Atlassian Confluence vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 7.8 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$0
Free for 10 Users
Miro
Score 9.2 out of 10
N/A
Miro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro’s AI capabilities keep teams in the flow of work, and scale shifts in ways of working.
$0
Pricing
Atlassian ConfluenceMiro
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
ConfluenceMiro
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.Monthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
Atlassian ConfluenceMiro
Considered Both Products
Confluence
Chose Confluence
Atlassian Confluence has a more comprehensive and flexible set of capabilities that stand out and made the decision upfront more straightforward for our team. The tools we evaluated have knowledge management, task management and collaboration capabilities, however Atlassian …
Chose Confluence
Atlassian Confluence is way popular for a larger team and makes collaboration way easier. The community is strong and you get easier resolution against any request. It's integration with other Atlassian products like JIRA is an icing on the cake.
Chose Confluence
In my experience, Atlassian Confluence is at the top of these tools. I've had first hand experience with other tools and they are not at par with Atlassian Confluence. The versatility of the tool is very well recognized and utilized. Being a new user is not a probably as all …
Chose Confluence
Atlassian Confluence is a super handy hub for sharing ideas and keeping all your docs in one place. While Jira Service Management is more about handling tickets and support issues, Atlassian Confluence really makes teamwork easy. I feel Atlassian Confluence is user-friendly, …
Chose Confluence
We choose Atlassian Confluence because it is the reference for managing a SAAS wiki service. And having such a solution in our company to manage the knowledge and especially the knowledge transfer is crucial.
Chose Confluence
Confluence has a more robust set of capabilities compared to Dovetail and Trello and also was already approved by our legal and compliance teams, so it tends to keep its stickiness due to that. It's also widely known in the market as a knowledge management tool. I would say it …
Chose Confluence
It's good if you're using Atlassian products, the other ones provide different connections and better UX for documentation in different ways.
Chose Confluence
Overall, Atlassian Confluence is a user-friendly tool and offers such a vast array of capabilities for project and knowledge management purposes and beyond. Other tools listed above have much more limited capabilities, although they are great tools for very specific needs and …
Chose Confluence
Confluence, since it is part of the overall infrastructure of Atlassian, makes it immensely powerful internally, to build an internal knowledgebase, and is far ahead of its counterparts in Zendesk and Hubspot, which is more centered towards their customers. Confluence is just …
Chose Confluence
Sharepoint in out organisation was mostly used for collaborating on documents, which to some degree has been moved to Confluence, where the Confluence pages have replaced the specific documents.
Chose Confluence
Being a company which uses other Atlassian tools, Atlassian Confluence was a great fit; the natural and automatic linking of assets from other platforms made following paper trails seamless. Though the editing options aren't as advanced as some other options out there, it does …
Chose Confluence
We find Atlassian better for its ease of use, real time editing, integration with Jira for bug tracking, stores our security compliance documents in structured way, it is feature rich and have lots of capabilities.
Chose Confluence
In the past, I have used MediaWiki hosted locally as well as Microsoft Team Foundation Server. Wiki was simply a nightmare so all the money saved from paying for Atlassian subscriptions was lost in time while trying to use Wiki and format something properly. I haven't used …
Chose Confluence
We use Jira for the IT tickets, so the step to use Atlassian Confluence was the logical decisson.
Chose Confluence
Atlassian Confluence is better suited for documenting and acting as a repository for information than the more immediate what is currently being worked on things that are better suited for in Jira. In my opinion, Atlassian Confluence certainly has it's short comings but it is …
Chose Confluence
We still use Atlassian Confluence only for its integration with Jira and Bitbucket. For everything else, we moved away from it and are using more modern solutions.
Chose Confluence
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and …
Chose Confluence
Freshdesk is basically for support teams, while Confluence is better for internal communication and collaborations.
Chose Confluence
The alternatives tested are based only on the whiteboarding functionality added by Confluence Whiteboard, and not the core Confluence functionality (documentation).

Chose Confluence
Again, Atlassian Confluence is efficient when paired with Jira and can do most of what a company needs it to do. But, I thi Spekit is better for "just-in-time" learning, Sharepoint is better for file hosting and organization, Asana is much better for project/task management, …
Chose Confluence
We were inclined to use Atlassian Confluence for its easy collaboration with Jira which is used for tracking project development tasks and issues. Using Atlassian Confluence, content creation became easy and even applying access control to the created content was possible. It …
Chose Confluence
Atlassian Confluence integrates completely with Jira, which is what we use as a company, so it made sense to use Atlassian Confluence as well.
Chose Confluence
We used to use a Wiki site, but that was locally hosted, and when the server was powered off, you could not access it. Moving to Confluence in the cloud is much easier. Also, the interface is much easier to use and expand.
Miro
Chose Miro
Miro is the more collaborative option, offering the ability for many individuals to work on the same item real-time. Though it does create some duplicate entry, we've found this added cost is minimal compared to the opportunity cost of lost collaboration.
Chose Miro
Mural is too simple figjam is too much for designers and devs only, not for broader business
Chose Miro
Earlier we were using different products for different requirements, such as Microsoft whiteboard, lucidcharts for diagrams. But as Miro has all these features and other additional features which makes it "all in one place" and enable us to save out time which earlier was …
Chose Miro
Miro is great for collaborating. I think it definitely is better than Mural and Jamboard because it has more features and it's easier to use. Compared to FigJam, as a designer I would probably choose Figjam to have everything in the same product. However, in my opinion, Miro …
Chose Miro
We ran a business case analysis for these, and they didn't come close. Visual omnipresent collaboration is a must; list of different features is way longer in Miro; Kanban and its views is less clunky and requires less fiddling out of the box — Trello needed to be set up …
Chose Miro
Miro was a big hit with all the teams involved, it was easy to stand up and start using, easy to license, and easy to manage. Other tools offered stronger connections to tools in their product suite without the freedom and ease of use that Miro did.
Chose Miro
Miro has more integrations than Marq and the brand templating that Marq excels in was less relevant to our work.
Chose Miro
I was a while ago that I use Mural. At that stage the features where similar. However, Miro has developed at a very quick pace and is always adding features to improve the product, so I have had no reason to look elsewhere.
Chose Miro
I think they all have very good features and are similar to a certain extent, however, Miro includes all the interactive features and allows you to create without limitations on format or page sizes, or oversaturation of users within the same session, which is why I appreciate …
Chose Miro
I used a bit Microsoft Whiteboard some years ago, but at this time it was far behind Miro
Chose Miro
Miro basically cover the needs of all the other tools. I started using Miro extensively during the pandemic and at that point only Jamboard provided similar options and was free when collaborating in a bigger group and when not everyone had a license. This is still the main …
Chose Miro
Miro is a perfect match for organizations looking to enhance productivity and a single stop solution for collaboration.
Chose Miro
As I've mentioned, I've used Figjam before. Figjam is better for more detailed and design based ideation workshops. But Miro is better for people without much tech ability.
Chose Miro
We assessed these tools to gain a better understanding because they are excellent and have certain unique features. But in the end, we chose Miro since it offers all the features that ClickUp, Stormboard, and Conceptboard do. Additionally, it has a special feature that lets you …
Chose Miro
We tested every product, but the biggest problem we encountered was that most of them required plugins in order to centralize all of our work. Other problems included the products' excessive price, which was higher than Miro's. Last but not least, Miro offered us an all-in-one …
Chose Miro
In my opinion, Microsoft White Board does not compare. So much lag, much more limited functionality (ability to customize visuals and text), no ability to lock content, etc. Mural I haven't used as much. Probably closer in competition to Miro - felt pretty similar. Miro I …
Chose Miro
That's harder as Miro is a corporate tool so I can use it - I have searched the web but not really tried any others
Chose Miro
I had to select Miro because of its superior integration, which works effortlessly, and its better functionality.
Chose Miro
Providing better templates and customization options, also real time collaboration tools.
Chose Miro
FigJam is particularly tailored for design led product teams so lack the versatility which Miro provides
Better for workshop facilitation but clucky UI
Chose Miro
Jira is actively used in conjunction with Miro to track activities, and it offers functionalities that differ from Miro. However, it is much easier to create tables and diagrams in Miro. The advantage of Jira is that it enables the management of digital projects more …
Chose Miro
I find Miro to be more user-friendly than Figma, where we had a very steep learning curve trying to achieve real-time collaboration with both tech and non-tech users. I haven't personally spent a lot of time using that tool or others, however. At this point, I have a strong …
Features
Atlassian ConfluenceMiro
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
5.4
Ratings
36% below category average
Miro
-
Ratings
Task Management6.30 Ratings00 Ratings
Gantt Charts7.90 Ratings00 Ratings
Scheduling7.20 Ratings00 Ratings
Workflow Automation4.00 Ratings00 Ratings
Mobile Access4.00 Ratings00 Ratings
Search5.80 Ratings00 Ratings
Visual planning tools2.60 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
6.9
Ratings
14% below category average
Miro
-
Ratings
Chat6.40 Ratings00 Ratings
Notifications5.30 Ratings00 Ratings
Discussions3.80 Ratings00 Ratings
Surveys7.00 Ratings00 Ratings
Internal knowledgebase7.70 Ratings00 Ratings
Integrates with GoToMeeting6.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.30 Ratings00 Ratings
Integrates with Outlook9.60 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
6.0
Ratings
27% below category average
Miro
-
Ratings
Versioning6.40 Ratings00 Ratings
Video files4.30 Ratings00 Ratings
Audio files3.80 Ratings00 Ratings
Document collaboration6.50 Ratings00 Ratings
Access control8.00 Ratings00 Ratings
Advanced security features7.10 Ratings00 Ratings
Integrates with Google Drive5.90 Ratings00 Ratings
Device sync5.70 Ratings00 Ratings
Best Alternatives
Atlassian ConfluenceMiro
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian ConfluenceMiro
Likelihood to Recommend
6.8
(0 ratings)
9.2
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
9.5
(0 ratings)
Usability
6.7
(0 ratings)
9.1
(0 ratings)
Availability
9.0
(0 ratings)
9.8
(0 ratings)
Performance
8.0
(0 ratings)
9.0
(0 ratings)
Support Rating
5.4
(0 ratings)
7.5
(0 ratings)
Online Training
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
8.8
(0 ratings)
9.0
(0 ratings)
Configurability
6.0
(0 ratings)
7.8
(0 ratings)
Ease of integration
8.0
(0 ratings)
8.2
(0 ratings)
Product Scalability
8.0
(0 ratings)
8.1
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
7.2
(0 ratings)
Vendor pre-sale
8.0
(0 ratings)
5.8
(0 ratings)
User Testimonials
Atlassian ConfluenceMiro
Likelihood to Recommend
Atlassian Confluence is a great tool for housing important information and resources across the organization, as it's very easy to search and find content across different teams and departments. The search function is mostly very accurate and the additional tagging with keywords also helps in the search experience. It's also good at tagging other team members, which triggers an automated email to them. Atlassian Confluence also has an extensive template library for all kinds of purposes like project management, etc., which saves time overall.
Read full review
I remember a project where all our different teams were involved in it. I created a board with timelines, KPIs, and customer journey stages, and each team added their input live. We were all able to work together in real time, view the entire project, and leave comments without switching apps, which is why it worked fantastically for us. Everyone benefited from the hours of time it saved, and we made a good profit on that project, for which I was named employee of the month.
Read full review
Pros
  • Its integration with Jira for tracking development and the bugs and work linked to detailed Confluence documentation.
  • We use it extensively for writing Software Product Requirement Documents, feature specs, architecture designs, and retrospectives.
  • Our company follows compliance very seriously, so it helps in streamlining all documentation for ISO27001/27017 compliance and security-related information.
  • Its integration with various tools allows us to create flow diagrams which are often required to make client and customer understand the overall flow of interactions across various modules of the design architecture
Read full review
  • Especially useful project planning with functions like whiteboard and great collaboration features.
  • Miros presentation mode is great for walking people through and explaining a concept.
  • If someone can’t join a meeting, we record a Talktrack. Its like a mini-presentation that people can watch later. Can be extremely useful at times.
Read full review
Cons
  • You need to watch over the structure of the content yourself. if not you can get information added anywhere so nobody can find it.
  • Top search field is hard to set to only search a section of pages.
  • You really need to think your structure through before starting. a guide when setting up at the start could help in that perspective.
Read full review
  • When using the find functionality to locate an item in a Miro board, I do not like that it keeps my previous searched term. Other programs, like Excel, do this but they have it so that you can easily overwrite the previously-searched term.
  • It would be helpful if you could search by a particular frame, instead of the entire board. For our quarterly backlog review, we often have items that carry over, so there are duplicates on the board. Being able to search by a frame would make this easier.
  • Understanding who can access a board is not always clear to me.
Read full review
Likelihood to Renew
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
Read full review
Usability
It's very intuitive for most things, making it easy to jump in and start creating pages and collaborating. This makes it ideal for onboarding new members to the team. There are a few areas that could be a little smoother, but overall it's a great experience.
Read full review
The platform is flexible, easy to use, and simple because Miro is a great visualization tool that makes it easy to collaborate on creating charts. It helps in creating workflows and other designs easily and securely. It supports integrations with major cloud storage solutions and office suites. On top of that, it provides a decent free plan, which is sufficient for basic usage.
Read full review
Reliability and Availability
I do not recall having outages or applications error so far, very reliable and available.
Read full review
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
Read full review
Performance
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
Read full review
Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
Read full review
Support Rating
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Read full review
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
Read full review
Online Training
No answers on this topic
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
Read full review
Implementation Rating
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Read full review
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
Read full review
Alternatives Considered
Atlassian Confluence is a super handy hub for sharing ideas and keeping all your docs in one place. While Jira Service Management is more about handling tickets and support issues, Atlassian Confluence really makes teamwork easy. I feel Atlassian Confluence is user-friendly, integrates smoothly with other Atlassian tools, and helps everyone stay in sync. It's great for brainstorming, and project planning as well. Overall, it is a great way to boost collaboration and ensure all team members are on the same page.
Read full review
Miro is the more collaborative option, offering the ability for many individuals to work on the same item real-time. Though it does create some duplicate entry, we've found this added cost is minimal compared to the opportunity cost of lost collaboration.
Read full review
Scalability
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
Read full review
Return on Investment
  • Merging instances has saved search time - We used to have several instances of Atlassian Confluence, which means they're separate and so can't communicate with each other. We've since merged into one instance and now with the help of the search feature can find the documents you're looking for in seconds rather than several minutes.
  • Cross linking product assets streamlines following paper trails - Being able to click on a BitBucket link from a Confluence page which then links to a JIRA ticket means you can follow paper trails really easily; seconds rather than several minutes.
Read full review
  • We reduced the number of tools needed by consolidating planning, brainstorming, and documentation in Miro.
  • It improved knowledge retention by creating a single visual source of truth for projects.
  • Miro improved stakeholder engagement, leading to faster approvals and fewer project delays.
  • It accelerated project delivery by enabling faster decision-making in remote workshops.
Read full review
ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.