TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.2 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Slack

    Score9.1 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Pricing
    BasecampSlack
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    BasecampSlack
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
    More Pricing Information
    Community Pulse
    BasecampSlack
    Considered Both Products
    37 Signals
    Chose Basecamp
    We moved from Basecamp to monday.com. Monday is much better suited to an environment where most projects are similar to other projects you are currently working on or have already completed. Monday isn't as "social" or as "community building" as Basecamp, but we've always used S…
    Incentivized
    Chose Basecamp
    Basecamp is simple to understand, easy to use, and does not come with the bloat and complications of a solution like Teams. It is certainly more organized and easy to follow than simply having a group chat on Slack and Viber. If you need to easily find information, it can be …
    Incentivized
    Chose Basecamp
    We found Basecamp's features to be more better than Slack, especially for a bigger group of people.
    Incentivized
    Chose Basecamp
    Each platform has pros and cons. We ultimately switched away from Kantata (formerly Mavenlink) because our clients were more familiar with Basecamp.
    Incentivized
    Chose Basecamp
    I like Trello too, but our organization prefers Basecamp so that's what I stick to
    Incentivized
    Chose Basecamp
    Basecamp is a feature-rich and user-friendly platform that outpaces other solutions we've explored. The vast number of integrations available, as well as the years of dedicated developers as well as the natively available mobile apps, really make Basecamp a leader in this …
    Incentivized
    Chose Basecamp
    Basecamp if far simpler than ClickUp. We use ClickUp to manage our internal task management, as it provides more customization, additional views and more room for extreme detail in tasks. We used Basecamp for clients because of its simplicity and ease-of-use. Basecamp requires …
    Incentivized
    Chose Basecamp
    We liked Basecamp as it was initially free to use for 30 days. Further, there were some interns in our project who used the product at their university.There were videos available on how to set up and use the product. For us, it was the convenience of setting it up and hit the …
    Incentivized
    Chose Basecamp
    I prefer Basecamp over Trello as it is more complete and easier to use.
    Incentivized
    Chose Basecamp
    Basecamp is a similar type of software but is on a totally different playing field than Monday. Basecamp is definitely a lot more bare bones, it is a task tracking software and that is all. Basecamp is more of a "To Do" list where as Monday is a full-on task scheduling, time …
    Incentivized
    Chose Basecamp
    JIRA was the best software for our development team which i was in charge of. Its definitely more aligned to software development and offered us a good platform to handle dependencies and software releases (versioning). This is something that Basecamp was lacking. Asana stacks …
    Incentivized
    Chose Basecamp
    We stopped using Basecamp and started using Trello instead. Trello works better for us and our agile methodology
    Incentivized
    Chose Basecamp
    All of them can be used regularly and we used them before. But we chose Basecamp because it's simple to use and setup. And our company is small sized organization and we don't have to use big software to track and manage our projects. I recommend Basecamp for an individual user …
    Incentivized
    Chose Basecamp
    Basecamp is a very basic tool. There are pros and cons to this. I think other tools like Trello have much more to offer, and many more features. But this could be an issue for organizations looking for an easy-to-use tool. It really depends on the need of the company and the …
    Incentivized
    Chose Basecamp
    Samepage and Slack are just a few steps ahead with its messenger and communication platforms and is leagues behind when it comes to integration with other systems. However, most systems can be redundant when attempting to accomplish something that caters to a non-technical …
    Incentivized
    Chose Basecamp
    Slack has recently become our go-to task management and collaboration. Slack is gaining ground in this arena due to its more forward-thinking conversation structure. Basecamp is beginning to feel more like a forum while Slack feels agile and easy to move from conversations at a …
    Salesforce
    Chose Slack
    For overall internal team collaboration, Slack can’t compete with Microsoft Teams and its integrations. But when it comes to easily collaborate with colleagues outside of your organization, Slack’s ease of use, organizational features and ability to let you connect to multiple …
    Incentivized
    Chose Slack
    Slack combines all features of Basecamp and Asana but also offers private messages and integration with other platforms. However, Basecamp has the most simple interface out of the three, while Slack is very complex. For simple task management, Basecamp would be enough as a tool.
    Incentivized
    Chose Slack
    I have used Basecamp in the past, but have not evaluated in the last 3 years. At the time I began using slack, Basecamp was overkill for my needs, and didn't provide as strong of a mobile experience.
    Incentivized
    Chose Slack
    This is the perfect middle ground - more organization and structure than Google Hangouts, but not so rigid as email. Definitely not as hard to navigate and slow to use as Basecamp. Love that it doesn't rely on email to notify users. Instead, it become the main communication app …
    Incentivized
    Chose Slack
    It was too email centric - you get too many emails telling you to go there, so it seemed inefficient.

    There wasn't enough non-project functionality so it was never really "always open" for people the way Slack is, it just felt like an extra thing to do, rather than a tool that …
    Incentivized
    Chose Slack
    • Easy UI
    • Easy file sharing
    • Option of one to one chat
    Incentivized
    Chose Slack
    Slack was so simple to start using--super easy integrations with Jira, Sharepoint/OneDrive, and our PM tools--that it was a no-brainer. The video was glitchy, especially for any users who had iffy upload speeds (which isn't Slack's fault entirely, but they did not have as many …
    Incentivized
    Chose Slack
    In Slack, you can easily collab with your channels. You can upload videos and large files easily.
    Incentivized
    Chose Slack
    Slack is a far superior product. Skype did not have enough features and the mobile app was garbage comparatively. Sametime was one of the worst messaging services I have used. Notifications were incredibly inconsistent.
    Incentivized
    Chose Slack
    Much more customization and ability to organize by topic rather than just by project.
    Incentivized
    Chose Slack
    Slack is an easy team messaging app that's fun to use, with features like the random gif generator. It's an easy way to consolidate multiple team message boards and contact individuals in the company. Although it's not exactly a work flow type app it is suppose to easily …
    Incentivized
    Chose Slack
    Slack is a bit more simplistic than the other pieces of software, but creates more meaningful conversations. The other programs create more of a forum based platform, than a social network like Slack. Slack encourages everyone to get involved with the conversation as opposed to …
    Incentivized
    Chose Slack
    for a team it just works better and no need to have 5 servers to run enterprise version of Skype for Business.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BasecampSlack
    Project Management
    Comparison of Project Management features of Basecamp and Slack
    Feature
    Basecamp
    7.9
    121 Ratings
    Slack
    8.2
    479 Ratings
    Task Management9.4120 Ratings8.2310 Ratings
    Resource Management8.4101 Ratings00 Ratings
    Gantt Charts2.041 Ratings6.961 Ratings
    Scheduling6.996 Ratings7.9259 Ratings
    Workflow Automation7.071 Ratings8.4284 Ratings
    Team Collaboration10.0120 Ratings00 Ratings
    Support for Agile Methodology6.950 Ratings00 Ratings
    Support for Waterfall Methodology6.946 Ratings00 Ratings
    Document Management9.7112 Ratings00 Ratings
    Email integration7.798 Ratings00 Ratings
    Mobile Access9.698 Ratings9.5460 Ratings
    Timesheet Tracking10.046 Ratings00 Ratings
    Change request and Case Management8.956 Ratings00 Ratings
    Budget and Expense Management7.040 Ratings00 Ratings
    Search00 Ratings8.7463 Ratings
    Visual planning tools00 Ratings8.0187 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and Slack
    Feature
    Basecamp
    6.8
    41 Ratings
    Slack
    -
    Ratings
    Quotes/estimates8.329 Ratings00 Ratings
    Invoicing6.925 Ratings00 Ratings
    Project & financial reporting8.034 Ratings00 Ratings
    Integration with accounting software4.028 Ratings00 Ratings
    Communication
    Comparison of Communication features of Basecamp and Slack
    Feature
    Basecamp
    -
    Ratings
    Slack
    8.9
    488 Ratings
    Chat00 Ratings9.8488 Ratings
    Notifications00 Ratings9.1484 Ratings
    Discussions00 Ratings9.6473 Ratings
    Surveys00 Ratings8.1302 Ratings
    Internal knowledgebase00 Ratings7.8300 Ratings
    Integrates with GoToMeeting00 Ratings8.9110 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
    Integrates with Outlook00 Ratings8.9120 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Basecamp and Slack
    Feature
    Basecamp
    -
    Ratings
    Slack
    8.7
    461 Ratings
    Versioning00 Ratings8.4229 Ratings
    Video files00 Ratings8.8412 Ratings
    Audio files00 Ratings9.1403 Ratings
    Document collaboration00 Ratings8.5318 Ratings
    Access control00 Ratings8.4305 Ratings
    Advanced security features00 Ratings8.4264 Ratings
    Integrates with Google Drive00 Ratings9.0211 Ratings
    Device sync00 Ratings9.1339 Ratings
    User Ratings
    BasecampSlack
    Likelihood to Recommend
    9.3
    (147 ratings)
    9.4
    (489 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    10.0
    (23 ratings)
    Usability
    9.0
    (17 ratings)
    9.2
    (103 ratings)
    Availability
    10.0
    (5 ratings)
    10.0
    (1 ratings)
    Performance
    7.3
    (4 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.8
    (28 ratings)
    10.0
    (66 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    10.0
    (3 ratings)
    Configurability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)