TrustRadius: an HG Insights company

TeamWave

Score6 out of 10

3 Reviews and Ratings

What is TeamWave?

TeamWave offers a way to manage sales, projects, team, clients and marketing on a single platform. It is a work management software for small businesses, with features encompassing project management and CRM capabilities.

Media

the TeamWave sales pipeline.
deals, presented in TeamWave.
TeamWave in time tracking.
TeamWave on mobile.

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Top Performing Features

  • Customer data management / contact management

    The software acts as a single source for all customer data and enables users to access that data efficiently.

    Category average: 8.5

  • Opportunity management

    Users can track deals and create quotes.

    Category average: 8.1

  • Task management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 8.3

Areas for Improvement

  • API for custom integration

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 7.6

  • Customizable reports

    Users can create reports and dashboards unique to their needs.

    Category average: 7.7

  • Mobile access

    Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

    Category average: 7.7

Perfect CRM if you are researching cost effective tools

Pros

  • Unlimited users
  • CRM & Project management in one tool
  • Visual Cards

Cons

  • [I feel] Product management is tedious
  • Flexibility of Integration with TPA
  • Mobile App is not robust.

Return on Investment

  • Easy to scale of operations, since unlimited users are allowed.
  • Database cost is not recurring

Alternatives Considered

LeadSquared and HubSpot CRM

Other Software Used

LeadSquared, HubSpot CRM

Usability