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Yonyx

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What is Yonyx?

Yonyx is a SAAS platform to create interactive decision trees to optimize customer support, sales, lead qualification, and customer self-service. Its primary strength lies in simplifying intricate workflows by guiding users through structured, step-by-step processes for interacting with customers. Yonyx guides are used for troubleshooting customer issues, following sales processes while handling customer objections, qualifying leads and to have large back office teams comply with business processes.

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Media

Screenshot of Yonyx Decision Tree Platform's authoring interface with Synchronized Map View and Interactive View
Screenshot of Yonyx's User View, which provides an interactive view of the decision tree. Users can navigate through it by choosing an option. This view is compatible with all browsers and devices.
Screenshot of Yonyx cumulative traversal analytics, which tracks how many users took which pathways when traversing interactively through a Yonyx guide. This data is displayed from within Yonyx Map View and provides powerful insights into the effectiveness of each guidance step.

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Screenshot of Yonyx Decision Tree Platform's authoring interface with Synchronized Map View and Interactive View

Who Buys & Uses Yonyx