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What is Ideagen Procedure Management?

Op Central is an operations, training & compliance management software platform for franchises and multi-site organisations, from the company of the same name in South Yarra, Victoria.

Ideagen Op Central - YES

Use Cases and Deployment Scope

We use the platform as a centralised way for our brands to all connect.
It allows for easy access to policies, protocols, e-learning content, audits and reportinga cross all of our brands. Having everything in one place allows our departments to make changes to internal policies/protocols however small or big that will then be automatically oushed out to those who require to reread the chnage and automatically version controls the document. The platform has the ability to also flag upcoming expiry dates for licences/certifiactes that are team members are required to keep upto date to ensure compliance is meet - this adds another level of security as they are less likley to forgot aboout renewing/uploading.

Pros

  • Policy control
  • Centralised learning
  • Easy to navigate modules
  • Provides AI function to create questionaire based on policy/protocol uploaded to ensure competency

Cons

  • Easy formatting - allowing the screen to expand when creating a document
  • Provide hardcopies of updfating documents that are not watermarked to be used if there were ever an issue with accessing the platform.

Return on Investment

  • Allows all brands to be housed on one platform rather than across 3
  • Mitigates the manual labour in preparing policies, converting to PDF, loading and then notifying teams of changes

Usability

Other Software Used

Zenoti, Dayforce

Ideagen Op Central – Changing The Game!

Use Cases and Deployment Scope

My business utilises Ideagen Op Central across multiple brands for a large number of employees. We were seeking a platform to have everything in the one place instead of multiple platforms like we were doing in the past. This has made the experience so much more seamless and intuitive for our business.

Pros

  • Functionality
  • Educational content
  • Integration
  • Auditing
  • Reporting
  • Graphic Design

Usability