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Make

Score8.9 out of 10

42 Reviews and Ratings

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What is Make?

Make (formerly Integromat) automates integration between applications. It features data transformation capabilities within a no-code graphic interface. The former Integromat was acquired by Celonis in 2020, and the current product Make is a Celonis brand.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Make has to offer, as determined by TrustRadius' reviewers.
Based on 42 ratings of Make's features
View all features

Top Performing Features

  • Connector modification

    Provision for modification of pre-built connectors to suit specific environments

    Category average: 7.5

  • Support for real-time and batch integration

    Software supports both real-time and batch integrations

    Category average: 7.6

  • Pre-built connectors

    Pre-built, tested connectors to a wide variety of applications such as ERP, CRM, HCM, Marketing Automation, etc.

    Category average: 8.3

Areas for Improvement

  • Data quality services

    Software includes capability to perform data profiling, deduplication, cleansing etc.

    Category average: 7.9

  • Data security features

    Data security features include rights management, LDAP integration, password encryption, etc.

    Category average: 7.8

  • Monitoring console

    Central console for monitoring resource utilization, system health, ability to start and stop processes, etc.

    Category average: 7.5

Reviews

What users are saying about Make.
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Powerful Integrations at your Fingertips.

Verified User
Manager (11-50 employees employees)

Use Cases and Deployment Scope

We use Make to create low-code integrations for established processes and ad hoc scenarios. Our ERP system and e-commerce store are now linked to our task management platform, allowing for seamless integration of order dispatch and receiving. Every Sale and Purchase Order becomes a task on ClickUp, and updates to statuses are fed between systems.

Pros

  • Built-in integration options.
  • Custom API calls.
  • Ease of use.

Cons

  • Better documentation.
  • Less steep pricing.

Return on Investment

  • Reduced manual work for our Dispatch team by 85%.
  • Reduced manual work for our Receiving team by 70%.

Usability

Alternatives Considered

Zapier

Other Software Used

ClickUp

Best integrator out now (still)

Incentivized
Verified User
Consultant in Corporate (1-10 employees employees)

Use Cases and Deployment Scope

Using Make in an agency capacity to help clients save or gain back time using automations. Make's interface is one of the better ones in the industry and overcomes the limitations of other, more well known SaaS in the industry. This makes it easier for my team to design a workflow out and visualize it. It's numerous integrations with tools that my clients use is a helpful addition.

Pros

  • Nice UI for visualizing workflows
  • Easy to understand billing (operations/time)
  • Thousands of built in integrations to work with

Cons

  • Better navigational capabilities from scenarios
  • Better use of AI or prompting for complex things like iterators/aggregators
  • A "test mode" so that you don't have a ton of runs that are invalid or to be able to populate dummy data without wasting unnecessary operations to create it.

Return on Investment

  • Without Make my business wouldn't exist or would take a whole new look
  • Make has allowed me to easily grow the business as well since most things are clone-able
  • I would like to see HIPAA compliance as a lot of my clients are in the healthcare sector

Usability

Alternatives Considered

Zapier, Activepieces and n8n

Other Software Used

Supabase, Activepieces, FlutterFlow, Firebase

One Tool for All Connectivity

Nikita VinichenkoView profile
Marketing Manager CRM in Marketing at E-FARM GmbH (51-200 employees employees)

Use Cases and Deployment Scope

Hello.
It is the perfect tool to interlace most of our API connections and different environments to sync them all together.
Make enables us to connect apps that miss native integration, have limited API solutions of its own, or which do not answer our business needs. Whatever we needed, we could create in Make and stay happy about the performance.

Pros

  • UI/UX Simplicity and Features
  • Workflows are explained in details and even people without IT background can use the tool.
  • Consumption is nicely tracked.
  • Myriad of existing templates, solutions, and readymade connectors.

Cons

  • Pricing and more plans
  • Lack of FAQs and Learning Pages
  • Some workflows had to be broken down into multiple

Return on Investment

  • We used too many credits multiple times and had to buy them additionally, there are no prevention systems to setup to alert before it happens.
  • Some consumption is difficult to understand and requires time and digging.
  • It requires heavy internal effort to simplify things in Make in order for it to operate cheaper.
  • Initial IT setup is paramount and determines a lot.

Usability

Other Software Used

Microsoft Dynamics 365, Keap, Zoho CRM, Mailtastic, from Cognism

The most advanced tool for tasks automation!

Incentivized
Laila Abouizza
Backend Developer in Information Technology at FastEcomAds (11-50 employees employees)

Pros

  • The ability to integrate with any API
  • The drag and the drop builder makes the process of automating tasks easier
  • Rich library of the most used apps

Cons

  • Integromat requires a long minimum interval on some apps

Return on Investment

  • Integromat allows us to save a lot of time by automating some repetitive tasks

Alternatives Considered

Zapier

Other Software Used

screenflow, Webflow, Shopify Plus

Integrate your problems away with Integromat

Incentivized
Thomas (TC) RileyView profile
Senior Director, Data & Analytics at MarketScale (51-200 employees employees)

Pros

  • Integrations to a multitude of platforms that many other tools don't offer
  • Reliability of scenarios running as planned without consistent errors or failures
  • Scheduling capabilities to prevent exceeding API limits
  • Customization opportunities to align fields and data exactly how they're needed for use case

Cons

  • There are always new platforms and connections that we'd like to see
  • More flexibility in paying for operations (tasks) on a sliding scale, instead of by tier
  • More thorough support documentation on connecting various platforms and troubleshooting errors

Return on Investment

  • Enabled us to solve use cases for hundreds of clients and hundreds of different platforms
  • Provided the customization capabilities to automate accounting/invoicing processes that save dozens of man-hours a month
  • Allowed us to build custom churn/retention/engagement scores that have driven a 20% reduction in churn

Alternatives Considered

Zapier and OneSaas

Usability

Other Software Used

Grow.com, Zapier, Northpass, Lead Forensics, Smarp, Sociabble, Hotjar, Google Analytics, Google Tag Manager, MySQL, Awario, WooRank, Wistia, Azure Machine Learning Studio, AWS Managed Services

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