BIME Analytics (discontinued) vs. BrightGauge
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
BIME Analytics (discontinued) | Score7 out of 10 | Mid-Size Companies (51-1,000 employees) | BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued. | $490 Per Month (Billed Annually) |
BrightGauge | Score9.1 out of 10 | N/A | BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Users can also display data with embeddable gauges on public sites. | $325 per month |
| BIME Analytics (discontinued) | BrightGauge | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | $499 one-time fee | ||||||||||||||
| Additional Details | — | Set up fee is waived for Enterprise+ customers. A discount is offered for annual billing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| BIME Analytics (discontinued) | BrightGauge | ||||||||||||||||||||||
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| BI Standard Reporting |
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| Ad-hoc Reporting |
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| Report Output and Scheduling |
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| Data Discovery and Visualization |
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| Access Control and Security |
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| Mobile Capabilities |
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| Application Program Interfaces (APIs) / Embedding |
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| BIME Analytics (discontinued) | BrightGauge | |
|---|---|---|
| Likelihood to Recommend | 7.0 | 9.2 |
| Usability | - | 8.4 |
| Support Rating | - | 10.0 |
| Data Sharing and Collaboration | 9.0 | 9.4 |
| Data Sources | 10.0 | 9.0 |