OnePage CRM works well for our needs!
Pros
- It uses a split screen: one half is your action stream, the other is for a selected contact. This is really helpful.
- You can do mass actions-- like rescheduling a group of actions for another day.
- "Tags" are a handy feature... it's sophisticated enough to trigger automated follow-ups in our mail service, Klaviyo
Cons
- Multiple contacts should automatically merge. Without this, there is a risk of a prospect receiving too many emails from us.
- They do regular updates -- seems like almost daily. This requires a refresh, and it just seems too often.
- The checkbox system is odd: On the left have of the screen, it functions as a "select" button....but on the right half of the screen, it functions as a "task complete" option. I would move to have two distinct looking items.
Return on Investment
- We are able to follow up with our sales leads in a way that works very well for our product line. Losing a lead because they "slipped through the cracks" really doesn't happen!
- OnePage is quite affordable. It has unquestionable value to us.
- Training our team to use this tool takes minimal time (at least for the way we use it).
Other Software Used
Freshdesk, Shopify, Harvest







