There's no Paradox here: Great Recruiting support products
Use Cases and Deployment Scope
We use Paradox to streamline our candidate screening process for all stakeholders - candidates, recruiters, and interviewers. Our process previously was manual heavy with some redundancy, slowing down our time to interview. Further, the complexity around certain interview types and cases increased the pain points felt by our recruiters. This was the main problem we were looking to solve when considering Paradox, along with their other products that supported and enhanced the candidate experience.
Pros
- Client Support - Having access to available and helpful client support, co-facilitating meetings for Paradox UAT and training, to quickly resolving issues when they arise
- Agile and Fast product development - Their roadmap for products have moved quickly, allowing us to incorporate new features and functions into our current process
Cons
- UI - Their UI is very mobile-focused; we are not a mobile-first company when it comes to our candidate's experience. It would be great if the experience was just as seamless and welcoming for the desktop as it was for mobile.
- Adding interviewers is not intuitive; it usually is a pain point for new users.
Most Important Features
- Scheduling Automation
- Screening Automation - Paradox Video
- Candidate Care / Employee Care: Surfacing knowledge to users on the hunt for answers
Return on Investment
- Significant positive ROI - Analyzing the time spent on Scheduling for our recruiting team we found roughly 5% of their time was scheduling. For 20 recruiters, that's the equivalent of 1 FTE just scheduling for the month. Paradox costs much less than 1 FT Recruiter.
