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Zoho Campaigns

Score8.3 out of 10

157 Reviews and Ratings

What is Zoho Campaigns?

Zoho Campaigns is an email marketing and social networking campaigning tool for smaller companies that helps create, send, and track effective email campaigns. It features list management and segmentation, A/B Testing, tracking and reporting, automation, and mobile campaign management.

Categories & Use Cases

Media

Template editor
Real-time analytics
List management
Send time optimization
Automation—Workflows
Dashboard
Ecommerce email marketing
Email marketing on the go
Segmentation
Email Cadence
Sign-up forms
Pre-designed templates

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Top Performing Features

  • Dynamic content

    Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).

    Category average: 7.7

  • List management

    This involves creating, filtering, editing, merging and de-duping lists of contacts.

    Category average: 8.4

  • Mobile optimization

    Users can easily optimize emails and landing pages for mobile devices.

    Category average: 8.3

Areas for Improvement

  • Link Tracking

    This allows marketers to verify that proper link tracking is set up before sending out their email campaigns.

    Category average: 8.5

  • Inbox Display

    This allows marketers to see how their emails will be displayed within different web browsers and within different email service provider (ESP) platforms.

    Category average: 8.3

  • URL Validation

    This allows marketers to validate URLs and find any broken links before sending out their email campaigns.

    Category average: 8.6

Easy to use

Use Cases and Deployment Scope

We use the Zoho Campaigns for Email marketing to send to our subscribers. We can easily send emails to audiences without any errors. Organizations looking for email marketing tools and other good tools should use Zoho as you can easily integrate multiple platforms, making it easy and smooth.

Pros

  • Integrated multiple platforms poll, survey
  • Great email templates
  • Automation on emails

Cons

  • IN built polls with good design
  • Getting easy to insert HTML code
  • good customer support

Return on Investment

  • getting quality leads
  • better engagement
  • automation brings reducing 50% work

Stay active marketing

Pros

  • Elegant easy to customize predesigned templates
  • Performance reports
  • Campaigns through social networks
  • Automation options for new subscribers

Cons

  • Definitely they should improve the editor more.
  • There are others newsletter softwares that have more complete and easier to use functions.
  • The buttons to share must be better, more updated and easier to place.
  • If possible, guarantee inbox

Return on Investment

  • It has helped us introduce new services that have been successful for new and existing customers
  • Many customers want to use our services when they receive our emails.

Alternatives Considered

MailChimp

Other Software Used

Filmora, Twitter Ads, Adobe Acrobat DC

Cost-effective email sending

Use Cases and Deployment Scope

We use Zoho Campaigns to send your email newsletters and campaigns, and also our automated nurturing emails to our users and leads. Earlier we were using Mautic and ActiveCampaign for this purpose, both had problems. For Mautic, we had to lots of development and we were unable to send emails to all our contacts using ActiveCampaign as it got very costly. So Zoho Campaigns is easy to work with and also is cost effective.

Pros

  • Sending email newsletters and campaigns to our users and contacts
  • Sending automated emails triggered by user action or contact activity
  • Syncing with the Zoho CRM

Cons

  • Automation builder is a bit difficult to work with - not easy to build the workflow with the drag and drop features
  • Needs to have a plain text email that is left aligned like we normally send an email, we had to add code manually to do this
  • The footer customization is not flexible, would love to have full control on it

Return on Investment

  • We reduced costs
  • We were able to communicate with more contacts

Alternatives Considered

ActiveCampaign

Other Software Used

Zoho CRM

Easy, Good Analytics and good performance

Use Cases and Deployment Scope

As a pharmaceutical group, we are constantly looking different ways in which we can connect with doctors, health centers, pharmacy clerks, and others. We communicate about events, conferences, new medical products releases, etc.

Pros

  • E-mail marketing
  • E-mail marketing analytics
  • Audience management

Cons

  • Automation
  • Api connections
  • Spam management

Return on Investment

  • Best events participation
  • Increased % engagement with stakeholders

Alternatives Considered

Zoho CRM

Powerful email sending, list management and reporting

Pros

  • Email marketing
  • List management
  • Reporting

Cons

  • Email builder could be more robust
  • Subscription form setup is a bit complicated
  • UI is a bit dated

Return on Investment

  • Ability to send emails to huge lists without fear of being blocked by the platform
  • Advanced reporting gives much deeper insight into leads than other platforms
  • Very cheap if you’re already using Zoho One

Alternatives Considered

SharpSpring, HubSpot Marketing Hub, Mailchimp and Constant Contact