TrustRadius: an HG Insights company

ZoomInfo Talent

Score5.1 out of 10

8 Reviews and Ratings

What is ZoomInfo Talent?

ZoomInfo TalentOS is a talent intelligence platform for recruiters to hire qualified candidates, faster. With a continuously enhanced candidate database, TalentOS empowers recruiters to connect with diverse candidates beyond LinkedIn while also identifying passive candidates ready for their next opportunity. Discover and connect with talent faster with ZoomInfo TalentOS.

Top Performing Features

  • ATS Integrations

    Quality of integrations with your existing ATS and recruitment systems

    Category average: 8.2

  • At-Risk Talent Scoring

    Identify and score talent at risk of turnover

    Category average: 7

  • Existing Skills Mapping/Lanscaping

    How effectively and easily does the product identify and map existing skills pools within the organization’s talent and candidate pools

    Category average: 8.1

Areas for Improvement

ZoomInfo is a nice add-on for recruitment companies

Use Cases and Deployment Scope

We utilize ZoomInfo Talent to identify potential candidates for our manufacturing and engineering clients. We have used ZoomInfo to email them in the past.

Pros

  • ZoomInfo Talent has detailed search parameters to help identified potentially qualified candidates.
  • ZoomInfo Talent allows you to download your results via CSV or Excel directly to your ATS/CRM once linked.
  • ZoomInfo Talent shows email open info if you send them emails via ZoomInfo.

Cons

  • I think the data (emails and phone numbers) is only somewhat accurate.
  • Often there is company data missing that is important.
  • ZoomInfo doesn't provide phone support for free; you have to pay for phone support in addition to the platform.

Return on Investment

  • Negative ROI for 2024. I found often the phone numbers, emails and current companies were not current.
  • It's a nice product to have as an add on.
  • I don't think training is great; I found it made more sense to hire someone to utilize my sourcing instead.

Usability

Alternatives Considered

LinkedIn Recruiter and LinkedIn Sales Navigator

Other Software Used

LinkedIn Recruiter, Calendly, ChatGPT, Grammarly