TrustRadius: an HG Insights company

Lattice

Score7.4 out of 10

160 Reviews and Ratings

What is Lattice?

Lattice is a People Success Platform that aims to bring together the tools, workflows, and data needed to help business leaders develop engaged, high-performing employees and winning cultures. By combining continuous performance management, goal-setting, employee engagement, compensation management, career development, and people analytics into one unified solution, Lattice helps HR, People, and Operations teams develop insights that build enviable cultures and drive impactful business outcomes. Ranked on the Inc. 500 Fastest-Growing Private Companies list two years in a row and certified as a Great Place to Work by 99% of its employees, Lattice serves nearly 4,000 customers worldwide, including Slack, Asana, Solera Health, Guild Education, and the Los Angeles Dodgers.

Categories & Use Cases

Videos

Lattice Key Features

Learn about the best (and worst!) features Lattice has to offer, as determined by TrustRadius' reviewers.
Based on 160 ratings of Lattice's features
View all Lattice features

Top Performing Features

  • Performance plans

    Supervisors have ability to build individual performance plans including, goals, competencies, etc..

    Category average: 9.1

  • Manager note taking

    Ability for managers to insert ad-hoc notes about performance or evaluation process; supports continuous feedback.

    Category average: 8.7

  • Individual goal setting

    Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.

    Category average: 7.3

Areas for Improvement

  • Reporting

    Reporting capabilities provide dashboards, ad-hoc reports and custom reporting capabilities.

    Category average: 6

  • Rater nomination workflow

    Ability for nominated raters to accept or reject their nomination.

    Category average: 6.9

  • Workflow restrictions

    Workflow restrictions ensure that employee can only see finalized official review once completed.

    Category average: 5.7

Who Buys & Uses Lattice

Lattice Reviews

What users are saying about Lattice.
View all Lattice reviews

This the platform which Turned our Performance review in to Growth Engine

Verified User
Employee in Finance and Accounting (11-50 employees)

Use Cases and Deployment Scope

I have been using Lattice since last 2-3 years and found much user friendly application for sharing updates, promoting new features and collecting team reviews. Its very useful for team's point of view, specially when critical decision needs to be made.beyond the Performance management and employee ratings, Lattice is very nice in setting up reminders for tasks and recognition.I love most is that it keeps everyone connected to the team.

Pros

  • Conducting Performance Reviews
  • Feedback Sessions
  • Team Alignment and Trust
  • Community Engagement

Cons

  • I feel cost is higher for smaller organizations as per their needs and strength.
  • subgroup level privacy could be more under the main group

Return on Investment

  • since adopting this, we have seen good improvement in engagement and survey participation increased by 30%

Usability

Alternatives Considered

Lattice

Other Software Used

Slack, Asana

Can't beat Lattice for Talent Management

Incentivized
Rachel WarrenView profile
SMB Account Executive in Sales at Lattice (201-500 employees)

Use Cases and Deployment Scope

We use Lattice as our HRIS, payroll processor, and talent management platform. We use performance reviews, engagement surveys, goal setting and tracking, compensation reviews and benchmarking, and career and personal development. It helps combine employment, performance, compensation, and attrition data so we can better understand company culture and performance patterns, plan for leadership development, and track individual success towards overall company objectives.

Pros

  • Lattice is super intuitive to use. I never forget about tasks or let reviews fall through the cracks.
  • I love Lattice's 1x1 agenda format. I can easily keep track of talking points and action items.
  • Lattice makes review routing and anonymous surveys a piece of cake. I can choose my anonymity thresholds and I'm never worried about names showing up or the wrong employee receiving the wrong review results back.

Cons

  • Payroll is missing a couple helpful features like ability for employees to submit expenses/expense reports
  • I wish Lattice had an in-house ATS, but the integration with Greenhouse is pretty solid
  • I wish time tracking had ability to allocate time/costs to projects or grants (particularly helpful for non-profits)

Return on Investment

  • Lattice has had a huge return on investment since we started using it for HRIS and Payroll and were able to reduce our number of outside vendors and costs
  • We're able to benchmark our engagement and eNPS scores and show a positive trend over time, using Lattice.
  • We are able to measure a material reduction in regretted attrition with Lattice's manager enablement and engagement tools, and the attrition data that Lattice provides.

Usability

Alternatives Considered

TriNet HR Plus, Gusto, Google Forms and ADP Workforce Now

Other Software Used

Gusto, Slack, Pocus

A versatile product streamlining your internal company engagement

Incentivized
Haley Mclean
Customer Success Advisor in Customer Service at Perfect Serve (501-1000 employees)

Use Cases and Deployment Scope

I use Lattice to write and submit bi-annual self-reviews,as well as tracking my annual goals. Talking points and takeaways from my one on one meetings with my boss. Giving public recognition to colleagues. To view colleagues' work anniversaries and birthdays. And a space to plan and capture progress on my career development.

Pros

  • clean simple user interface. easy to navigate and i like the homepage
  • Lattice has done several updates over the years. continuing to give the product more value based on customer feedback
  • i get reminders in slack and email when someone submits public recognition within our company, and about my talking points/feedback from my manager

Cons

  • i'd like to see additional integrations with Lattice so takeaways and feedback from my manager are translated into word or excel or sent to my email
  • id like to see calendar feature to view everyone's birthdays and work anniversaries at once, with the option to send reminders me via email for those on my team a couple days before
  • id like more data to be accessible in Lattice, like our onboarding documentation, holiday calendar, pay schedule etc.

Return on Investment

  • a different method to reaching the whole company that isn't through email or slack, not cluttering peoples inbox but having a dedicated space for praises and goal planning
  • where company data about personnel is stored and a way to engage with them and set up cadences for meeting and feedback, giving us a one stop shop instead of multiple avenues
  • a forum where we do all company surveys. from engagement surveys to mid-year reviews. makes this process streamlined and less fussy and confusing

Usability

Other Software Used

Fathom AI, Looker, Smartsheet, Greenhouse

User friendly, Easy integration, outstanding performance review feature

Incentivized
Yogendra BaisView profile
Assistant Manager at Flyhomes in Quality Assurance at Flyhomes (51-200 employees)

Use Cases and Deployment Scope

Lattice is a nice application to promote new features/updates. Getting surveys for brainstorming and feedback on a particular problem. It can be used for testing the team diversion and the debate points. It can also be used for the appriciations and other business material things. It is really helpful to get in touch with the team point of view on a particular case where it is critical to decide and take action. Lattice is widely used for performance management and ratting the the employee however it is a great appriciation tool having standard reminder for the different task. It is also used for promoting features of an application and getting the review for it. It is really great and i have been using it since last 2-3 years. I thing it is really a great tool for every working professional.

Pros

  • Performance review
  • Feedback sessions
  • Managing the community
  • Team binding

Cons

  • It's over all great still few modifications can be done
  • Like privacy for a particual subgroup from main group
  • Visuallisation and theme may be more attractive

Return on Investment

  • A great application with ease of doing
  • Simple and user friendly and worthful
  • Great team management with outstanding review plans

Usability

Alternatives Considered

COPERATO, eWebinar and EmpowerReviews

Other Software Used

Slack, Dialpad Support, Terminal

Great performance review tool

Incentivized
Erin GracyalnyView profile
Customer Success Manager in Customer Service at Propel Software Solutions (51-200 employees)

Use Cases and Deployment Scope

We use it for semi-annual reviews internally for our own reviews and then our managers also use it for reviews

Pros

  • Ease of use
  • Accessibility
  • Slack integration

Cons

  • Variance of question types

Return on Investment

  • Better response rate for semi-annual reviews
  • Easier traceability for review performance

Usability

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