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BrightHR

Score3.4 out of 10

22 Reviews and Ratings

What is BrightHR?

British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.

Media

Screenshot of BrightHR dashboard
Screenshot of BrightHR Lightning
Screenshot of Bright Exchange
Screenshot of BrightSafe
Screenshot of BrightBase
Screenshot of PoP by BrightHR

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Screenshot of BrightHR dashboard

Top Performing Features

  • View company policy documentation

    Employees can review company handbook, and corporate policy documents.

    Category average: 7.7

  • Pay calculation

    Pay calculation provides for computation of employee pay with state and federal deductions.

    Category average: 8.2

  • Support for external payroll vendors

    Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.

    Category average: 7.5

Areas for Improvement

  • Pre-built reports

    Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.

    Category average: 7.2

  • Review reminders

    System can generate reminders to ensure review completion timeliness.

    Category average: 7.5

  • Multiple review frequency

    System supports multiple review types including annual, quarterly mid-year and anniversary reviews.

    Category average: 7.8

6 month review

Use Cases and Deployment Scope

Calendar - When booking holidays users can only see their own departments bookings. We need to see holiday bookings across the company but if we give access to all users they can see all other company records that they cannot have access to. The Calendar aspect needs to be universal. Can this be done without giving access to all other records on individuals accounts?

Pros

  • HR records
  • Payroll
  • Training

Cons

  • Universal access to the calendar across the company
  • When uploading training certificates being able to upload straight from the course once completed to an individuals record rather than having to download the certificate and then upload to individuals record separately.
  • Definition of holiday 'with bank holidays included' and 'without bank holidays included' and being able to change this function if needed.

Return on Investment

  • Better HR communications

Usability

BrightHR for SMEs

Use Cases and Deployment Scope

We use Bright HR extensively to safely store all our employee information and related employee documents. We also use it for the performance mgmt tool, sending out communications, sharing documents, e-learning, rota/holiday/absence management including reporting. It is fundamental to our employee life cycle.

Pros

  • Managing holiday process end to end allowing both employees and line managers to see the holiday status of themselves and their wider team at any time.
  • Document control for sharing business/employee documents, setting viewing properties, having read/acceptance receipts and the ability to notify when documents have been updated.
  • The new performance management tool allows us to now track any objectives/goals that have been set - keeping them 'live' and accessible at any time and encouraging the employee to track and share their progress.

Cons

  • Rota Management - we have a very complex, 24 hour business across multiple sites whilst the rota's work for some teams, they don't work for all our teams.
  • Being able to future date changes would be helpful and having a 'date' system where you can travel both backwards and forward to a specific date and see the employee profile at that time so you don't have to always look in history.
  • Being able to easily transfer employees from variable to fixed contracts without having to delete and build a profile from scratch and moving from hours to days for holidays too as that option doesn't always appear.
  • Having interactive documents for instance a review document where both the employee and manager can add to it without having to download, save and then upload documents every time.
  • the absence reporting when you are using bradford factor only seems to include those on fixed contracts, it doesn't pull through variable which means i have to manually calculate these on a different spreadsheet
  • an interactive onboarding portal that we can set up and allocate tasks/inductions/documents/elearnig etc... and provides a tracking system for the employee to work through

Return on Investment

  • We have gone completely paperless for our holiday/absence/rota mgmt - this has reduced our administrative time significantly
  • We no longer post information, therefore, there is a significant saving on postal costs and time saving as it is immediate

Usability

Alternatives Considered

Oracle PeopleSoft ERP

Easy to use HR System

Use Cases and Deployment Scope

We use BrightHR to for storing employee information, document management, e-learning, managing holiday and other absences, tracking employees objectives and tracking employee hours (via Blip app).

Pros

  • Simple to use with both web portal and app.
  • Easy holiday management.
  • Includes Blip app for staff to record their hours.
  • Ability for staff to electronically accept documents.
  • Easy tracking of staff objectives/goals.
  • New features rolled out regularly.

Cons

  • You can’t add events to the leave calendar or mark periods of restricted leave which means line managers have to check a separate calendar before approving leave.
  • Any admins receive all holiday requests which clogs up their inboxes. Need more flexible role types so you can select who receives notifications.
  • System doesn’t stop employees requesting holiday when they have used up their allowance.
  • E-learning doesn’t record if an employee completes training assigned to them. The training certificate has to be manually uploaded and the line manager has to remove the training assignment so the employee stops receiving reminders.

Return on Investment

  • Has reduced manual administration
  • Eliminated leave disputes as everything is tracked

Usability

Alternatives Considered

Breathe

BrightHR review

Use Cases and Deployment Scope

We use it to store file data, manage rotas , train staff and manage leave requests

Pros

  • Has alot of trainings offered to staff
  • Has a sensitive section in staff profile for things like passport, ni number etc
  • Easy to navigate

Cons

  • The trainings staff do on bright hr when they upload it it should save automatically on a folder in their profile directly
  • The certificates should save automatically with the dates on it
  • If when creating a staff profile, you chose annual leave to be in hours instead of days, we should be able to then change that

Usability

Loving BrightHR

Use Cases and Deployment Scope

We use this for all of our HR needs (apart from payroll). Since starting with the system it has saved us so much time and is so good to have all of our HR things in one place.
I personally as the main user of the system love the reminders and prompters it gives me and also the fact that all of our documentation is right at our fingertips.
Makes life easier being electronic so that I can gain access when required from wherever I am.
A really positive experience.

Pros

  • Documentation holding
  • Rota Information
  • All in one place
  • Very user friendly even for our less IT confident staff

Cons

  • Would be good if you could set who gets reminders for things rather than all 'admins' as this can be annoying for people that are admin but don't need that information
  • Like above setting who receives alerts when overtime is logged etc as can be frustrating for those that dont need the information
  • I would love to be able to put some text in to the email that is sent to users when they are sent documents marked for a read and acceptance receipt, rather than it just going 'blindly' as we tend to send an email to the recipient to let them know that it is coming etc

Return on Investment

  • Definite money saver as it saves me so much time as the Personnel Manager to have everything in one place
  • Same goes for Rota creation for the House Manager, she says it saves her hours a month

Usability

Other Software Used

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