#1 most frequent
United States of America
37.5%535 installations of 1,427
What is Make?
Make (formerly Integromat) automates integration between applications. It features data transformation capabilities within a no-code graphic interface.
The former Integromat was acquired by Celonis in 2020, and the current product Make is a Celonis brand.
Categories & Use Cases
Videos
Top Performing Features
Connector modification
Provision for modification of pre-built connectors to suit specific environments
Category average: 7.5
Support for real-time and batch integration
Software supports both real-time and batch integrations
Category average: 7.6
Pre-built connectors
Pre-built, tested connectors to a wide variety of applications such as ERP, CRM, HCM, Marketing Automation, etc.
Category average: 8.3
Areas for Improvement
Data quality services
Software includes capability to perform data profiling, deduplication, cleansing etc.
Category average: 7.9
Data security features
Data security features include rights management, LDAP integration, password encryption, etc.
Category average: 7.8
Monitoring console
Central console for monitoring resource utilization, system health, ability to start and stop processes, etc.
Category average: 7.5
Who Buys & Uses Make
#2 most frequent
India
10.8%154 installations of 1,427
#3 most frequent
Germany
7.1%102 installations of 1,427
Powerful Integrations at your Fingertips.
Use Cases and Deployment Scope
We use Make to create low-code integrations for established processes and ad hoc scenarios. Our ERP system and e-commerce store are now linked to our task management platform, allowing for seamless integration of order dispatch and receiving. Every Sale and Purchase Order becomes a task on ClickUp, and updates to statuses are fed between systems.
Pros
- Built-in integration options.
- Custom API calls.
- Ease of use.
Cons
- Better documentation.
- Less steep pricing.
Return on Investment
- Reduced manual work for our Dispatch team by 85%.
- Reduced manual work for our Receiving team by 70%.
Usability
Alternatives Considered
Zapier
Other Software Used
ClickUp
Best integrator out now (still)
Use Cases and Deployment Scope
Using Make in an agency capacity to help clients save or gain back time using automations. Make's interface is one of the better ones in the industry and overcomes the limitations of other, more well known SaaS in the industry. This makes it easier for my team to design a workflow out and visualize it. It's numerous integrations with tools that my clients use is a helpful addition.
Pros
- Nice UI for visualizing workflows
- Easy to understand billing (operations/time)
- Thousands of built in integrations to work with
Cons
- Better navigational capabilities from scenarios
- Better use of AI or prompting for complex things like iterators/aggregators
- A "test mode" so that you don't have a ton of runs that are invalid or to be able to populate dummy data without wasting unnecessary operations to create it.
Return on Investment
- Without Make my business wouldn't exist or would take a whole new look
- Make has allowed me to easily grow the business as well since most things are clone-able
- I would like to see HIPAA compliance as a lot of my clients are in the healthcare sector
Usability
Alternatives Considered
Zapier, Activepieces and n8n
Other Software Used
Supabase, Activepieces, FlutterFlow, Firebase
One Tool for All Connectivity
Use Cases and Deployment Scope
Hello.
It is the perfect tool to interlace most of our API connections and different environments to sync them all together.
Make enables us to connect apps that miss native integration, have limited API solutions of its own, or which do not answer our business needs. Whatever we needed, we could create in Make and stay happy about the performance.
It is the perfect tool to interlace most of our API connections and different environments to sync them all together.
Make enables us to connect apps that miss native integration, have limited API solutions of its own, or which do not answer our business needs. Whatever we needed, we could create in Make and stay happy about the performance.
Pros
- UI/UX Simplicity and Features
- Workflows are explained in details and even people without IT background can use the tool.
- Consumption is nicely tracked.
- Myriad of existing templates, solutions, and readymade connectors.
Cons
- Pricing and more plans
- Lack of FAQs and Learning Pages
- Some workflows had to be broken down into multiple
Return on Investment
- We used too many credits multiple times and had to buy them additionally, there are no prevention systems to setup to alert before it happens.
- Some consumption is difficult to understand and requires time and digging.
- It requires heavy internal effort to simplify things in Make in order for it to operate cheaper.
- Initial IT setup is paramount and determines a lot.
Usability
Other Software Used
Microsoft Dynamics 365, Keap, Zoho CRM, Mailtastic, from Cognism
The most advanced tool for tasks automation!
Pros
- The ability to integrate with any API
- The drag and the drop builder makes the process of automating tasks easier
- Rich library of the most used apps
Cons
- Integromat requires a long minimum interval on some apps
Return on Investment
- Integromat allows us to save a lot of time by automating some repetitive tasks
Alternatives Considered
Zapier
Other Software Used
screenflow, Webflow, Shopify Plus
Integrate your problems away with Integromat
Pros
- Integrations to a multitude of platforms that many other tools don't offer
- Reliability of scenarios running as planned without consistent errors or failures
- Scheduling capabilities to prevent exceeding API limits
- Customization opportunities to align fields and data exactly how they're needed for use case
Cons
- There are always new platforms and connections that we'd like to see
- More flexibility in paying for operations (tasks) on a sliding scale, instead of by tier
- More thorough support documentation on connecting various platforms and troubleshooting errors
Return on Investment
- Enabled us to solve use cases for hundreds of clients and hundreds of different platforms
- Provided the customization capabilities to automate accounting/invoicing processes that save dozens of man-hours a month
- Allowed us to build custom churn/retention/engagement scores that have driven a 20% reduction in churn
Alternatives Considered
Zapier and OneSaas
Usability
Other Software Used
Grow.com, Zapier, Northpass, Lead Forensics, Smarp, Sociabble, Hotjar, Google Analytics, Google Tag Manager, MySQL, Awario, WooRank, Wistia, Azure Machine Learning Studio, AWS Managed Services
