Zywave Client Cloud - Enrollment & Onboarding

Darian Rawson View profile

Cat Herder in Information Technology at Eview 360 (11-50 employees employees)

Pros

Benefit enrollment
Document management
Yearly benefit management and optional coverage

Cons

The interface
The UI

Return on Investment

Less time spent asking HR to send me documents
Easily see my enrollments
Signing up for additional benefits I may have forgotten about like an HSA or FSA

Robert Church View profile

IT Analyst in Information Technology at 220 Off-Road Tours (51-200 employees employees)

Pros

Provides a secure 24/7 availability of information, forms and various information we used to keep in public folders in MS Exchange, but that platform wasn't always available off-site
Provides resources and full campaigns for wellness and other employee living situations that are pushed out to our staff on a predetermined schedule.
Provide us a platform to improve communications with our employees for current events and news as well as an archival of older information that we can refer back to when needed

Cons

The onboarding of employees with benefits selection is not quite complete as it pertains to full integrations with carrier feeds and EDI solutions for HIPAA 834 Transactions
The ultimate solution would be to integrate with payroll systems such as ADP, PayChex or Paylocity. This would eliminate the need to input and update data in multiple systems
Integration to HR systems like Oracle or other HR platforms would be a bonus

Return on Investment

Having the capability to offer our clients this resource has helped us win new business. However, once we implement it for clients they often struggle to get user adoption. This can be for various reasons, but mostly because the commitment of the client management does not always reinforce the usage of the resources within the site