TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.2 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Trello

    Score8.4 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    BasecampTrello
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    BasecampTrello
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    BasecampTrello
    Considered Both Products
    37 Signals
    Chose Basecamp
    I like Trello too, but our organization prefers Basecamp so that's what I stick to
    Incentivized
    Chose Basecamp
    Trello is less expensive and the free version works pretty well. For the paid version, Trello is also a really great tool. Overall, I do like Basecamp better. It's a more simple layout and structure to the software. I like the communication threads better on Basecamp. Trello …
    Incentivized
    Chose Basecamp
    Asana has lots of features but no Gantt charts which is kind of the basis for a lot of work that we do. On the other hand, the campfire discussion here is an absolute innovation.

    Trello is heavy on features but locks us to a certain view which may not be suitable for all the …
    Incentivized
    Chose Basecamp
    Basecamp works better than Trello because it keeps more efficient and powerful features and functions. It is completely organized product and also gives us easy to use and understand advanced interface.
    Incentivized
    Chose Basecamp
    Basecamp is probably towards the bottom of the totem pole here based on what our needs were. Trello lacks reporting as well, but there's much more customization with Trello. Asana has more reporting and integration capabilities. monday.com is my favorite so far. The amount of …
    Incentivized
    Chose Basecamp
    Workfront was way too robust for our team to manage, while Basecamp is very easy for any user to set up and does not require lengthy training sessions. Communication within Basecamp (at the project or company level) is much easier to facilitate than in Workfront or Trello. …
    Incentivized
    Chose Basecamp
    I have made the switch to Trello - I prefer the templates and community aspect; my organization uses JIRA to manage the tasks and handoffs between the various stages of a client project; we are using BetterWorks to manage overall business goals and quarterly objectives.
    Incentivized
    Chose Basecamp
    I love both of these other products and would use them specifically for my own personal use or in other situations but hands down, I believe that Basecamp offers better flexibility and ease of use for an organization that has never used a project management tool before. …
    Incentivized
    Chose Basecamp
    Basecamp is more entry level and has a much easier set up than most of the competitors. I greatly prefer Trello, but when I am working with new marketers they always suggest Basecamp. Basecamp is good, but it is just so easy to get the multiple pieces of a project jumbled …
    Incentivized
    Chose Basecamp
    I prefer Basecamp over Trello as it is more complete and easier to use.
    Incentivized
    Chose Basecamp
    JIRA is a project management tool for IT developers built on the Agile principle, while Trello is built on a board style methodology. monday is a grid style project management tool that works great for visual project management. Basecamp on the other hand is all about team …
    Incentivized
    Chose Basecamp
    Basecamp is better in terms of better project management, module development, and agile product development. JIRA would be better in time tracking and Agile. But, overall project development is better than all in Basecamp. Asana is a ticketing system only for task management. Tr…
    Incentivized
    Chose Basecamp
    in my opinion, it is Inferior, clunky, ugly product as compared to the others. I only selected Basecamp on recommendations from someone else who was using it, and have moved on to ClickUp. This Basecamp app failed to notify myself, my teammates and the client so many times, …
    Incentivized
    Chose Basecamp
    Although I favored the alternative products' price models, Basecamp is unrivaled in terms of user-friendliness.
    Incentivized
    Chose Basecamp
    Both programs are good. We went with the one that most people on the team felt comfortable with so we would have the most buy-in. I also like the continual updates and feedback Basecamp takes to heart. Basecamp also has some functionality that met the needs of the organization …
    Incentivized
    Chose Basecamp
    Basecamp is clean, simple, and easy to use.
    Incentivized
    Chose Basecamp
    Basecamp is the best application we've found for our team to interface with external clients. It makes project management simple, and allows our clients visibility into their projects, which in turn builds trust, fosters open communication, and improves customer satisfaction. …
    Incentivized
    Chose Basecamp
    We tried other software while selecting paid plans of Basecamp; its customer service is fast and very prompt in comparison to others. Interface and UI & UX is also very good, which is very good for team members. The team loves this product and they are very happy with it. We …
    Incentivized
    Chose Basecamp
    There is a simplicity that basecamp offers where most other project management systems seem to miss. They've worked hard at keeping the right things in place and not adding so many of the extra features that just get in the way of getting work done. The thing I liked most …
    Incentivized
    Chose Basecamp
    Basecamp was easy and simple to setup & use and had a clean interface.
    Incentivized
    Chose Basecamp
    Basecamp is perfect for small-time collaboration. It's suited for projects that need organization but not granular detail. When you need more than a simple little bit of help, you'll be looking at other solutions at that point. Very straight forward and to the point but that is …
    Incentivized
    Chose Basecamp
    Our team selected Basecamp because it has a simple design, is easy to use and has all the tools we need to follow up on our projects. Allowing our team to stay organized, communicate effectively and perform tasks from a single platform.
    Incentivized
    Chose Basecamp
    Like I said, when I worked for a small company, it worked great, but now we are using HubSpot where it has its own project management tool for us to use, so it's just easier to have one platform for everything we do.
    Incentivized
    Chose Basecamp
    I have used both Asana and Basecamp and have liked both for different reasons. I like Asana for solo projects and to keep a running to do list. I think the layout and interface just works well for that. For client projects, I think Basecamp is better because it's a bit easier …
    Incentivized
    Chose Basecamp
    It is an easy tool to use, organize your activities so that you can complete your projects, and allows you to do what is necessary to achieve it, unify your work team, assign tasks, reminders in a simple way, makes you more productive, you manage to plan in such a way that your …
    Incentivized
    Atlassian
    Chose Trello
    monday.com is by far my favorite project management tool out there. It's so powerful, customizable and the reporting is great. Trello works better for us currently because it's free. Asana is okay, but the overall UI is a bit confusing and boring. Airtable is good, but pales in …
    Incentivized
    Chose Trello
    I would say Trello is very well suited for my team's needs as we are relatively small in size but frequently scale up based on the project's size and needs. We tend to use it at a basic level for organizing internal tasks and to-dos, but also develop large complicated boards …
    Incentivized
    Chose Trello
    Without a doubt, Trello is the easy one of the bunch to use. It is beautiful to look at and easy to interact with. It does for sure lack some features that other software has like Wrike, Basecamp, and Slack. But for simple smooth task management, it is the go-to.
    Incentivized
    Chose Trello
    Basecamp has a broader set of functions and allows for client interaction. It has the task segment that Trello has but it also has many other options for collaboration and organization. Bigger product with a price tag that goes with it.
    Incentivized
    Chose Trello
    Having used Basecamp for years, I was pleasantly surprised with Trello and how user-friendly it was. It was easier to introduce into current workflows and with users that had not used workflow tools previously. Basecamp is slightly more simple in its approach and integration …
    Incentivized
    Chose Trello
    I used JIRA, Basecamp and Redmine. JIRA is for big/huge projects, very technical ones. Redmine is fine and used by another team. It needs more rules for a good Agile use and you can do what you want (more than with Trello, too much). And the visual interface is not as useful as …
    Incentivized
    Chose Trello
    Trello is really not like any of these product (Knowify, Basecamp, Microsoft Project). It is most similar to Basecamp, but even simpler. It is task-centric (Basecamp is Project Centric), and so simple that it would not be in the same league as Project or Knowify, etc. But that …
    Incentivized
    Chose Trello
    Trello was easier to use for some team members than Basecamp, and the feature set (save the Notes feature in Basecamp) was similar. More customization was required for some things in Trello, however, and it did not send out emails in the same way Basecamp did (where a thread of …
    Incentivized
    Chose Trello
    Google Docs is ok for sharing items/documents/files with your team, but the interface is clunky to me. It's hard to know right off which things are connected to what project and to each other. Also, assigning tasks to team members is not possible directly (not that I know of).
    Ba…
    Incentivized
    Chose Trello
    Trello provides precise goal setting, targets, and activity tracking with minimal human intervention, while Trello provides tags and tasks to add users and communicate visual task organization. Trello also offers real-time updates, team collaboration, and project progress …
    Incentivized
    Chose Trello
    When it’s a project on the go, Trello gives you the easiest and fastest experience with assigning tasks and following up with each task and each member’s work progress.
    Incentivized
    Chose Trello
    Trello is easier and quicker to get started with! You don't even need to train your team before you start, and the free version is awesome.
    Incentivized
    Chose Trello
    Really never used another of the alternatives mentioned, but from surveying others tools, Trello has many advantages, and its greatest strength versus other project management tools is its simplicity and ease-of-use. You don't need any type of training or previous set up. You …
    Incentivized
    Chose Trello
    Trello's greatest strength versus other project management tools is its simplicity and ease-of-use. You don't need any type of training or previous set up. You can literally start using it within seconds after setting up an account.
    Incentivized
    Chose Trello
    For the price, value, and support, Trello has always been the standard. What it doesn't have native, you can usually find a workflow plugin. I find Trello already in use, at many jobs before I even get there.
    Incentivized
    Chose Trello
    Based on the size and needs of our organization, the main reason we chose Trello of other alternatives simply comes down to cost. We use the free version and it meets our needs and then some. We've had team members use some alternatives and for the most part, the feature set of …
    Incentivized
    Chose Trello
    Trello is a simple-to-use tool that makes organization and task management easier. It has a myriad of integrations and fits easily into my day-to-day. It feels as easy as moving post-its across a wall.
    Incentivized
    Chose Trello
    Trello is by far the most advanced and integrated program out there in the task management sector. Trello does what Basecamp and dapulse do and way more. Trello is great for teams that don't work right next to each other in an office. It's the best for virtual teams and offices.
    Incentivized
    Chose Trello
    Trello is better than the other two mentioned in my opinion because of its flexibility as a tool, as well as its price (or lack thereof). We used the other two tools for a while before Trello and left them because of pricing (having to pay per user or per project) and because …
    Incentivized
    Chose Trello
    Trello is an all-in-one communication/file transfer/project management system. It's fresh, intuitive, easy to learn, and beautifully designed.
    Incentivized
    Chose Trello
    Trello is by far the simplest platform, which we loved. It also had a free version so we decided to start there and switch platforms once we outgrew Trello. While our organization has switched over to a different system, I still use Trello for personal projects because I like …
    Incentivized
    Chose Trello

    Trello is way more flexible than the other tools I've used. Workflows can be created in numerous ways. Usually, if Trello does not do what I want it to, I can find a way to make my idea work in their system. With other tools, it can be more limiting and too structured.

    Trello …

    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
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    Happy with the feature set
    No answers on this topic
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    Lived up to sales and marketing promises
    No answers on this topic
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    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BasecampTrello
    Project Management
    Comparison of Project Management features of Basecamp and Trello
    Feature
    Basecamp
    7.9
    121 Ratings
    Trello
    9.5
    207 Ratings
    Task Management9.4120 Ratings9.8207 Ratings
    Resource Management8.4101 Ratings9.6172 Ratings
    Gantt Charts2.041 Ratings10.068 Ratings
    Scheduling6.996 Ratings10.0157 Ratings
    Workflow Automation7.071 Ratings10.0131 Ratings
    Team Collaboration10.0120 Ratings10.0203 Ratings
    Support for Agile Methodology6.950 Ratings9.4141 Ratings
    Support for Waterfall Methodology6.946 Ratings6.5112 Ratings
    Document Management9.7112 Ratings10.0150 Ratings
    Email integration7.798 Ratings10.0137 Ratings
    Mobile Access9.698 Ratings10.0181 Ratings
    Timesheet Tracking10.046 Ratings10.084 Ratings
    Change request and Case Management8.956 Ratings8.297 Ratings
    Budget and Expense Management7.040 Ratings10.070 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and Trello
    Feature
    Basecamp
    6.8
    41 Ratings
    Trello
    5.0
    68 Ratings
    Quotes/estimates8.329 Ratings5.048 Ratings
    Invoicing6.925 Ratings5.041 Ratings
    Project & financial reporting8.034 Ratings5.054 Ratings
    Integration with accounting software4.028 Ratings5.042 Ratings
    User Ratings
    BasecampTrello
    Likelihood to Recommend
    9.3
    (147 ratings)
    9.8
    (207 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    10.0
    (5 ratings)
    Usability
    9.0
    (17 ratings)
    9.6
    (45 ratings)
    Availability
    10.0
    (5 ratings)
    10.0
    (1 ratings)
    Performance
    7.3
    (4 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.8
    (28 ratings)
    10.0
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    8.0
    (2 ratings)
    Configurability
    8.0
    (1 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)