Hexnode UEM

Score8.4 out of 10

22 Reviews and Ratings

What is Hexnode UEM?

Hexnode is a Unified Endpoint Management solution from Mitsogo Inc. that aims to simplify the way people work with the help of intelligent tools. The management platform streamlines the device lifecycle model to offer its support at every stage, from device onboarding to the end of its life. It also gives a hands-free experience with automatic enrollment using Zero-touch enrollment, Knox Mobile Enrollment, and ABM and endpoint management with the help of dynamic group allocation in the case of policies. Furthermore, Hexnode supports all major device platforms and helps secure, monitor, and manage both BYOD and corporate-owned devices alike. Hexnode boasts users among SMBs and companies across the globe, and is offering its services to several industries, including education, healthcare, airlines, banking, retail, government, and logistics.

Supported Operating Systems:

Amazon fireOS Management
Android Management
iOS Management
macOS Management
tvOS Management
Windows Management
Linux Management
ChromeOS Management
visionOS Management

Hexnode Offerings:

Bring Your Own Device
Identity Access Management
Mobile Device Management
Mobile Application Management
Mobile Security Management
Mobile Email Management
Mobile Kiosk/Lockdown Management
Mobile Expense Management
Mobile Content Management
Patch Management (Windows and Mac)
Remote work functionality
Remote Monitoring and Management
Rugged device Management
Unified Endpoint Management

Categories & Use Cases

Media

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Screenshot of Hexnode UEM

Kyle Davidson

IT Infrastructure Support in Information Technology at Mid Continent Steel & Wire (201-500 employees employees)

Use Cases and Deployment Scope

We are utilizing Hexnode UEM to monitor our fleet of Samsung tablets throughout the company. We use Hexnode UEM to remotely monitor the tablets and install the various applications that the users will be needing. We are able to monitor the tablet usage and ensure it is functioning properly along with providing remote support for our users as needed.

Pros

Device Management
Application Installation
Patch Management
Remote Support

Cons

Simplify the initial experience with Hexnode
Very minor issues/glitches may arise with the setup of devices in Hexnode UEM
Notifications about tablets being offline

Return on Investment

We are saving money after switching from our last provider
Remote monitoring of our users and their tablets

Usability

Alternatives Considered

Miradore Management Suite

Other Software Used

NinjaOne

Vibhor Joshi

Client Services in Customer Service at Zephyrx (51-200 employees employees)

Use Cases and Deployment Scope

We use Hexnode UEM for MDM (Mobile Device Mangement). We mostly manage Microsoft tablets remotely. The UI is good, but it could be smoother. Whenever our client faces any issues with the tablet, we reach out to them and ensure that their tablet is online so we can take remote of it. Once the remote session initiates, we are able to work on the device without any lag.

Pros

Remote Device Management
Ease of Use
User Experience

Cons

The command pushed under Action History takes time (longer than usual) to deploy despite the internet is good.
We can't switch to any other tab while taking the device on remote.
Sometimes, the enrollment process is bit clumsy.

Return on Investment

Overall, the app is working fine so there is no such negative impact.
The delay in getting the commands executed is annoying sometimes.
There is no latency during remote session which helps us in troubleshooting real time.

Usability

Alternatives Considered

Esper

Other Software Used

Esper, HubSpot CRM, Slack, Microsoft Teams, Calendly, Atlassian Jira

Verified User

Team Lead in Engineering (51-200 employees employees)

Use Cases and Deployment Scope

Useful for monitoring a fleet of OSX or Win machines, ensuring security applications are installed, and that device configurations are compliant. Automatic reporting is useful to get compliance reports, as well as instant reporting when a device moves out of compliance. Onboarding and offboarding operations automation is handy, with the ability to preprovision standard applications and configurations on new machines, as well as to remote wipe during device offboarding.

Pros

Fleet compliance monitoring
Remote onboarding
Remote offboarding
Automatic fleet configuration

Cons

No Linux Support
Remote operations may need to be applied multiple times to work
Inaccurate system statistics

Return on Investment

Less Carbon Based Automation
Easier audit reporting
Easier device on/off boarding

Usability

Alternatives Considered

Drata

Verified User

Project Manager in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Hexnode to manage our 660 tablets deployed at our locations across the US. We love how we can group tablets by location using Hexnode, allowing us to assign a tablet to a location and Hexnode automatically downloads the appropriate applications to each device. Hexnode also allows easy updating of apps making support a breeze.
The ease of getting in and out of kiosk mode allows us to service the devices with an on-site team member, saving us from sending a truck-roll to the location.

Pros

Kiosk mode
Remote management of software
Remote management of updates

Cons

Remote view is a bit laggy
Apple Device support, but may be more on Apple's side
Better notifications when a tablet is offline/under-charged

Return on Investment

Limits the need for truck-rolls
Able to support tablets immediately with limited or no downtime
Ease of access across multiple platforms

Usability

Verified User

C-Level Executive in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

We are utilizing Hexnode UEM to manage a fleet of Android tablets distributed across the country and in locations mostly without any onsite IT support. Hexnode UEM allows our central IT team to remotely manage these tablets, support, upgrade and ensure they are working optimally without the need to travel to all of the remote locations.

Pros

Remote access and management of Android devices
Kiosk mode lockdowns
Remote distribution of apps and settings.

Cons

Remote screen sharing on Android 15 limited by Android security settings requiring user interaction.
Can be confusing at times with so many settings and options

Return on Investment

It allows us to remotely manage a fleet of around 30 devices distributed across the country without having any remotely located support people.

Usability

Other Software Used

Microsoft Intune

Hexnode UEM

What is Hexnode UEM?

Categories & Use Cases

Media

Reviews

Use Cases and Deployment Scope

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Other Software Used

Use Cases and Deployment Scope

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Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Alternatives Considered

Use Cases and Deployment Scope

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Use Cases and Deployment Scope

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Usability

Other Software Used

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