TrustRadius: an HG Insights company

Zoom Phone

Score9 out of 10

113 Reviews and Ratings

What is Zoom Phone?

Built on Zoom's platform, Zoom's cloud phone consolidates business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).


Features:
Post call summary & next steps
A post-call summary from Zoom’s AI Companion keeps the focus on the conversation instead of taking notes.

Voicemail task extraction
Tasks can be extracted from voicemails to speed getting caught up and understanding the next steps, without going through every voicemail.

Voicemail prioritization
Prioritizes urgent voicemails to help organize the work day.

Team SMS summary thread

Provides a concise overview of Team SMS threads in PowerPack so users can quickly catch up after time away from the phone.

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Screenshots

the Zoom AI for business phone communications, available at no additional cost

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android

FAQs

How much does Zoom Phone cost?
Zoom Phone starts at $10.
What are Zoom Phone's top competitors?
Grasshopper, Google Voice, and RingEX are common alternatives for Zoom Phone.
What is Zoom Phone's best feature?
Reviewers rate Hosted PBX highest, with a score of 10.