TrustRadius: an HG Insights company

Ceipal ATS

Score9 out of 10

215 Reviews and Ratings

What is Ceipal ATS?

With automation and artificial intelligence, Ceipal’s ATS and CRM solutions help recruiters and staffing professionals to identify, assess, engage, hire, and onboard the best talent.

Media

Executive Dashboard
Job postings
Internal Database
Applicant Reports
Custom Reports
Applicants Module

1 / 6

Top Performing Features

  • Job Requisition Management

    Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily

    Category average: 8.6

  • Job Search Site Posting

    Software provides ability to publish postings to top job search sites

    Category average: 8.2

  • Resume Management

    Software allows resumes to be uploaded in bulk, and for contact information to be parsed

    Category average: 8.1

Areas for Improvement

  • Collaboration

    Collaboration capabilities provide the ability to share notes and evaluations

    Category average: 8.6

  • Publish to Social Media

    Software provides ability to publish postings to social media sites

    Category average: 7.7

  • Duplicate Candidate Prevention

    Duplicate candidate prevention prevents candidates already in the system from being added

    Category average: 7.5

Horrible ATS

Use Cases and Deployment Scope

We switched to Ceipal ATS about 6 months ago from iCIMS. The change in systems was fueled by the low pricing and the capabilities sold to us during the sales pitch and demos provided by the Ceipal ATS team.

Cons

  • System lagging
  • Customization options severely lacking and not what is described on their website
  • Getting Solutions to any issues is incredibly challenging
  • Poor customer service
  • Ceipal ATS text message platform disappears messages after 24 hours
  • Emails sent through the platform do not deliver to candidate inboxes
  • They were unable to migrate any of our recruiting workflow history from our previous ATS. They said they could not transfer the data with the way iCIMS provided it
  • Serious foundational issues. What type of ATS cannot send bulk emails or text messages successfully??

Return on Investment

  • It has had a negative impact on our revenue. We cannot even set up our career pages correctly. It has made our revenue take a DRASTIC hit. Specifically due to the inability to send emails that wont go to a candidates spam folder.

Usability

Alternatives Considered

iCIMS Talent Cloud, Workday Human Capital Management, Greenhouse, BambooHR® and Paylocity

Other Software Used

iCIMS Talent Cloud, 8x8 Work, Workday Human Capital Management

Best ATS in the market

Use Cases and Deployment Scope

We use Ceipal in all our day to day activities in work like our day starts with posting the requirements, sourcing the candidates, parsing, getting documents through Ceipal secured link and making the client submissions. Sometimes people/Consultant were not comfortable in sharing some personal documents where Ceipal plays a major role here, I can easily get the consultant documents using your secured link. Interacting with Ceipal is easier than any other ATS, I can easily move the candidates to the client, scheduling the interview and getting the notifications, marking profiles as pipeline makes it easier.

Pros

  • Parsing the resume
  • Adding the documents
  • Getting the documents through secured link
  • Interview scheduling
  • Placement records

Cons

  • Sometimes getting 404 without intimation
  • Manager needs to have access to delete or change the submissions
  • Sometimes attachment is missing during the submissions so need to improve this

Return on Investment

  • Earlier we use Dice and monster separately which cost more where as after integrating with Ceipal, it easy to identify the duplicate or already open resumes
  • Job posting makes easier and faster, where I can draft and post the job in multiple job boards
  • Allocating number of views which helps wasting the views

Usability

Alternatives Considered

JobDiva

Other Software Used

JobDiva

Ceipal - Recruitment Made Easy

Use Cases and Deployment Scope

Ceipal has worked wonders in our organization. Its candidate management and job creation made most of our work easy and efficient; the AI part is very helpful as well. Initially we worked on Job Diva, it was a complex tool to use and even more complex to teach to a fresher, but Ceipal ATS is very easy to learn, thus we save a lot on training sessions.

Pros

  • Creating new clients and managing vendor lists is made easy with Ceipal
  • Creating a new candidate and managing the data of total candidates is very easy
  • Submitting a candidate to a particular job or multiple is very easy with Ceipal
  • its most amazing feature is highly customizable approach, we can customize according to our needs.

Cons

  • While creating a placement, the order in which country and zip code show makes no sense.
  • If we enter zip code first and then country, then the zip code vanishes, and if we want to fill country first we have to scroll down then scroll up for zip code
  • It automatically logs off a user, and they have to re-login again and again.
  • Often few users id gets deactivated automatically and as a admin I have to reactivate it again and again.

Return on Investment

  • Finding candidates is very easy with Ceipal; thus, recruiters are able to close more job roles, in turn increasing the company's revenue.
  • Sometimes, due to poor customer service, the work of the delivery team gets affected.
  • And its job integration part helps us to decrease the turn around time for serving job roles and saving on the heavy subscription packages.

Usability

Alternatives Considered

JobDiva, CATS Applicant Tracking System and Bullhorn ATS & CRM

Other Software Used

JobDiva, Bullhorn ATS & CRM, CATS Applicant Tracking System

Ceipal - A Game-Changer :: Seamless and Customizable

Use Cases and Deployment Scope

I am the admin of our ATS portal - Ceipal. I mostly use it to review the submissions from recruiters and add client details to our databse. I also, take care of the training, so I explain the usage of Ceipal ATS to other employees as well. Before Ceipal ATS, database handling was very difficult and was not streamlined, the previous software had lagging issue as well. With Ceipal fluency and its high customize option helped us to work more efficiently while keeping our database safe.

Pros

  • The submission process is very easy with Ceipal
  • Tagging and submitting multiple candidates is very quick and easy
  • The database of candidates is well kept and highly accessible
  • Adding new clients, jobs and candidates is very quick and easy

Cons

  • While creating a placement, the country option and zip code option is highly inaligned; it could be worked upon by dev team
  • Sometimes, it automatically logs off the user and asks to relogin. This has been faced by my organisation, Business Integra (People Integra), multiple times
  • Few of the users get automatically deactivated from the ATS; we have to go and reactivate them again and again.

Return on Investment

  • Before Celepal, we used to have JobDiva, but our numbers went down in placements as recruiters complained about the efficiency and ease of use was missing.
  • After Ceipal, even a fresher (new user) can learn how to use it in couple of hours

Usability

Alternatives Considered

JobDiva

Other Software Used

Bullhorn ATS & CRM, JobDiva, CATS Applicant Tracking System

Ceipal ATS: User- Friendly and Reliable

Use Cases and Deployment Scope

It has an extensive database and multiple job boards for candidate searches, making it user-friendly. It identifies candidates who are 90% suitable, helping recruiters save a significant amount of time. Ceipal ATS offers many features, and the location specification filters are particularly useful for specific searches. Only essential details are included in the resume, which is more than enough to initiate contact with the candidate.

Pros

  • Fetching the exact resume
  • Location Specification
  • Years of experience filter

Cons

  • Multiple resume has to avaoid
  • Must have essential information

Return on Investment

  • Time Consumption

Usability