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Avaya Aura vs. Webex Calling

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Avaya Aura

73 Reviews and Ratings

Webex Calling

408 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya Aura

    Score8.1 out of 10
    		N/AThe on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions.N/A

    Webex Calling

    Score8.7 out of 10
    		N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    Avaya AuraWebex Calling
    Editions & Modules
    No answers on this topic
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    Avaya AuraWebex Calling
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Features
    Avaya AuraWebex Calling
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya Aura and Webex Calling
    Feature
    Avaya Aura
    8.1
    28 Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio9.028 Ratings8.216 Ratings
    High quality video7.215 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya Aura and Webex Calling
    Feature
    Avaya Aura
    6.9
    17 Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing6.917 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya Aura and Webex Calling
    Feature
    Avaya Aura
    6.8
    21 Ratings
    Webex Calling
    7.2
    16 Ratings
    Calendar integration6.719 Ratings6.816 Ratings
    Meeting initiation7.018 Ratings6.815 Ratings
    Record meetings / events6.816 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya Aura and Webex Calling
    Feature
    Avaya Aura
    6.7
    12 Ratings
    Webex Calling
    7.4
    14 Ratings
    Live chat6.712 Ratings7.414 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya Aura and Webex Calling
    Feature
    Avaya Aura
    6.8
    20 Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication6.518 Ratings8.115 Ratings
    Participant roles & permissions7.116 Ratings8.315 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya Aura and Webex Calling
    Feature
    Avaya Aura
    7.5
    34 Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX6.619 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)9.025 Ratings7.8104 Ratings
    Directory of employee names7.026 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of Avaya Aura and Webex Calling
    Feature
    Avaya Aura
    7.4
    41 Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules9.034 Ratings7.3142 Ratings
    Call recording7.328 Ratings7.5136 Ratings
    Call park9.030 Ratings7.1131 Ratings
    Call screening9.027 Ratings7.4123 Ratings
    Message alerts7.030 Ratings8.4124 Ratings
    Business SMS/External Messaging5.813 Ratings7.810 Ratings
    Online Fax6.011 Ratings7.27 Ratings
    Voicemail Transcription6.018 Ratings7.215 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya Aura and Webex Calling
    Feature
    Avaya Aura
    7.0
    22 Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS7.121 Ratings8.4135 Ratings
    Mobile app for Android6.820 Ratings8.4123 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya Aura and Webex Calling
    Feature
    Avaya Aura
    7.0
    35 Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management8.033 Ratings7.616 Ratings
    Team messaging6.720 Ratings7.517 Ratings
    Team document sharing6.214 Ratings6.116 Ratings
    Call and meeting analytics7.021 Ratings6.817 Ratings
    User Ratings
    Avaya AuraWebex Calling
    Likelihood to Recommend
    8.0
    (52 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.8
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    9.1
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (3 ratings)