TrustRadius: an HG Insights company

What is CRM.COM?

CRM.COM is an enterprise level Subscription Billing and eWallet-based Rewards SaaS platform that powers the membership economy and allows the brand to shift the customer relationship from transactional to membership.

CRM.COM powers the technology and business model required to run the membership model, providing 4 products that can be set up as a stepped journey:
  1. Identity Management: Onboarding and customer management with omni channel self service access, purchase capturing with a versatile wallet spend model and segmentation into multiple micro-personas

  2. eWallets and Promotions: Promotion and reward offers targeting customer segments and a commerce wallet keeping commerce and open balance and all customer payment methods

  3. Subscriptions and Commerce: Advanced product catalogue and versatile ordering and a powerful subscription platform supporting from the simple termed service to XaaS, to advanced usage based for IoT and triple play

  4. Business Communities: Business network setup enriching the offerings with B2B community services and products. Joined promotions with partners and aggregate services and products.

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Screenshots

CRM.COM Subscriptions Overview

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesWorldwide
Supported LanguagesEnglish is the default language but it can be translated to any language

FAQs

How much does CRM.COM cost?
CRM.COM starts at $0.03.
What are CRM.COM's top competitors?
Recurly, Chargebee, and Comarch Loyalty Management are common alternatives for CRM.COM.
Who uses CRM.COM?
The most common users of CRM.COM are from B2B.