Sequoia One has a Great Service; Time for the Sequoia One app to Catch up
Use Cases and Deployment Scope
We use Sequoia One as our PEO for US-based employees. Sequoia One is their app that you use to interact with the PEO for payroll, benefits, policies, etc. When we were selecting a PEO we also looked at the web-based and mobile applications from both a user and administrator perspective. While we liked Sequoia One app less than that of its competitor, we selected Sequoia One as our PEO for other reasons
Pros
- Information is centrally located, albeit very hard to find at times
- Better from a user perspective than administrator
Cons
- Integration of Prism is going way too slowly.
- Information is often too hard to find as an administrator. That shouldn't be
Return on Investment
- It has made employment of US-based employees very easy
- Great customer service that reduces the number if cycles to handle basic tasks
- The app is improving steadily. Just not fast enough.
Usability
Alternatives Considered
TriNet
