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Expensify

Score7.6 out of 10

406 Reviews and Ratings

What is Expensify?

Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

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Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.
Screenshot of corporate cards. The Expensify Card offers cash back on every US purchase.

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Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.

Top Performing Features

  • Employee Expense Reporting

    Allows companies to track employee expenses to make cost-effective decisions.

    Category average: 8.4

  • Payment Audit Trail

    Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.

    Category average: 8.4

  • Payment Status Tracking

    Tracks what stage payments are at in the process, from approval to receipt.

    Category average: 8.3

Areas for Improvement

  • Duplicate Bill Detection

    Detects duplicate invoices or expense reports to prevent double payments.

    Category average: 7.8

  • Customizable Approval Policies

    Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.

    Category average: 8

  • Advanced OCR

    Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.

    Category average: 7.8

Who Buys & Uses Expensify

Pros

  • Ease of use with an intuitive interface (32%)
  • Efficient receipt management through scanning and uploading (25% and 24% respectively)
  • Streamlined expense report creation and submission (20% and 24% respectively)

Cons

  • Mobile app performance and speed issues (12%)
  • Mobile app user interface issues (11%)
  • Receipt scanning problems (9%)

Great for small business

Use Cases and Deployment Scope

Our company uses Expensify for our Petty Cash spending. Multiple employees have cards, all drawing from the same bank account. It's handy to have a bigger spending limit per card, as well as the automatic receipt generation for several types of purchases. Also, the repeated reminders to upload the receipt for larger purchases are a lifesaver. We have several employees who have historically thought of receipts as unnecessary paperwork, leading to accounting hounding the employees for receipts or spending time asking vendors to email missing receipts. This has led to discontent between departments. Initially, adding the new system created an organic change in procedure requirements that employees could understand but not take personally. Now, Expensify automatically does the "hounding," so forgetful employees no longer have a person to be mad at. When a card is lost or compromised, the ability to turn off a card and order a new one is very smooth. While waiting for the physical card to arrive, it is nice to still be able to use the virtual card. Altogether, I would recommend Expensify, especially for smaller businesses where all the employees know each other.

Pros

  • Spending tracking
  • Reminders for receipts
  • Detailed spending reports
  • Smooth turn around for replacing lost cards

Cons

  • Once a batch is closed I cannot edit any information, or add a receipt
  • Once a card is locked, I cannot order a new card. Your AI chat suggests to lock a card first, then order a new one, which then requires unlocking the card. The order of opperations needs to be switched or allow for ordering a new card once an old card is locked (which also makes sense).
  • Adding an option to talk to a person when openining Concierge. The AI is really good, but is still limited.

Return on Investment

  • Employees know we are able to see their spending in nearly real time - reducing questionable/vague purchases.
  • Accounting labor has gone way down, in reconciliation, fixing coding errors and in hunting down receipts.
  • General employee labor has gone down as cards are no longer being rejected at the register, and spending limits are higher.

Usability

Expensify Efficiency

Use Cases and Deployment Scope

We use Expensify to easily submit our monthly expense reports to upper management for approval. Expensify solves the burdensome problem of remembering expenses, compiling receipts, and generating a manual report using an Excel spreadsheet. Many employees (including myself) were submitting late expense reports and our management is using Expensify to make the process much easier.

Pros

  • Easy to access online portal whether using a mobile device or desktop app
  • Receipts can be uploaded in a breeze and automatically categorized
  • Expense Reports are submitted monthly on autopilot
  • Expenses for gas is calculated on the app by entering the starting/ending destinations.

Cons

  • It would be helpful if the reports section could provide a summary of the monthly totals (I only saw I was able to generate reports with each individual transaction listed)
  • I understand a monthly subscription charge is paid at the beginning of the month. It would be helpful to not charge a monthly fee if an employee did not have any expenses that month to submit.

Return on Investment

  • Positives include - timely expense reports to reconcile our fiscal year financials
  • Negatives include - the monthly service fee per employee (even if no expenses were generated that month) - it is not cost effective for ALL of our employees to utilize the application.

Usability

Alternatives Considered

SAP Concur

Other Software Used

Microsoft 365

Easy to use efficient and high value for the cost

Use Cases and Deployment Scope

I use the Co-Pilot function as an accountant and tax preparer. My clients use Expensify to create reports for reimbursements, quarterly expenses, and to store receipts digitally. This lets them save on storage and paper by prioritizing digital receipts. The ease of use, especially for the mobile apps, allows users to submit receipts in real time. None of my usage has used the expense claim tool, but I see that as a tool with high value.

Pros

  • Receipt Capture
  • Reporting
  • Accesibility

Cons

  • Integrations
  • I have little bad to say from my usage of Expensify

Return on Investment

  • Positive impact is the time saving and efficiency of this tool. One of my clients has saved hours each month and is better able to focus on his business instead.

Usability

Alternatives Considered

Dext and Ramp

Other Software Used

QuickBooks Online, Drake Tax

Expensify - a great tool to save me time

Use Cases and Deployment Scope

As a traveling business professional, the simplicity and ease of use in submitting expenses can save me valuable time. With Expensify, l love that i can quickly log on, enter an expense, reciept and description very quickly, and even if i dont complete it, the system saves my info so i can continue if i get pulled away from the initial task. Many entry processes which typically were very time consuming in other systems, are now able to be done without the hassles of delays, errors etc. Previously i would wait to enter reports because i knew it would be time consuming, which resulted in missed expenses, costing me $$$. I am able to enter expenses quickly instead of sorting through many receipts at the end of each week or month.

Pros

  • Travel mileage and maps - Very easy and accurate
  • Submission of receipts and tracking of expenses
  • Simplified Entry of expenses and associated data
  • Reminders - quick and timely, and adherance to company policies is informative and accurate

Cons

  • Ability to add multiple receipts for expense
  • Additional comments field on Expense Summary

Return on Investment

  • Frees up my time to sell and conduct business instead of procedural tasks

Usability

Alternatives Considered

SAP Concur

Organized expenses made easy

Use Cases and Deployment Scope

We use Expensify for work travel, specially with the sales and implementation team when we travel onsite to customers. I enjoy using it because it’s so simple to forward your emailed receipts straight to your account and take pictures of receipts while on the road and it keeps them organized. Then at the end of of a trip I can dump them all in a report and send it off with ease to the accounting team.

Pros

  • Organized receipts by reports
  • Uploading receipts with central email address
  • Scans receipts for information

Cons

  • Custom expense report names
  • Recognize duplicate receipts

Return on Investment

  • Organized expenses
  • Ease of expense reports

Usability

Alternatives Considered

BILL

Other Software Used

BILL