we market to. Every month, our videos are sent to and viewed by hundreds of individuals.

Pros

  • Organization
  • Link sharing
  • Customization
  • User friendliness

Cons

  • Not sure if it's so much a Wistia problem as it is a Soapbox problem
  • Seems like those two programs could function a little smoother together
  • Not to hate on Soapbox; they're great too, but the options to edit videos and upload to Wistia seem a bit limited or clunky

Most Important Features

  • Library organization
  • Shareable links
  • Ease of access

Return on Investment

  • Coval Homes Sales - the last three years have been our most profitable, and Wistia helping our videos get out there has definitely been a big part of that.
  • Coval Homes Marketing - Wistia was the choice years ago, and they haven't regretted it.
  • Overall, videos have become a big part of our initial process to get leads and close deals. Wistia has definitely helped facilitate that process.

Alternatives Considered

Vidyard

Other Software Used

Buildertrend, Microsoft Excel, Bluebeam Revu