TrustRadius: an HG Insights company

RemoteCall PC/Mobile/Visual

Score9.7 out of 10

2 Reviews and Ratings

What is RemoteCall PC/Mobile/Visual?

RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as from organizations in finance and education, and touts speed, reliability, and security.

PC Support
- A solution to remotely support PC by sharing the customer’s screen with the support agent.
- Connect from PC to PC.

Mobile support
- Troubleshoot in real-time with remote screen sharing and control of smartphone / tablet.
- Connect from PC to mobile.

Visual support
- Troubleshoot in real-time by watching live camera feed from customer's smartphone / tablet.
- Connect from PC to mobile device's camera.

RemoteCall WebViewer
Now available on browser from PC and mobile.

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Screenshots

PC support

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAll countries
Supported LanguagesEnglish, Korean, Japanese, Chinese, Spanish, French

FAQs

What are RemoteCall PC/Mobile/Visual's top competitors?
LogMeIn Rescue and TeamViewer are common alternatives for RemoteCall PC/Mobile/Visual.
Who uses RemoteCall PC/Mobile/Visual?
The most common users of RemoteCall PC/Mobile/Visual are from B2C.