BigCommerce vs. Magento Open Source

BigCommerce

671 Reviews and Ratings

Magento Open Source

128 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BigCommerce	Score8 out of 10	Small Businesses (1-50 employees)	BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.	$39 per month
Magento Open Source	Score8.4 out of 10	N/A	Magento Open Source is an ecommerce content management solution originally developed by Varien Inc and presently supported by Adobe. The Open Source product is for developers and merchants that is available as a free download, and supported with free upgrades from the Magento Community.	N/A

Pricing

BigCommerce

Magento Open Source

Standard: $39
per month
Plus: $105
per month
Pro: $399
per month
Enterprise: Custom
per month

No answers on this topic

Pricing Offerings
BigCommerce	Magento Open Source
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

A discount is offered for annual billing.

Pricing for Magento will vary greatly depending on outsourcing support and maintenance services.

Community Pulse
Key User Insights
	BigCommerce	Magento Open Source
Considered Both Products	BigCommerce Shaun Price Head of Customer Acquisition in Marketing at MitoQ (Health, Wellness and Fitness, 11-50 employees) Chose BigCommerce Every criterion we evaluated against BigCommerce either won outright or held its own. What got us over the line was the incredible personal support at every step of the way from onboarding and implementation through to BAU. I had a support ticket this morning which I resolved … Incentivized Helpful? Verified User Chose BigCommerce Open source platforms require a separate developer. Incentivized Helpful? Verified User Chose BigCommerce Open source Magento was a full-time job. Now, I have a lot more freedom giving me the ability to take on more responsibilities and get my job done more efficiently. There were many headaches associated with Magento and depreciating version 1 and forcing users to migrate to … Incentivized Helpful? Verified User Chose BigCommerce BigCommerce is way better than 3dcart, it was comparable to Shopify but with the new product promotions available it is better than Shopify now. It is better than Magento in that you do not need dedicated programmers to make simple changes to your store!!! The best part about … Incentivized Helpful? Magnus von Brömsen Owner at Studio Alice (Consumer Goods, 1-10 employees) Chose BigCommerce With BigCommerce you have great support (not with the open-source alternatives) without the high order fee that comes with Shopify. You also never have to worry about server settings or up-time. And you still have a lot of freedom with the design and functionality. BigCommerce … Incentivized Helpful? Verified User Chose BigCommerce It is cleaner and easier but sacrifices apps and features. It includes SSL where 3dcart charges. Magento is just too bulky for one person to operate. Incentivized Helpful? Verified User Chose BigCommerce BigCommerce is a much more user friendly, manageable and cost-effective tool than Magento, which we previously used. We struggled to find a decent Magento developer and it was an extremely expensive platform which we didn't really need. Shopify for us was limited with our … Incentivized Helpful? Huntz Colburn Owner in Marketing at Backcountry Digital (Marketing & Advertising, 1-10 employees) Chose BigCommerce WooCommmerce and Magento are great, provided you have a consistent developer team that can constantly manage it and clients have the budget for that. But most times, the amount of money spent on developer managed sites is better spent on growing the company instead of custom … Incentivized Helpful? Verified User Chose BigCommerce Shopify: BigCommerce has more features at the price point we need. 1ShoppingCart: BigCommerce is far more versatile and can sustain our business for a greater amount of growth than 1ShoppingCart. Magento: While Magento was attractive for its customization, it would have required … Incentivized Helpful? Verified User Chose BigCommerce BigCommerce is a great and powerful platform that has lots of upside. We still have a couple basic sites running on BigCommerce, mainly for backing up customer and order data. At this time, we have moved most of our businesses over to Shopify Plus b/c we feel that we get much … Incentivized Helpful? Mary Johnson e-Commerce in Marketing at Banks Vacuum Superstores (Retail, 51-200 employees) Chose BigCommerce BigCommerce is a dream compared to Magento. Magento in not intuitive at all and nothing is where you think it should be! BigCommerce all day over here! I will say there are some functions I miss from Magento such as the ability to schedule promotions. Incentivized Helpful? Verified User Chose BigCommerce My business previously used Big Cartel which was perfect for a small artsy business. However when we grew, Big Cartel did not have all the functionality that we needed - such as subcategories and sub-subcategories. Wix was attractive but it felt a little like an instagram … Incentivized Helpful? Steve Howard Owner in Corporate at Howard Piano Industries (Retail, 1-10 employees) Chose BigCommerce BigCommerce is much more user-friendly and has customer service that is far above what we experienced from Magento. Incentivized Helpful? Verified User Chose BigCommerce My Company moved to BigCommerce before I started here. Incentivized Helpful? Noah Lebowitz Owner in Corporate at Supreme Nutrition Products LLC (Health, Wellness and Fitness, 1-10 employees) Chose BigCommerce In Magento, you had to create a theme from scratch and they told me that would be 30K average to start which was way out of our budget. I really liked Shopify's site and features but they were twice the price when compared to BigCommerce and I didn't think the extra features … Incentivized Helpful? Drew Fenton Customer Experience Director at VapeWild, LLC (Retail, 201-500 employees) Chose BigCommerce BigCommerce is by far the easiest, most secure, and most worry-free of the competition. It falls a little short to Magento in the coupon code area, and Shopify has more out of the box gimmicks, but, in the end, they all fall short compared to BigCommerce. Incentivized Helpful? Josh Staples Database/Web Developer in Product Management at Safety Smart Gear (Apparel & Fashion, 1-10 employees) Chose BigCommerce vs Volusion - better speed, faster development vs Magento - better speed, more intuitive vs Shopify - better cost, better support Incentivized Helpful? Frank Cienniwa CTO (Chief Technical Officer) in Information Technology at Collectible Brands (Retail, 11-50 employees) Chose BigCommerce Magento 1 was sunsetting so we initially looked to upgrade to Magento Cloud or Magento 2 Open Source. The conversion process was horrible and unable to be performed by our staff. The costs that developers quoted us were upwards of $100,000 PER SITE (we have 6!). This, of … Incentivized Helpful? Stephanie Nagy Senior Web Administrator in Information Technology at Tuki Covers (Music, 1-10 employees) Chose BigCommerce We started the business on Yahoo! Merchant 15 years ago. Yahoo! had a difficult to use proprietary language called RTML that I had to learn to be able to customize the pages. There were many things that I couldn't customize or couldn't access. I was really excited about the … Incentivized Helpful? Amy Drummond Owner in Corporate at Unicycle.com (Sports, 1-10 employees) Chose BigCommerce We were using Magento, our initial platform for several years. We switched to BigCommerce because they were a more robust platform and offered 24-hour customer service, which we did NOT have with Magento. We were always looking for a new IT company to help us with our updates … Incentivized Helpful? Verified User Chose BigCommerce I've also used Ultracart, Wix, and Square for shopping sites. Amoung the hosted platforms it's hands down my favorite. It's most similar to Shopify except that Bigcommerce has more native features, which is a good thing. With more native features there is less dependence from … Incentivized Helpful? Charles Combs Head of Marketing in Marketing at molly mutt (Consumer Goods, 1-10 employees) Chose BigCommerce Shopify Plus simply lacks features that come out-of-the-box with BigCommerce. Their app store is impressive, but it feels like they need it so their customers can get all the features included with BC. Magento is extremely powerful, but it lacks all the conveniences that come … Incentivized Helpful? Ali Atiffi President in Corporate at Fuzion Electronix (Consumer Electronics, 1-10 employees) Chose BigCommerce Initially, we thought that it was going to be cost effective but now I regret my opinion. Shopify is more cost-effective than BigCommerce because Shopify doesn't have a sales threshold and you don't pay more if you surpass the sales threshold. Incentivized Helpful? Tessa Wuertz Director of Marketing and Agency Partnerships in Marketing at efelle creative (Marketing and Advertising, 11-50 employees) Chose BigCommerce BigCommerce makes much for sense for clients looking to use an eCommerce system but not require a developer in house. BigCommerce offers the perfect combination of customization without being too much and requiring the knowledge of code to make changes. Albeit, Magento does … Incentivized Helpful?	Adobe Verified User Chose Magento Open Source Magneto Open Source allowed for a lot of customizations, and it seemed like a cheaper version. However, the cost added up really quickly. I would probably go with Shopify or BigCommerce for a small business when making decisions in the future. Incentivized Helpful? Verified User Chose Magento Open Source I inherited the Magento Open Source website we are currently using, but after evaluating everything that was wanted for the new website, we switched over to Shopify. After using Shopify for some of our other websites, we learned that you have to pay a large sum each month to … Incentivized Helpful? Brendon Brown Business Software Manager / IT Consultant in Information Technology at Island City Media (Retail, 11-50 employees) Chose Magento Open Source WooCommerce, when fully "plugged-in" required server resources which drowned our host. We hit a wall with growth due to these resources and researched redevelopment on Woo or migration to a new platform. We chose the latter. Shopify and BigCommerce were limited to their closed … Incentivized Helpful? Vin Campbell IT Director in Information Technology at Sahadi's (Retail, 11-50 employees) Chose Magento Open Source The three main reasons we went with Magento: 1. It was recommended by our NCR Counterpoint, VAR. 2. It's the best platform to integrate tightly with that NCR Counterpoint. It's also the best eventual platform to integrate with our wholesale ERP, so it's one platform to run … Incentivized Helpful? Chris Putnam Senior Web Developer in Research & Development at WebpageFX (Information Technology and Services, 51-200 employees) Chose Magento Open Source Magento is the heaviest by far, in a few senses of the word. It has the steepest learning curve both for administrators and programmers, but it also has the highest potential to run a high traffic, high volume ecommerce store. Other products will get you up and running faster … Incentivized Helpful? Lynn Thames Owner in Information Technology at Excel Software Services, Inc. (Computer Software, 1-10 employees) Chose Magento Open Source Magento is hands down better than any hosted platform (i.e., BC), but only if you have a good development team. Hosted platforms are very limiting as to what you can accomplish "outside the box." Magento is much better than WooCommerce in its user friendliness and its … Incentivized Helpful? Matt Railey Director of User Experience and Technology in Marketing at TrueParallel, Inc. (Information Technology and Services, 11-50 employees) Chose Magento Open Source Compared to other small - medium sized business e-commerce solutions, Magento is by far requires the most development resources to implement and maintain. Creating a custom Drupal or WordPress based e-commerce solution requires development resources as well, but the complexity … Incentivized Helpful? Brian Keary Owner and CEO at Western Independent Media Developers (Internet, 1-10 employees) Chose Magento Open Source Magento CE stands up better than the other CMS systems in many regards. It is cheaper and easier to use than Drupal or Joomla! by a wide margin. It is more secure than any WordPress website, and unless you specifically need it, It does not store credit card information making … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

BigCommerce

Magento Open Source

Comparison of Online Storefront features of BigCommerce and Magento Open Source
Feature	BigCommerce 7.9 424 Ratings	Magento Open Source 7.7 28 Ratings
Product catalog & listings	8.3420 Ratings	8.528 Ratings
Product management	8.2417 Ratings	9.528 Ratings
Bulk product upload	7.5317 Ratings	8.026 Ratings
Branding	8.0368 Ratings	6.526 Ratings
Mobile storefront	8.1408 Ratings	4.028 Ratings
Product variations	8.6394 Ratings	9.526 Ratings
Website integration	8.4348 Ratings	8.024 Ratings
Visual customization	7.8410 Ratings	6.527 Ratings
CMS	6.5302 Ratings	8.526 Ratings

Comparison of Online Shopping Cart features of BigCommerce and Magento Open Source
Feature	BigCommerce 8.0 410 Ratings	Magento Open Source 8.0 28 Ratings
Abandoned cart recovery	7.7368 Ratings	7.123 Ratings
Checkout user experience	8.3405 Ratings	9.028 Ratings

Comparison of Online Payment System features of BigCommerce and Magento Open Source
Feature	BigCommerce 8.3 406 Ratings	Magento Open Source 6.6 26 Ratings
eCommerce security	8.3406 Ratings	6.626 Ratings

Comparison of eCommerce Marketing features of BigCommerce and Magento Open Source
Feature	BigCommerce 7.9 411 Ratings	Magento Open Source 4.2 28 Ratings
Promotions & discounts	7.8387 Ratings	5.628 Ratings
Personalized recommendations	7.5323 Ratings	2.022 Ratings
SEO	8.5382 Ratings	5.125 Ratings

Comparison of eCommerce Business Management features of BigCommerce and Magento Open Source
Feature	BigCommerce 8.0 416 Ratings	Magento Open Source 9.1 28 Ratings
Multi-site management	8.3191 Ratings	9.525 Ratings
Order processing	7.9395 Ratings	9.527 Ratings
Inventory management	7.9351 Ratings	9.525 Ratings
Shipping	7.8356 Ratings	8.524 Ratings
Custom functionality	7.9351 Ratings	8.526 Ratings

User Ratings
	BigCommerce	Magento Open Source
Likelihood to Recommend	8.3 (443 ratings)	8.5 (29 ratings)
Likelihood to Renew	9.1 (53 ratings)	10.0 (1 ratings)
Usability	9.1 (26 ratings)	- (0 ratings)
Availability	9.1 (5 ratings)	- (0 ratings)
Performance	9.1 (5 ratings)	- (0 ratings)
Support Rating	9.1 (25 ratings)	- (0 ratings)
Online Training	9.1 (2 ratings)	- (0 ratings)
Implementation Rating	9.1 (13 ratings)	- (0 ratings)
Configurability	9.1 (3 ratings)	- (0 ratings)
Ease of integration	9.1 (3 ratings)	- (0 ratings)
Product Scalability	8.7 (349 ratings)	- (0 ratings)
Vendor post-sale	9.1 (2 ratings)	- (0 ratings)
Vendor pre-sale	9.1 (2 ratings)	- (0 ratings)