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ZoomInfo Chat

Score7.6 out of 10

49 Reviews and Ratings

What is ZoomInfo Chat?

ZoomInfo Chat (formerly Insent) is a human-first Conversational Marketing Platform that connects marketing and sales to target accounts—from the moment they land on the website.

The vendor states that Insent is not meant to be an average chatbot solution, and that it allows the user to:

1. Focus on connecting prospects with people, not bots

Give top-tiered accounts a human-led buying experience, from offline to online channels, including the website. Because conversations are better when it feels like the other person is listening.


With ZoomInfo Chat, users can prioritize sales teams’ website visitor notifications for ideal prospects, and leverage bots as the back-up to set meetings while they’re busy, or out-of-office.


2. Turn a company website into its strongest sales channel

A website is the best source for opportunity creation, so Insent.ai allows the user to double down on marketing efforts there.

Capture low-hanging fruit by talking to the buyers from dream accounts while they are on your website.


3. Enable sales to craft the perfect conversation starter

Fuel sales teams' live conversations with side-by-side views into engagement data from an enterprise CRM and Marketing Automation Platform.

ZoomInfo Chat provides reps insight into account/prospect behavior, campaign membership, and recent engagement data to spark that compelling conversation.


Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo

FAQs

What is ZoomInfo Chat?
ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.
What are ZoomInfo Chat's top competitors?
Fin by Intercom, Drift, now part of salesloft, and Verloop are common alternatives for ZoomInfo Chat.