Acumatica

Score8.6 out of 10

893 Reviews and Ratings

What is Acumatica?

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

Categories & Use Cases

Media

Screenshot of Acumatica Cloud ERP - Field Service Dashboard

Screenshot of Acumatica Cloud ERP - Manufacturing - Production Manager Dashboard

Screenshot of Acumatica Cloud ERP - Distribution - Warehouse Operations Dashboards

Screenshot of Acumatica Cloud ERP - Construction - Job Cost Accounting Dashboard

Screenshot of Acumatica Cloud ERP - Retail Edition Dashboards

Screenshot of Acumatica Cloud ERP - Professional Services - Financial Management Dashboard

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Screenshot of Acumatica Cloud ERP - Field Service Dashboard

Capital Project Management
Track and manage capital asset costs
Category average: 7.6
Customer Contract Compliance
Associate projects or tasks with customer contracts, and lines within contracts, to meet billing terms
Category average: 8.1
Project Costing
Standardize, track, and control costs at all project phases
Category average: 7.8

Project Planning and Scheduling
Interactive Gantt chart for establishing tasks, durations, and delivery schedule
Category average: 6.7
Pay calculation
Pay calculation provides for computation of employee pay with state and federal deductions.
Category average: 7.1
Benefit plan administration
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
Category average: 7.2

Most Frequent Users

Top 3 industries using Acumatica.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Manufacturing

15.6%

616 installations of 3,940

#2 most frequent

Professional, Scientific, and Technical Services

13.9%

548 installations of 3,940

#3 most frequent

Construction

9.5%

373 installations of 3,940

Pros

Comprehensive ERP functionality (finance, accounting, project tracking, billing, ordering)
Efficiency gains, including specific reports of time savings in data management
Cost savings via subscription model and invoice automation

Cons

User interface could be improved
Customization options are perceived as limited
Third-party support needs enhancement

Pahul Singh View profile

IT Manager in Information Technology at Amazon (10,001+ employees)

Use Cases and Deployment Scope

The thing that I love about Acumatica is that it has carved out a reputation as a robust, cloud-based ERP system, which has been tailored for small to midsize businesses (SMBs), though its scalability also appeals to larger organizations. Here’s a breakdown of its strengths and considerations. Strong and secure platform for cloud-based ERP and hybrid and remote systems 2. It has really good and advanced servers, which help. Acumatica’s interface is modern and intuitive, with a clean dashboard that centralizes key metrics. While newcomers might face a learning curve—common with comprehensive ERP systems—the navigation feels logical once users acclimate. Its mobile-friendly design is a plus for teams on the go.

Pros

Advanced Customization.
Integration & Scalability.
Pricing Model.

Cons

Steeper Learning Curve for New Users.
Pricing Complexity.
Mobile App Limitations.

Return on Investment

Helped us drop the time to manage and create data sheets by 50%.
They use a low-code platform, which is a plus and helps decrease manual work.
Subscription-based, based on resources used rather than per user, which is a game-changer and also a massive money saver in our case.

Alternatives Considered

Oracle NoSQL Database and SAP Business One

Other Software Used

DocsApp, SAP for Higher Education and Research, Oracle Access Management

Cristi Womack

Consultant in Information Technology at CS3 Technology (11-50 employees)

Use Cases and Deployment Scope

We use Acumatica to assist with our software implementation using project accounting which helps keeps us on track. We also use it for CRM management and keeping opportunities in the forefront so we know what we are doing and needs to be done. The support module is helpful for when we have similar issues we can search and see what the solution was so we don't have to create the wheel, just modify it.

Pros

Ease of use
Low code/No code
Visual dashboards
Color coded Generic Inquires

Cons

Error message are too vague sometimes

Return on Investment

We are able to see in real time how our company is doing.

Philip Deatherage

Head of Engineering and Tech Ops in Information Technology at Empire Imports LLC (51-200 employees)

Use Cases and Deployment Scope

We implemented Acumatica as our ERP because we needed a solution for inventory management, accounting, and order - a central solution. This allowed us to have a source of truth and to have data and more reporting as well as track orders and inventory.

Pros

Inventory Management
Order Processing

Cons

Outside integration
CRM/CMS

Return on Investment

Improved reliability of data, reducing hours spent managing the data

Alternatives Considered

Microsoft Dynamics 365

Other Software Used

WooCommerce, Sugar Sell (SugarCRM)

Verified User

Employee in Sales (11-50 employees)

Use Cases and Deployment Scope

We currently use Acumatica for finance and accounting purposes, with the goal being to expand its use across the rest of the company over time.

Pros

Report designer is easy to pick up for those with no experience
Everything is where you expect it to be, very navigable
The tool tips at every turn are very helpful and well thought out

Cons

It's difficult to undo things in the system if you make an error

Return on Investment

We have seen negative ROI when it comes to Acumatica, but we now have more confidence in how our data is tracked and stored.

Alternatives Considered

Salesforce Lightning Platform and QuickBooks Online

Other Software Used

Salesforce Lightning Platform, QuickBooks Online, Microsoft 365

Usability

Verified User

Administrator in Finance and Accounting (11-50 employees)

Use Cases and Deployment Scope

We use Acumatica as our ERP system including accounting. We are still facing challenges with inventory and accounting foundation issues. I think that there may have been some areas where our consultant group might have oversold us. I believe they were not fully prepared or understood the scale of what we do.

Pros

Process AP batch payments.
Production work orders.
Shipments

Cons

The connection between screens and modules.
Have all the customer information (ex, sales history, sales orders, historical part numbers) be linked under the customer history, either by report or tab.

Return on Investment

Too early to determine.

Alternatives Considered

NetSuite ERP

Other Software Used

BambooHR

NetSuite ERP

Microsoft Dynamics 365

Sage Intacct

Acumatica

What is Acumatica?

Categories & Use Cases

Media

Acumatica Key Features

Top Performing Features

Capital Project Management

Customer Contract Compliance

Project Costing

Areas for Improvement

Project Planning and Scheduling

Pay calculation

Benefit plan administration

Who Buys & Uses Acumatica

Most Frequent Users

Manufacturing

Professional, Scientific, and Technical Services

Construction

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

Canada

Australia

Most Frequent Users

Finance

Engineering

Sales

Acumatica Reviews

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Use Cases and Deployment Scope

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Acumatica Alternatives