What is HaloITSM?
HaloITSM provides ITIL aligned help desk software that can be installed on premise or in the cloud. Boasting over 25 years of experience, HaloITSM has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: Incident Management, Problem Management, Change Management, Asset Management, Service Catalogue, Telephony Integration, as well as the best of breed mobile apps.
The vendor describes the following five differentiators:
1. Software tailored to the user's business (Customizable)
2. Value (All-Inclusive Service Desk Solution)
3. Suitable for organisations of all sizes and from any industry
4. Customer centric
5. Seamless migration process
The vendor describes the following five differentiators:
1. Software tailored to the user's business (Customizable)
2. Value (All-Inclusive Service Desk Solution)
3. Suitable for organisations of all sizes and from any industry
4. Customer centric
5. Seamless migration process
Categories & Use Cases
Videos
Screenshots
1 / 5
Screenshot of Halo ITSM
Product Demos
Technical Details
| Deployment Types | On-Premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | Global |
| Supported Languages | English, French, German, Spanish, Italian, Dutch, Mandarin and more. |
FAQs
How much does HaloITSM cost?
HaloITSM starts at $49.
What are HaloITSM's top competitors?
Cherwell Service Management (discontinued), Hornbill Supportworks ITSM, and Freshservice are common alternatives for HaloITSM.
What is HaloITSM's best feature?
Reviewers rate Service-level management highest, with a score of 9.
Who uses HaloITSM?
The most common users of HaloITSM are from Enterprise.