Zoho Survey

Zoho Survey is a cloud-based survey and questionnaire creation software for businesses of all sizes, used for data collection and experience management. Use cases are to improve customer experiences, engage employees, or to conduct market research. It features 300+ customizable templates, 25+ question types, and a drag-and-drop builder.

With features like skip logic, piping, and scoring users can personalise and refine surveys. White-labeling options, customizable themes, and the ability to add a logo provide customization. The tool offers multilingual support.

Zoho Survey offers distribution options like email, social media, QR codes, embedded links, or offline surveys. Its advanced reporting tools, including cross-tab analysis, trend reports, and sentiment analysis, provide insights to support decisions.

Integrations with Zoho’s suite of apps, Salesforce, Google Sheets, and other third-party tools keep data connected across the enterprise ecosystem. Features like Survey Panels can be used to target specific demographics, while offline response collection ensures the user never misses an opportunity to gather insights.

Security is built-in with SSL encryption. Password protection and CAPTCHA keep survey data access managed. Zoho Survey also adapts to the user's needs by offering disqualification logic, customizable introductions, and options to set scoring for quizzes or assessments.