Sign in App For Human Services Nonprofits
Use Cases and Deployment Scope
We used the Sign In App for three main functions: 1. To manage class attendance for ~200 residential clients who need to attend life-enrichment classes anywhere from once a week to 5x a week.
2. For drop-in center check-in, managing who came for services, what services they came for, and when.
3. For building site visitors - checking in visitors (clients, donors, event attendees, and guests).
Pros
- Mobile check in for repeat visitors from their smart phone.
- Class attendance via manual sign in or scanning a unique barcode.
- Tracking entries and exits for classes, drop-in visits, and building visits.
- Event check in.
- Tracking visitors across multiple campuses and sites in one platform.
Cons
- I wanted the ability to create recurring events (for classes) for example without having to manually recreate everything. I made the suggestion and the dev team started working on it before I left the company which was great! They want to improve their product.
- Non-profit discounts would have been really nice, although their prices are relatively affordable.
Most Important Features
- Mobile Check in
- Staff app management via ipad and phone
- check in and check out features
Return on Investment
- Huge positive impact!
- We were able to measure how many people we served or visited.
- We were able to see most and least popular visit times and adjust schedules based on that info.
- We were able to reward and hold clients accountable for class attendance.
Alternatives Considered
Jibble and MyAttendanceTracker
Other Software Used
Airtable, Typeform, DocuSign
